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Shea Homes-Trilogy Reviews in Tacoma, WA

What Tacoma Homeowners Have to Say About Shea Homes-Trilogy.

Read all 76 verified reviews from homeowners that built a new home with Shea Homes-Trilogy in the Tacoma area. Tacoma homeowners have rated Shea Homes-Trilogy an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Shea Homes-Trilogy's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Shea Homes-Trilogy

has 4 out of 5 stars in Tacoma Area

76 Reviews in Tacoma Area

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Value 3.7

Responsiveness 3.7

Shea Homes-Trilogy in Tacoma Area

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Customer Reviews

Attitude towards customer

  • Anonymous
  • Verified HomeBuyer
  • November 10, 2020
  • Bonney Lake, WA

If I was going to grade the Shea group from sales to construction to customer service, it would be a D- They have "It is what it is" attitude, quality control went out the door. For the price we pay for the house I would expect better than what we received.

Shea Homes - Trilogy responded:
Please contact our customers service team at customerservice@sheahomes.com if you are having issues with your home. trilogy

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1