Shea Homes Reviews in Oakland Alameda, CA

Overall experience with the staff was great! Support after close of escrow has been great as well. Wouldn't hesitate to recommend buying from Shea Homes.

We had the best Shea Homes experience from start to finish. Upon move in, we had a white glove service to set up all our smart appliances and devices in the home. Everyone that we worked with during the process was caring, friendly, knowledgeable and always willing to assist. Even after purchase, the Shea experience is like none other. A mixer was held for all of the owners, including those that are waiting to close. They go the extra mile to build a neighborhood. It goes beyond the closing. Thank you to everyone on the Shea Homes team. I would definitely recommend these builders.

I think overall builder is good

Thank u for giving me Beautiful Home

I’ve lived in four new builder homes and Shea’s quality and experience has been the best! The construction, customer care and finance team have been very professional! We owe a special thanks to Tracy for her support through the tough pandemic period!

My home buying experience with Shea was great.

Excellent home buying experience. Sales persons are fantastic

Great service ,very nice house

Shea Homes have great workmanship!

All of the people throughout the Shea organization from sales to construction, were extremely helpful

Excellent experience for a first time home buyer.

The shea family has been very welcoming. They were supportive and helpful throughout our hone buying process. Brian was such a pleasure to work with. Tracy is wonderful! We love our home. Thanks shea!

It has been great so far!

This is my 2nd Shea Home so I knew how stellar & on target Shea is with construction & design. That was how I knew this was to be my Dream Home as Tracy/Julie are amazing guides to home ownership. Loved the email telling me status on construction stages to using My Shea Homes. Design Center helped me create the most beautiful home in look & function. Options offered were wonderful in all levels. The downfall was receiving a home not move in ready as what I signed for - anxiety levels to get internet installed as external wiring from the ext of house not complete for a full month which meant I could not get White Glove done and other things, $661 1st water bill all on me as why was the irrigation not checked b/4 as the leak had to be happening b/4 ownership transfer & I have to still work w hoping to get the water district to credit not refund my $661 spent (a day 1100 gallons to then 2200 gallons used by 1 person & a dog) and probably another huge one coming as they bill bi-monthly-why prior to my ownership was this not caught at that amount, and to have water plumbing come in hot when using cold where plumber says its the weather which it wasn't, then White Glove gave missed messages on use a temporary password vs permanent as they did not disclose the change from temp password "breaks" the connection of the Eero wifi extender and even not taking out cardboard in the oven and masking tape which I almost missed on usage. All these issues could have been avoided if the punch list did a thorough run through on function. That was all un-necessary stress, money and time expended particularly myself as the new home owner . Shea builds a spectacular home in presentation, design and construction. Well thought on details and what you offer home ownership. This one fell short on delivery as I am still right now watching out for what may come. I love my home though. ... More

This is a very well designed complex with nice grounds. The units have smart home devices. It would have been nice to have assistance with setting up these devices. I still can't get my garage door app to work. All other devices are setup. Including the Ring doorbell, both thermostats, hot water heater, oven & microwave.

the seller is good

Sales office and Shea home mortgage personnel are very responsive for questions. The design and layout of the house is very modern. Love the house fill with lights.

There have been some issues with workmanship and materials but most of these have been taken care of in a reasonable time period. The homeowners association follow through, however, has been extremely poor and we are somewhat concerned about that going forward.

Shea allows a home buyer to work with the teams to answer questions and address issues.

The process of buying the house was good. It was not easy but it is long and gone through step by step process. The only thing I was hoping about the property tax amount should have been mentioned clearly during initial days of the purchase of the house when they have sold many house in the same complex. The amount was not clear until last min to us. Except that I had good experience in buying the house with Shea.

The quality of Shea homes is amazing. Feel like I had to always reach out for communication. Follow up on services requests are slow and because my concerns were minor, I felt like I was often dismissed. When we purchased our home I requested a specific lot but was told they couldn’t go out of order and I had to choose from the lots they stated. After we signed our contract, market changed and low and behold they are not going in order and the lot I requested was built immediately.

Builder made my lending from builder quite easy and painless.

We have had a brake down with first review issues being completed.I have to mention outside paint job was not close to your standards.

Good buying experience but experiencing consistent issues and a long turn around on service request

Maybe I had higher hopes, but the quality of the workmanship and materials wasn't quite what I had expected. Stains on the carpet, misaligned/unaligned wall openings, and a broken appliance that was supposed to be fixed over a month ago. I still trust that all my issues will be resolved since the customer service rep is very responsive. But the wait is way more than I had expected from a builder like Shea.