Shea Homes Reviews in Orange County, CA

I recently had the pleasure of working with Shea Homes® Neo at Mission Foothills Builder for the construction of my new home, and I couldn't be more pleased with the experience. From start to finish, they demonstrated a commitment to excellence, delivering my home on time and surpassing my expectations in terms of quality. I would also like to extend my sincere gratitude to Nissrin Musallam, the COMMUNITY's REPRESENTATIVE, and Ryan Aguilar from the Shea Home Finance/Loan Department, both of whom played integral roles in ensuring a smooth and enjoyable process. First and foremost, the construction of my home was completed promptly, which is a testament to the efficiency and professionalism of Shea Homes® Neo at Mission Foothills Builder. Throughout the project, I witnessed the team's meticulous attention to detail, resulting in a home that exudes superb craftsmanship and superior build quality. The materials used were of the highest standard, and the overall finish of the house surpassed my expectations. Shea Homes® Neo at Mission Foothills Builder truly goes above and beyond industry standards when it comes to the quality of their work. Nissrin Musallam, the COMMUNITY's REPRESENTATIVE, deserves special recognition for her unwavering dedication and support throughout the entire process. From the initial discussions to the final walkthrough, Nissrin was always available to address my questions and concerns promptly. Her in-depth knowledge of the project and her genuine commitment to ensuring my satisfaction made a significant difference. Nissrin's professionalism, friendliness, and attentiveness exemplify the exceptional customer service that Shea Homes® Neo at Mission Foothills Builder strives to provide. Although I did not ultimately work with the Shea Home Finance/Loan Department, I would like to express my gratitude to Ryan Aguilar, the loan officer who assisted me during the qualification process. Despite not proceeding with the loan, Ryan was incredibly helpful, providing me with valuable information and guidance with the utmost professionalism and friendliness. His expertise and willingness to go the extra mile truly left a positive impression on me. Overall, my experience with Shea Homes® Neo at Mission Foothills Builder has been nothing short of exceptional. They have delivered a home that surpasses the average standard in terms of both quality and craftsmanship. The outstanding service provided by Nissrin Musallam and the valuable assistance from Ryan Aguilar only added to the positive experience. I wholeheartedly recommend Shea Homes® Neo at Mission Foothills Builder to anyone seeking a top-notch home-building experience with a team that truly cares about their customers. Thank you, Shea Homes® Neo at Mission Foothills Builder, for making my dream home a reality and for exceeding my expectations at every step of the way. ... More

We can’t give enough praise to the Shea team for their hard work. They were helpful, communicative, and knowledgeable from opening escrow to closing. Nissrin and Ada were excellent in answering all of our questions (even the dumb ones). Chrissy’s guidance with the design helped create a unique and timeless living space, and thankfully prevented my wife, Morgan, from picking a horrendous bright-blue tile in the primary bathroom. Sometimes with all the wonderful options available, some professional guidance is necessary. Roland ensured the finishes were perfectly executed, and Jason made sure our home will stay running smoothly for years to come. The whole Shea team made purchasing our first home a truly special experience. Shea Homes created an amazing space for our family, and we offer our sincerest thanks. ... More

The process was smooth and easy. Everyone that we talked to that was with Shea Homes was so professional. And they really do love working with Shea. Service is phenomenal and they respond so quickly to anything.

Made it easy to buy took a bit long to built but its ok

First time became Shea homeowner. Super impressive with Shea sale’s team, whatever questions I had, the team always responded in a timely manner, surprisingly often received answers immediately even after their working hours. I had purchased multiple new construction homes with different builders, including renowned one. However, I rated Shea the best, from sale’s team, construction quality, etc. Definitely Shea gained my trust. I have already spread my words about Shea to my friends. It truly deserves super five stars in my mind!

Shea home builder did great job.

The entire team from top to bottom has done a great job at making this experience one to remember in a positive way. Very thorough and professional staff that doesn't hesitate to communicate well with you about any issue.

Some details appear after we moved, but I was impressed with the responses that I received from the Shae Homes team

Shea has done a great job from sales, construction, to delivery. We have a fairly good experience during this complex course of new home purchasing, and we would like to thank Shea for the efforts spent to make this new home delivery on time and with high quality.

Shea home is of great quality and the price is reasonable. Super good after-sale service. Highly recommend Shea home.

I purchased three detached houses in great park community. The Shea home is the best builder.The details and service is great.

Matthew and Ricky are very responsive and understanding of the issues and have fixed things efficiently. Salvador seeks an excuse first to try and avoid fixing things, but fortunately, Matt and Ricky's judgement prevailed and things are being fixed to the way we prefer. Heat-pump driven multiple mini-split HVAC zoned system is still giving us issues. I believe that Ricky and Matt are dealing with several systems and haven't been able to devote much attention to ours.

The entire process from the sales office to construction completion and punch list was excellent.

The Shea Team for my transaction is very professional and efficient. Robin, Amna, Matt, Rickey, Salvador are all very professional and respond almost instantly on issues during the transaction and after the sale. They care about the homeowners very much!

We had a great experience in buying our Shea home. The communication was great throughout the process from sales, construction and customer service. Shea included a lot of nice features so we were able to stay within our budget when selecting options. The workmanship and attention to detail was impressive. We love our new home.

Excellent service and communication all from start to finish! Love our Shea home!

Professional and hardworking, able to solve the problems in time.

From Sales Team to Super to follow up we've been impressed with the team at Shea. Very responsive to all.

We are very happy with our new home. Despite some delays in the building process (related to the global supply shortage). The home is everything we wanted it to be.

I am impressed with the quality of the work and the responsiveness to questions during the building process by all Shea team members. Since Closing, the responsiveness by customer service to issues and/or questions has been impressive.

The sales team had been very helpful every step of the way. Constant communication and always had the answers or knew where to get them quickly!

Hanna and Wendy are enthusiastic, responsible and good at communication，It makes me happy throughout the process.

This is my second time with Shea and again, the whole process was a great experience as before. Their house is really in great quality and the customer service is so good. Our dedicated customer service rep is very helpful and responsive. Overall, a trustworthy builder.

The builder did everything they said they were going to do and were a pleasure to work with throughout the project.

Service has been great from sales to service!!! Really appreciate all the attention!