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Shea Homes Reviews
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What Homeowners Have to Say About Shea Homes.
Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 975 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Jacqui was AMAZING!!
- Anonymous
- Verified HomeBuyer
- June 04, 2025
- Ontario, CA
Jacqui and Mei are such a wonderful team. Trustworthy and transparent, I couldn't be happier. Thank. you both!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Joey was great in responding to my questions and fulfilling my requests. I could not have a better builder.
- Thomas H.
- Verified HomeBuyer
- May 28, 2025
- Conroe, TX
The builder,Joey and the warranty person, Brandon have been easy to work with. I am still waiting on the mail boxes to be installed to save me a trip to the Conroe Post Office.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
High quality & easy!
- Anonymous
- Verified HomeBuyer
- May 27, 2025
- Conroe, TX
I had a very smooth purchase experience especially for my first time. Sales counselor Matt and construction manager Jorge, took such great care of me. I love my house!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
comfortable
- Liqi B.
- Verified HomeBuyer
- May 27, 2025
- Ontario, CA
The environment is comfortable and quiet, the property staff is competent, and the neighbors are friendly and harmonious.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Multigenerational-friendly
- Susan C.
- Verified HomeBuyer
- May 20, 2025
- Parker, CO
We built a nest egg and sold it to buy this home for us, our daughter and mom. Also because it will grow in equity much faster than the established neighborhood we were in. We are thrilled with the home and saw 30k of equity before we even moved in! Our nest egg is growing while we get to enjoy it! I hope more people knew about this opportunity.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Sales Team is Awesome and Caring
- Amit S.
- Verified HomeBuyer
- May 07, 2025
- Tracy, CA
I always received warm welcome and caring attitude from Shea Homes during process of puchasing the house. Also during the process of closing Finance Team and Shea Team took all the process very carefully with due deligence. Wishing them all the best and keep building quality homes...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Nancy, Alex and Scott took us through the process very professionally. Excellent home, excellent customer services.
- Nicholas C.
- Verified HomeBuyer
- May 07, 2025
- Peoria, AZ
Nancy, Alex and Scott (realtor, site superintendent and quality controller) were responsive and helpful through the entire process. The home/prduct are excellent.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience
- Komal S.
- Verified HomeBuyer
- April 30, 2025
- Littleton, CO
Overall experience of home buying was great. We were informed about every step of the home building process. Questions were answered without any hidden details. Lending process through the builder was not as pleasant as we thought. Overall highly recommended shea for build quality and craftsmanship. Happy to be in our new home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Best New Home Ever
- Sarah W.
- Verified HomeBuyer
- April 29, 2025
- Chula Vista, CA
Alex and Josephine were absolutely amazing! They were both so patient and really listened to what our family needs were in our new home purchase. We have three kids and one with special needs to the attention to detail was everything!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great opportunity and Great Value
- Terrilyn M.
- Verified HomeBuyer
- April 22, 2025
- Queen Creek, AZ
We were welcome to the Shea experience with Carmen. Every step made with the Shea team has been remarkable. Brian and Crue are excellent team players that continue to take care of every concern. We love Shea Homes!! Very satisfied with the quality of our home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
From Beginning to End!
- Darcy D.
- Verified HomeBuyer
- April 08, 2025
- Littleton, CO
From beginning to end, I’ve had nothing but a great experience. I particularly appreciate the attention to detail from each superintendent. Brandon was fantastic to work with. I love my home!!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Sales and Warranty have been great
- William B.
- Verified HomeBuyer
- April 03, 2025
- Encinitas, CA
Great experience and responses to anything we needed.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Matt was great. We worked great together
- Andre A.
- Verified HomeBuyer
- February 19, 2025
- Conroe, TX
Being our second Shea home we have come to expect quality and professional personnel and that’s what we got. Another great experience! Highly recommend Shea Homes…
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Sales team did an awesome job!
- Felipe L.
- Verified HomeBuyer
- February 18, 2025
- Chula Vista, CA
Josephine and Alex made the process very enjoyable. We really appreciate making the home buying process very easy.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
High Quality and Super Responsive
- James K.
- Verified HomeBuyer
- February 18, 2025
- Seaside, CA
Warranty specialist is on-site and very helpful in making sure all appliances and home features are working as they should. The service specialists are friendly, efficient and timely. Multiple check in periods throughout the year. Helpful interacting with the HOA.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Happy Shea customer
- Travis D.
- Verified HomeBuyer
- February 18, 2025
- Parker, CO
The entire process has been top notch. The sales team including Donna were extremely helpful. The quality of the home is top notch and built very well. The entire team helped me the entire way through the process and made it all easy with lots of updates. I just finished the one month warranty walk through and they went above and beyond to help with items as well. A ++
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Mitch and Jacob were outstanding
- Sky F.
- Verified HomeBuyer
- February 11, 2025
- Littleton, CO
From the sales experience to the delivery of our home and follow up, all expereinces have been exceptional!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Five stars
- Alexendra C.
- Verified HomeBuyer
- February 10, 2025
- Seaside, CA
Always appreciate how responsive Octavio is!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Quality home at a fair price
- Shawn B.
- Verified HomeBuyer
- January 29, 2025
- Ventura, CA
My experience with Shea Homes as a first time new home buyer went extremely well. Information was provided efficiently and all the staff is knowledgeable and available. Emails are responded to quickly and the home delivered on time. The quality is great and any need with the construction is timely solved. The people who have moved in around us are happy as well.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great first time homeowner experience with Shea Homes!
- Alok S.
- Verified HomeBuyer
- January 28, 2025
- Katy, TX
Shea Homes built our first home, and gave us an excellent experience throughout the home buying process. Sales staff was excellent and extremely knowledgeable, the construction process was well explained and generally well on schedule and updates throughout the process. We had a minor hiccup in the early phases of construction but it was resolved to our satisfaction and corrected quickly. The warranty service has been excellent thus far (~3 months into our home now!)
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Crossbridge
- Curtis A.
- Verified HomeBuyer
- January 17, 2025
- Castle Rock, CO
Seamless experience from start to finish with attention to detail.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great New Home Buying Experience
- Anne L.
- Verified HomeBuyer
- January 14, 2025
- Encinitas, CA
This Is my 2nd Shea Home and the quality has been excellent. I work in the industry and the customer service is the best I’ve seen. Everyone stays on top of the whole process from the initial sale, through the construction walks, move-in, warranty etc. You can always reach someone and you always get a quick response and any problems are taken care of immediately. That is hard to find these days!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great Sales and Constriction team, very pleasant experience
- Khurram A.
- Verified HomeBuyer
- January 12, 2025
- Peoria, AZ
Great experience working with Sales and Construction team. Design center and Electrical appointments was also very pleasant. Shea Mortgage is very cooperative and made the whole closing experience a breeze. I am extremely happy with the entire home buying process through Shea. Modern elevation adds a very attractive look.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
An overall great experience from start to finish
- James B.
- Verified HomeBuyer
- January 09, 2025
- Manvel, TX
Our experience with Shea Homes has been outstanding. From the initial process of selecting options with Josh, our sales representative, to the construction process with Jeremi, our construction manager, everyone at Shea has been terrific. Our construction manager was particularly great. He kept us informed of what was happening on site, and communicated with us at every step. He was also exceptional at keeping up with even the small details and was very responsive to our needs and wants. Building a home can be stressful, but Shea Homes made it much easier, particularly in our case as we were ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Outstanding
- Bruce P.
- Verified HomeBuyer
- January 03, 2025
- Manvel, TX
From the beginning with Keith and the middle with Mike and end with Tina was a spectacular experience. We’re here proud of our home and our family and friends love it
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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