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Shea Homes-Trilogy Reviews

What Homeowners Have to Say About Shea Homes-Trilogy.

Shea Homes-Trilogy has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes-Trilogy 899 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes-Trilogy

has 4.2 out of 5 stars in All Areas

899 Reviews in All Areas

Ratings by Category

Overall 4.2

Quality 4.1

Trustworthiness 4.2

Value 4

Responsiveness 4.1

Customer Reviews

Outstanding

  • Laura S.
  • Verified HomeBuyer
  • April 12, 2022
  • Brentwood, CA

Everyone here is great! Casey,Vicki,Patty,Mariel and Kyle. They make the process easy. The team here is very responsive to questions and kept me up to date for each phase of the build. I highly recommend Shea.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

n/a

  • Michael H.
  • Verified HomeBuyer
  • April 08, 2022
  • Nipomo, CA

great experience for buying a home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality and care

  • Jill P.
  • Verified HomeBuyer
  • March 23, 2022
  • Rio Verde, AZ

Kept us up to date with weekly emails and photos. Quality product. Great customer service. Beautiful home and neighborhood. Very happy.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Trilogy - We love our new home!

  • Bob P.
  • Verified HomeBuyer
  • March 23, 2022
  • Indio, CA

We love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Trilogy - Communication was generally good -- more than we expected.

  • Anonymous
  • Verified HomeBuyer
  • March 19, 2022
  • Santa Maria, CA

Communication was generally good -- more than we expected. Home seems solidly built. Since we've moved in, Shea's rep has been very good about trying to make sure we are satisfied with the resolution of even small issues.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Kept informed

  • Kathy S.
  • Verified HomeBuyer
  • March 16, 2022
  • Indio, CA

Was kept informed of progress and issues were address quickly and fixed in a timely manner

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Easy home buying experience with folks that care.

  • Paula G.
  • Verified HomeBuyer
  • March 09, 2022
  • Las Vegas, NV

From the moment I spoke with the community representative I knew I'd picked the right over 55 community from the many in Las Vegas. This assurance continued through the construction, design , home delivery and customer service. Ive moved in and met so many friendly neighbors. Im really looking forward to the opening of the community center and pool.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Reputation With Trilogy Communities

  • James B.
  • Verified HomeBuyer
  • March 05, 2022
  • Wickenburg, AZ

Several models to choose from. Review of the build process including key milestones for your onsite review. Walk thru by Shea on-site managers to address any issues prior to customer walk thru to ensure a quality-built home. At the time of the walk thru customer is assigned a Shea Customer Representative that assists in addressing any issues that may arise in one month, five months and eleven months. They are with you through the warranty period.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - We worked mostly with our field manager who was outstanding any

  • James B.
  • Verified HomeBuyer
  • March 03, 2022
  • San Tan Valley, AZ

We worked mostly with our field manager who was outstanding any issues we had were taken care of in a timely matter. He went above and beyond what I expected did a great job

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Trilogy is organized and responsive to any concerns.

  • Karen W.
  • Verified HomeBuyer
  • March 02, 2022
  • Indio, CA

The builder includes the best and most up to date methods in home building in the base price of your home. Shea homes are a delight.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Efficiency and teamwork.

  • Terry B.
  • Verified HomeBuyer
  • March 01, 2022
  • Santa Maria, CA

Easy to work with and professional.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Response to a problem was wonderful

  • Tom A.
  • Verified HomeBuyer
  • March 01, 2022
  • Rio Verde, AZ

Home is excellent, problem solving responsibilities is very good. All and all a great experience. Thank You

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great quality for the price

  • Gary P.
  • Verified HomeBuyer
  • February 22, 2022
  • Indio, CA

Move in and walk through was great. Had our one month service and everything has been corrected. Service is great and so is Casey. Love our home and the community

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everyone followed up throughout the process professionally and courteously.

  • Jack B.
  • Verified HomeBuyer
  • February 22, 2022
  • Rio Verde, AZ

Great job from start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The quality

  • Amparo L.
  • Verified HomeBuyer
  • February 22, 2022
  • Groveland, FL

I am out away from the country right now. I got my keys and the customer service gentleman was awesome. I’m so looking forward to move to the house next month

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Trilogy - Never experienced any problems during and after construction.

  • Harro S.
  • Verified HomeBuyer
  • February 08, 2022
  • Wickenburg, AZ

Never experienced any problems during and after construction. A good experience all around!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful homes!

  • Jenipher L.
  • Verified HomeBuyer
  • February 01, 2022
  • Santa Maria, CA

We came out from CT a year ago looking for a home in Santa Maria. We had zero interest in living in a townhouse or a community. Then we walked into the Shea townhouses at Rice Ranch and immediately fell in love. The quality is amazing, all the individuals we worked with were fabulous and we are just thrilled here. Any issues we’ve had (and there were only a couple) were handled in a timely manner and to our satisfaction. Great builders, beautiful area. We love our new life!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea is squarely focused on their customers!

  • Gregory G.
  • Verified HomeBuyer
  • January 26, 2022
  • San Tan Valley, AZ

Shea is not a custom home builder but has great options and is always evaluating changes when their clients give them feedback. I just built my second house with them in Encanterra and wouldn’t hesitate to do it again.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Communication was very good both within the Shea team and with us as home buyers.

  • Kimberly P.
  • Verified HomeBuyer
  • January 25, 2022
  • San Tan Valley, AZ

Great experience building a home with Shea!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - We are very happy with our home in Trilogy!

  • Adriana F.
  • Verified HomeBuyer
  • January 25, 2022
  • Denver, NC

We are very happy with our home in Trilogy!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - I am Happy with the purchased.

  • Ivy H.
  • Verified HomeBuyer
  • January 25, 2022
  • Brentwood, CA

I am Happy with the purchased.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - The quality of the experience was noteworthy.

  • Deborah L.
  • Verified HomeBuyer
  • January 08, 2022
  • Indio, CA

The quality of the experience was noteworthy. All of the staff was very personable and each staff member seemed to personally care about the buyer and their needs. The quality of the home seems very good and the attention to detail is excellent.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Our customer care person, Theresa is fabulous!

  • Connie K.
  • Verified HomeBuyer
  • December 28, 2021
  • Las Vegas, NV

Our customer care person, Theresa is fabulous!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Quality product, trust and confidence in shea reps, professional

  • Jamieson V.
  • Verified HomeBuyer
  • December 14, 2021
  • Wickenburg, AZ

Quality product, trust and confidence in shea reps, professional from beginning to move-in, and beyond. Satisfied of worthwhile home-inves, and wonderful community to reside.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Being responsive

  • Doelett B.
  • Verified HomeBuyer
  • December 14, 2021
  • Wickenburg, AZ

Was a good experience with a big project

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5