Shea Homes Reviews in Phoenix Mesa, AZ

Excellent service from everyone on team

Kyle was so amazing to work with! His attention to detail, personal skills, helpfulness, expertise, workability, responsiveness, availability, and expertise were beyond expectation! He’s exceptional and a real asset to Shea Homes!

If you lucky, you will get to work with incredibly caring and knowledgeable people like we did. It started with Kacey, who effortlessly ensured that our new purchase would be terrific. Eric, who meticulously educated me on the proper building process and also kept me well informed as to what to expect throughout the building process. When I pointed out a rare concern, he was quick to solve it and to provide a fix that was much better then mine. True Pros who care.

Best home experience ever!! From top to bottom

I had a good experience in each facet of the home buying experience…I’m very happy with how the house turned out and the community I moved to…

Shea homes building experience is top notch at Avalon Crossing. Their sales team to project site manager and warranty manager have been wonderful to work with. Their communication is top notch.

Excellent experience with all teams in the title

Our experience with this builder has been excellent from start to finish. From the initial purchase through the final move-in, every step of the process was clear and well-organized. The builder’s team was responsive, followed through on their promises, and made us feel supported the entire way. The quality of our new home is outstanding—the craftsmanship, attention to detail, and overall value exceeded our expectations. We truly feel confident that we made the right choice, and we would recommend this builder to anyone looking for a trustworthy, reliable, and high-quality home buying experience. ... More

This is the third home my wife and I have had built. This has been by far the best experience we have had. The Shea team was excellent throughout the entire process. We could not be happier.

The whole home buying process with Shea Homes was so smooth..Bailey and her crew addressed all issues before closing. And I received great customer service from both Bailey and Hanna along the way. They have been a pleasure to work with. Shea Homes is top notch. I am now living in my dream home.

Everything about the house was built as expected, just like what we saw in the design house. Even though there were minor flaws, Shea’s warranty service was excellent

Meeting Linda and Destiny in the Shea center was a great and helpful start for the entire experience. They were patient, informative, and always available. We loved the design of the homes, the extra care given to building materials, and the quality of the home compared with the many other builders that we toured. People always talk about their "dream home" - and we feel like we finally found ours.

We are very pleased with our home and the Shea homes staff.

We had a fantastic experience with Shea Homes. The quality of the home is outstanding—every detail was thoughtfully designed and precisely executed. From materials to finishes, you can really feel the craftsmanship. What impressed us even more was their responsiveness after the closing. The warranty team is professional, friendly, and truly committed to making sure everything is just right. It’s clear Shea cares not just about building great homes, but also about taking care of their homeowners long-term. Highly recommended!

We built our forever retirement house starting last fall and moved in two months ago. Every representative of Shea has been very professional and responsive. Our third party home inspector said this was a very well built home. We have had no issues beyond a few minor cosmetic things and those were quickly resolved. We highly recommend Shea and Encanterra.

Nancy, Alex and Scott (realtor, site superintendent and quality controller) were responsive and helpful through the entire process. The home/prduct are excellent.

We were welcome to the Shea experience with Carmen. Every step made with the Shea team has been remarkable. Brian and Crue are excellent team players that continue to take care of every concern. We love Shea Homes!! Very satisfied with the quality of our home.

We enjoyed the whole process. We looked at several homes. Sales team was very accommodating in showing us different floor plan thoroughly covered the HOA situation and the features in each smart home. Ultimately everything happened exactly as it was described to us.

Great experience working with Sales and Construction team. Design center and Electrical appointments was also very pleasant. Shea Mortgage is very cooperative and made the whole closing experience a breeze. I am extremely happy with the entire home buying process through Shea. Modern elevation adds a very attractive look.

Our experience with Shea Homes has been outstanding from start to finish, and we are absolutely thrilled with our new home in the Aloravita community! From the very first moment we engaged with Shea Homes, Nancy made the home-buying process feel smooth and effortless. She was incredibly helpful, knowledgeable, and attentive to our needs, making sure we had all the information we needed to make informed decisions. Once the building process began, Joe took the lead and was with us every step of the way. His expertise and attention to detail were invaluable, ensuring that the construction met our expectations and the highest standards of quality. Joe was always available to answer our questions and address any concerns, which made the entire experience much more enjoyable and stress-free. Scott also played a key role in overseeing the build, ensuring everything stayed on track and was completed on schedule. We were particularly impressed with how responsive and proactive he was, making sure that any issues that came up were quickly addressed and resolved to our satisfaction. After we moved in, James took care of the warranty work, and he has been absolutely fantastic. He’s been incredibly thorough, responsive, and professional, ensuring that any minor issues we had were handled promptly and efficiently. It’s clear that Shea Homes stands behind their product and values their customers long after the sale is made. Aloravita is a beautiful community with a welcoming atmosphere, and we couldn't be happier with our decision to build here. The quality of workmanship in our home is exceptional, and every detail was thoughtfully considered. We feel lucky to be part of such a wonderful neighborhood. We highly recommend Shea Homes to anyone looking for a new home. From the exceptional team, including Nancy, Joe, Scott, and James, to the overall experience, Shea Homes has been an absolute pleasure to work with. We are grateful for their dedication to making our home-buying journey smooth and successful, and we couldn’t be happier with the results! ... More

We were so impressed by the Shea home buying experience. Marci our sales rep was beyond attentive and helpful. When our project hit a delay she’s took care of all of our concerns and even gave us some incentives to cover the cost of the added temporary housing. What a great, honest, high quality company. We are in our dream home now and so happy for how it worked out.

The entire experience was a well-oiled machine. From sales to the designer to the builder to the home delivery. All aspects were on time, professional, and accountable. I've been through this process with 3 other builders in two other states and this process was the smoothest of all. Great experience!

Great home and staff Kris,kodiac and Vanessa were wonderful Was a class act from top to bottom Everything was first class and up front A great buying experience

Our experience designing and building with Shea Homes - Trilogy has been fantastic. Every step along the way was handled professionally by competent and caring people. This has been a wonderful experience. Thank you to everyone on the Shea Homes - Trilogy Team.

All teams that we have worked with were amazing. Sales team kept us well informed of the progress. Construction team was very knowledgeable and were flexible in fixing any issues that we identified. The warranty team has been doing an awesome job of following up to ensure things are progressing as planned and all fixes are put in place immediately.