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Shea Homes Reviews in Oakland Alameda, CA

What Oakland Alameda Homeowners Have to Say About Shea Homes.

Read all 72 verified reviews from homeowners that built a new home with Shea Homes in the Oakland Alameda area. Oakland Alameda homeowners have rated Shea Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Shea Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Shea Homes

has 4.2 out of 5 stars in Oakland-Alameda Area

72 Reviews in Oakland-Alameda Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.1

Value 4

Responsiveness 3.9

Shea Homes in Oakland-Alameda Area

View Homes

Customer Reviews

Positive home purchasing experience

  • James B.
  • Verified HomeBuyer
  • June 18, 2025
  • Pleasant Hill, CA

My wife and I purchased from Shea Homes. We looked at many homes and this was the one that stood out that we came back to after viewing others. The Shea team was friendly, helpful and went above and beyond to make this work out. We needed to sell another house and they worked with us around contingencies, timing, and ensuring it worked out. The follow up after move-in has been great and we are very happy in our Shea Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everybody

  • Ronald P.
  • Verified HomeBuyer
  • May 07, 2025
  • Brentwood, CA

Every experiance I have with a Shea employee has been wonderful!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ken has been very responsive

  • Kevin B.
  • Verified HomeBuyer
  • January 23, 2025
  • Brentwood, CA

Post sale, Ken has been very responsive and great to work with. When he says he is going to do something he does it and keeps me informed.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes Orchard Trails

  • Anonymous
  • Verified HomeBuyer
  • October 09, 2024
  • Brentwood, CA

Overall experience with the staff was great! Support after close of escrow has been great as well. Wouldn't hesitate to recommend buying from Shea Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Couldn't be happier!

  • Cecilia D.
  • Verified HomeBuyer
  • September 26, 2024
  • Brentwood, CA

From start to finish, working with the Shea Homes team exceeded expectations. Friendly and professional, knowledgeable and efficient, thorough and accommodating...this made the experience pleasant and stress-free. We're so happy with our new home and the excellent workmanship shows through and through.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everyone who worked with us during the purchase of our new home were terrific. Our first contact was Matt in the sales office. Our experience with Matt. Sold us on Shea Homes. Everyone we met from then on, Mariel, Tony, Mike and Ken have been terrific.

  • Vicki M.
  • Verified HomeBuyer
  • April 10, 2024
  • Brentwood, CA

We love our new Shea home. The house was completed on the date promised. During the construction, we were notified of each major step as well as pictures of each stage of building. Issues that came up during the walk through were addressed immediately. Great communication and great people to work with. We could not be happier.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good experience

  • Gail B.
  • Verified HomeBuyer
  • April 11, 2023
  • Brentwood, CA

Good experience and great people to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best Decision Ever!

  • Bolanle O.
  • Verified HomeBuyer
  • January 31, 2023
  • Brentwood, CA

We had the best Shea Homes experience from start to finish. Upon move in, we had a white glove service to set up all our smart appliances and devices in the home. Everyone that we worked with during the process was caring, friendly, knowledgeable and always willing to assist. Even after purchase, the Shea experience is like none other. A mixer was held for all of the owners, including those that are waiting to close. They go the extra mile to build a neighborhood. It goes beyond the closing. Thank you to everyone on the Shea Homes team. I would definitely recommend these builders.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A great experience

  • Brian G.
  • Verified HomeBuyer
  • January 24, 2023
  • Brentwood, CA

From the first visit with the sales manager to the walk through with the specialist the experience was exceptional. All aspects of the purchase were of the highest quality. All people interacted with were super professional making sure at all times that we were completely aware of progress. I would highly recommend the Shea experience to any potential buyers.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Timothy A.
  • Verified HomeBuyer
  • November 17, 2022
  • Brentwood, CA

The whole home buying was just what I expected. The whole Shea team has been great.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ronald K. - The way to buy a home.

  • Ronald K.
  • Verified HomeBuyer
  • August 08, 2022
  • Brentwood, CA

We had seen their ads but going through the buying process of a Shea home is an experience you won't forget. From the personal meetings to the very detailed walkthroughs we felt informed every step of the way. The Shea staff are well trained yet personable and eager to help. That coupled with high quality materials and excellent workmanship make for a very special experience. Thank you Shea!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Personal touch

  • Belisa G.
  • Verified HomeBuyer
  • May 01, 2022
  • Brentwood, CA

The entire Shea staff was was not only courteous and friendly but made a personal connection throughout the process. We were informed every step of the way and hey were very responsive about every minor issue. We are extremely happy with our home and the experience of buying a Shea Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Trilogy - Shea kept me informed during every step of my home building process.

  • Mary B.
  • Verified HomeBuyer
  • April 15, 2022
  • Brentwood, CA

Shea kept me informed during every step of my home building process. I was informed if there was even a possibility of a delay which allowed me to trust the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Outstanding

  • Laura S.
  • Verified HomeBuyer
  • April 12, 2022
  • Brentwood, CA

Everyone here is great! Casey,Vicki,Patty,Mariel and Kyle. They make the process easy. The team here is very responsive to questions and kept me up to date for each phase of the build. I highly recommend Shea.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - I am Happy with the purchased.

  • Ivy H.
  • Verified HomeBuyer
  • January 25, 2022
  • Brentwood, CA

I am Happy with the purchased.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The builder is good

  • Mandar G.
  • Verified HomeBuyer
  • September 07, 2021
  • Fremont, CA

I think overall builder is good

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Thank u for giving me Beautiful Home

  • Ashish P.
  • Verified HomeBuyer
  • July 13, 2021
  • Livermore, CA

Thank u for giving me Beautiful Home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quick response to any issues

  • Rohit A.
  • Verified HomeBuyer
  • May 06, 2021
  • Brentwood, CA

I’ve lived in four new builder homes and Shea’s quality and experience has been the best! The construction, customer care and finance team have been very professional! We owe a special thanks to Tracy for her support through the tough pandemic period!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - My home buying experience with Shea was great.

  • Pamela D.
  • Verified HomeBuyer
  • March 12, 2021
  • Livermore, CA

My home buying experience with Shea was great.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Professionalism; everything about this experience has been positive.

  • Earl P.
  • Verified HomeBuyer
  • February 23, 2021
  • Brentwood, CA

The pool at Shea Barcelona is too small. If it were 8-10 feet longer and maybe 1/2 foot deeper, it could be adequate. It must be the smallest pool in Calif. Security must be improved! Please finish those gates. Leave them open during daytime construction, but we do not feel as secure as we would like at night. Having raised these issues, you have nevertheless built a wonderful community and we very much look forward to spending our golden years there.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Excellent home buying experience.

  • Vaibhav V.
  • Verified HomeBuyer
  • February 23, 2021
  • Fremont, CA

Excellent home buying experience. Sales persons are fantastic

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Living my best life!

  • Patricia H.
  • Verified HomeBuyer
  • February 23, 2021
  • Brentwood, CA

My house was move in ready and could not have added another upgrade to make it perfect. Love the open space, the view and most importantly the quality in a Shea home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Great service ,very nice house

  • Eric R.
  • Verified HomeBuyer
  • December 15, 2020
  • Brentwood, CA

Great service ,very nice house

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Shea Homes have great workmanship!

  • Anthony P.
  • Verified HomeBuyer
  • November 19, 2020
  • Brentwood, CA

Shea Homes have great workmanship!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The People at Barcelona!

  • Deborah B.
  • Verified HomeBuyer
  • November 05, 2020
  • Brentwood, CA

The people at Barcelona are AMAZING! They make or break a company...Kyle, Matt, Jesus, Paul, Mariel, and of course Vicki have made my home purchase at Barcelona a wonderful experience. During the home buying process my wife passed away. If it weren't for the people at Shea Barcelona, I don't know if I could have made it through. They are a terrific group of people who care deeply about their customers. All I can say is, THANK YOU!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5