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Shea Homes-Trilogy Reviews

What Homeowners Have to Say About Shea Homes-Trilogy.

Shea Homes-Trilogy has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes-Trilogy 869 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes-Trilogy

has 4.2 out of 5 stars in All Areas

869 Reviews in All Areas

Ratings by Category

Overall 4.2

Quality 4.1

Trustworthiness 4.2

Value 4

Responsiveness 4.1

Customer Reviews

love the style of my home

  • Mark B.
  • Verified HomeBuyer
  • November 02, 2021
  • Indio, CA

They work with you ,,so you can get the home for you. Everyone is vary nice

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality, Responsiveness and Process

  • Carmen T.
  • Verified HomeBuyer
  • October 27, 2021
  • Peoria, AZ

We have been very pleased by our experience in purchasing a Shea Home at Trilogy at Vistancia. Our builder rep, Bill, has been very responsive and has a very positive attitude. We are happy with the quality of workmanship and how organized the home buying process has been.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First class

  • Jonathan E.
  • Verified HomeBuyer
  • October 26, 2021
  • Front Royal, VA

Start to finish top notch experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

the customer service

  • Eric S.
  • Verified HomeBuyer
  • October 26, 2021
  • Peoria, AZ

Very customer oriented. Communication has been great.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Building a new home with Shea was a great example of what happens

  • Mary E.
  • Verified HomeBuyer
  • October 26, 2021
  • Nipomo, CA

Building a new home with Shea was a great example of what happens when relationships work and everyone involved has the best interests of the buyer at heart. I have only positive things to say about the staff and their responsiveness. Not everything was perfect but all was taken care of promptly and professionally. We are delighted with our new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer Focus

  • Jeffrey B.
  • Verified HomeBuyer
  • October 26, 2021
  • Nipomo, CA

Floor plan is exceptional and construction was on time

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - An excellent homes buying experience

  • Anne F.
  • Verified HomeBuyer
  • October 26, 2021
  • Indio, CA

An excellent homes buying experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - The quality of our home is excellent.

  • Joanne W.
  • Verified HomeBuyer
  • October 26, 2021
  • Front Royal, VA

The quality of our home is excellent. Our customer service rep, John is very responsive to our questions and resolves any issues quickly. He also follows up to be sure the issue has been resolved.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Confident while building from the other side of the country

  • Brian P.
  • Verified HomeBuyer
  • September 25, 2021
  • Wickenburg, AZ

When we were considering building a home in Wickenburg, AZ while we were still living in Washington, DC, I initially thought it was impossible. But working with the builder and dealing directly and frequently with the construction manager was a wonderful experience. We were sent photos of the progress and were informed well in advance when it was time to come to Arizona to do a walk through or pick the specific slabs of stone for our countertops. Everyone knew we were doing this from the east coast and worked well with us through the process. The home is spectacular and exactly what we ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great support team

  • Barbara A.
  • Verified HomeBuyer
  • September 11, 2021
  • Wickenburg, AZ

My Field Mgr was amazing. Kept me posted weekly on progress. Post move in customer service is also top notch.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Excellent experience before, during and after purchase.

  • Steve G.
  • Verified HomeBuyer
  • August 31, 2021
  • Indio, CA

Excellent experience before, during and after purchase. Very satisfied!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Very happy with our new home

  • Nadine V.
  • Verified HomeBuyer
  • August 18, 2021
  • Las Vegas, NV

Very happy with our new home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very responsive to customer inquiries.

  • Patrick F.
  • Verified HomeBuyer
  • August 17, 2021
  • Front Royal, VA

Excellent builder with a high quality product.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Super Happy With Our High Quality Home Build

  • Linda F.
  • Verified HomeBuyer
  • August 03, 2021
  • Rio Verde, AZ

Our Shea Home build exceeded our expectations for quality and functionality.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality and attention to details

  • Melissa B.
  • Verified HomeBuyer
  • August 03, 2021
  • Peoria, AZ

The home buying experience was amazing from start to finish! I absolutely love my Shea home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Thank you all very much!

  • Gino W.
  • Verified HomeBuyer
  • July 28, 2021
  • Las Vegas, NV

Thank you all very much!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer service and being on time with everything!

  • Gini W.
  • Verified HomeBuyer
  • July 28, 2021
  • Indio, CA

Everything went so smoothly.....from selecting the lot to completion of the home and loan! I love it here!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Everything has been going well.

  • Susan B.
  • Verified HomeBuyer
  • July 27, 2021
  • Front Royal, VA

Everything has been going well.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing team work and communication!

  • Janet B.
  • Verified HomeBuyer
  • July 27, 2021
  • Rio Verde, AZ

The Shea team was great. I felt the communicated throughout the process and I always knew what was happening with the construction of my home. Everyone was extremely friendly and knowledgeable. it was an easy, stress-free and enjoyable experience. Love the quality and workmanship of my home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - We love our house & lot.

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2021
  • Wickenburg, AZ

We love our house & lot.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Many available options and features allow you to get exactly

  • Anonymous
  • Verified HomeBuyer
  • July 20, 2021
  • Rio Verde, AZ

Many available options and features allow you to get exactly the home you are looking for

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Dream Home in Trilogy

  • Flo G.
  • Verified HomeBuyer
  • July 14, 2021
  • Denver, NC

Shea builders do an incredible job from start to finish. They made the process of building my home seamless. I was fully informed at the onset and was set up with an app to stay in constant communication with the Field Manager, who responded quickly to all concerns. I highly recommend Shea builders to build your dream home. You won’t be disappointed.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Entire process from the entire buying process to final orientation

  • Fred S.
  • Verified HomeBuyer
  • July 13, 2021
  • Indio, CA

Entire process from the entire buying process to final orientation has been first class. Subsequent to move in the after sale team has been there for us to resolve minor issues. Very pleased

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Incredible quality of the build - top notch communications!

  • Robert J.
  • Verified HomeBuyer
  • July 13, 2021
  • Peoria, AZ

From day one we were kept up to date on the build. Our design center appointment was fantastic and the representative really helped us with out interior selections. Love our cabinets, floors and all appointments. We couldn't have done it this well without her help. Our delivery with Joe was great, very few items that were fixed immediately and were done when we took possession. Two minor items we found after move in were addressed at the one month review. Michael was our construction supervisor and he kept us updated along the way. Did a great job. Over the years have purchased 8 new ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very knowledgable.

  • Andrea F.
  • Verified HomeBuyer
  • June 01, 2021
  • OCALA, FL

Quality builder. Good value for your money

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5