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Shea Homes Reviews in Oakland Alameda, CA

What Oakland Alameda Homeowners Have to Say About Shea Homes.

Read all 80 verified reviews from homeowners that built a new home with Shea Homes in the Oakland Alameda area. Oakland Alameda homeowners have rated Shea Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Shea Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Shea Homes

has 4.1 out of 5 stars in Oakland-Alameda Area

80 Reviews in Oakland-Alameda Area

Ratings by Category

Overall 4.1

Quality 3.9

Trustworthiness 4.1

Value 3.9

Responsiveness 4

Shea Homes in Oakland-Alameda Area

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Customer Reviews

careful about what they say is included you are paying for it

  • Nadine K.
  • Verified HomeBuyer
  • October 02, 2024
  • Brentwood, CA

we were told all the extras were included in the price because of the home was already built. Come to find out nothing was included.. Everything wasn’t add-on. Very frustrated that they showed up with a TV mount saying it was no charge/free. It was part of the house. We didn’t even want or use the TV mount and later looked at our paperwork seeing they charged us $450 for a TV mount we didn’t even want or use. They would not credit me nor would they throw something in that value like a lousy outlet that should’ve been there to begin with. frustrating to say the least

Shea Homes responded:
Hi Nadine- Thank you for sharing your feedback. Your comments have been shared with our team and our Construction Manager has reached out to you. trilogy

Total Score 1


Quality 4

Trustworthiness 1

Value 2

Responsiveness 1

It is ok

  • Praveen P.
  • Verified HomeBuyer
  • February 20, 2023
  • Brentwood, CA

Need better planning Quality of appliances is bad It’s been 3 months still waiting for microwave.- the one we got is not good and bad quality Fridge is bad - bad quality

Total Score 1


Quality 3

Trustworthiness 1

Value 1

Responsiveness 3

andrew and vickie were very helpful and honest.

  • Al G.
  • Verified HomeBuyer
  • September 27, 2023
  • Brentwood, CA

ask to see appliances , toilets and question every thing.

Total Score 1


Quality 1

Trustworthiness 3

Value 1

Responsiveness 1

Shoddy workmanship with poor oversight and communication

  • Anonymous
  • Verified HomeBuyer
  • June 01, 2022
  • Brentwood, CA

Multiple issues with workmanship. Fit and finish is laughable with doors that don't align, cabinets damaged, stucco peeling, paint that doesn't cover, trim that doesn't fit together. Not happy with the oversight or lack thereof by project management.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Barcelona 55+ Community

  • Anonymous
  • Verified HomeBuyer
  • August 19, 2021
  • Brentwood, CA

This has been a frustrating experience with the builder and HOA. My master bathroom marble countertop is flawed. It was not sealed and water spots have marred the countertop. Moved in May 2021 and still waiting for this issue to be resolved by builder. Keep getting excuse of that this particular marble company is short on staff. However, the new home still up for sale, they were able to install an upgraded marble countertop in the master bathroom. Very disappointed in builder and HOA. I thought Toll Brothers was inferior. They are a cut above Shea. Rethink Shea Homes - please. You ...

Shea Homes responded:
Thank you for your feedback. We'd like to discuss your experience. Please contact our customer service team at customerservice@sheahomes.com or reach out to our sales manager Ella. Thank you. trilogy

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1