Shea Homes Reviews

It doesn't get any better than Josh, Bernadette and Lupita explaining, answering questions, selling, assisting you with paperwork, financial experts, compassionate and professional help through out the buying a Shea Home. You experience World Class treatment from the day you go into the sales office to get information, a brochure, veiw the models or get your keys to your new Shea Home which in my opinion is the best quality product and warranty on the market.

Overall, the home buying experience was smooth and positive. The progress was well organized., and communication was clear and timely. We appreciated the support and guidance throughout each stage, which made the experience reassuring and efficient.

We are Realtors and have just purchased a home in Ventura, CA from Shea. Every person we have dealt with has been exceptional. From Kathy, the amazing sales rep, to Vince, the construction supervisor, to Will, the warranty specialist, the care and responsiveness have been unmatched. The home is beautiful. The community plan is thoughtful and charming. This has been a 10+ experience.

We have been interested in Trilogy for a long time and now that they built a destination in our area we decided to make the move. Every Trilogy we have visited has provided a professional sales experience with only as much of their involvement as we wanted and no overbearing presence. Jessica at Nevina Trilogy was a joy to work with - the whole process was efficient and enjoyable, even when we changed our minds halfway through and swapped homes. We are enjoying our new home and buying it was a pleasant experience.

The entire sales team worked together so we were always helped no matter when we came to look. With so many different homes to see it took several visits and we ended up working with Josh on the Duplexes, Bernadette on the homes and then when we didn’t find what we were looking for Chris suggested the Rooftops, which was a perfect fit! Then on delivery, Octavio spent a lot of time explaining everything and how it all worked. At the one month review Octavio went over the very few items we had and he had Jonathon took care of them, explaining what he did and checking to see if I was happy with it. Octavio has been so help since we moved in answering our calls and texts quickly! ... More

We had a great experience buying our home through Shea Homes. From start to finish, the process was smooth, transparent, and well-organized, with a team that was responsive, professional, and genuinely supportive. The quality of the home and attention to detail exceeded our expectations, and we felt well guided at every step of the journey.

I am very happy with my decision to buy the house . Quality of work and overall experience are great . It is nice to be part of a commuinity

Everything about Shae stands for customer service. The entire team, including sales, construction, warranty, and everyone else that were involved directly with me have been professional, courteous, and always willing to listen and help. We love our new home!

We could not be more pleased with Shea Homes. From the professionalism to the responsiveness to the quality of the work. It was perfect and we really appreciate everyone we interacted with.

We had a great buying experience. Construction team and warranty team have been excellent communicators and their follow-up exceeds expectations.

Great experience overall. The build was completed quickly and efficiently, and the communication throughout the entire process was excellent. The Shea team (Micah and Spencer) kept me informed at every stage, responded promptly to questions, and made everything feel smooth and well-organized. Really impressed with the professionalism and speed—highly recommend this builder.

Rooms are spacious with economical options to get a great build for an exciting living. I loved living in this building. A sound and well built.

Kyle was so amazing to work with! His attention to detail, personal skills, helpfulness, expertise, workability, responsiveness, availability, and expertise were beyond expectation! He’s exceptional and a real asset to Shea Homes!

We have bought several custom and spec homes over the past 30 years and this was, without question, the most organized, transparent, simple, and painless home-buying process we have encountered. Kudos to the Shea staff who assisted us every step of the way from sales, design, construction, to warranty.

We had a great experience with Shea. They made some promises during the sales process, and they've lived up to every word post sales. Home is beautiful and well constructed.

Shea Homes did a great job on our home. Jacob, our field supervisor, was amazing through the entire process. Enjoyed working with him. And, after receiving the home, Helena has been great about our warranty items. And I cannot forget Courtney. She helped us through the buying process and was very patient with us. Highly recommend Shea Homes. Only thing that did not match the level of "greatness" that Shea Homes provides is the quality of the paint they use on their walls and ceilings. Need to improve on this.

From the initial sales experience with Kelley, to the closing with Irene, and after sale with Gwen, I can honestly say that Shea is TOP NOTCH! I've been a broker for 40+ years and dealt with hundreds of builders, and these folks are real pros that care about the homeowenr.

We are super excited about our new dream home. Thank you Shea homes for the low interest rate; we would not afford to buy this house if it was not for the 4.99 interest rate offered by the builder.

If you lucky, you will get to work with incredibly caring and knowledgeable people like we did. It started with Kacey, who effortlessly ensured that our new purchase would be terrific. Eric, who meticulously educated me on the proper building process and also kept me well informed as to what to expect throughout the building process. When I pointed out a rare concern, he was quick to solve it and to provide a fix that was much better then mine. True Pros who care.

The Shea team has made us feel special as buyers along every step of the way.

Builder was very organized and trustworthy thru entire process from start to finish

Best home experience ever!! From top to bottom

As with any new buildout, we too expeienced some minor issues. Theresa has been phenomenal is helping us get our issues resolved to our satisfaction. She ALWAYS goes (way) above and (way) beyond and does not let up will our issue to resolved to our satisfaction. She has made the after sale experience easy to deal with :)

Jennifer in sales has benn great all the way through. She is always available to answer any questions???s even on her day off. She is the best and made the buying experience so fun

I had a good experience in each facet of the home buying experience…I’m very happy with how the house turned out and the community I moved to…