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Shea Homes Reviews in Sacramento, CA

What Sacramento Homeowners Have to Say About Shea Homes.

Read all 10 verified reviews from homeowners that built a new home with Shea Homes in the Sacramento area. Sacramento homeowners have rated Shea Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Shea Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Shea Homes

has 4.5 out of 5 stars in Sacramento Area

10 Reviews in Sacramento Area

Star Rating Breakdown

5 ★ 6

4 ★ 3

3 ★ 1

2 ★ 0

1 ★ 0

Ratings by Category

Overall 4.5

Quality 4.2

Trustworthiness 4.4

Value 4

Responsiveness 3.9

Shea Homes in Sacramento Area

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Customer Reviews

We Love Our Home!

  • Garett S.
  • Verified HomeBuyer
  • March 18, 2026
  • Lincoln, CA

The entire process from purchase to closing with Shea Homes was great. Everyone was available to ask questions throughout the process, and everyone from sales to the builders were friendly and accommodating to our needs. We were never told "no" by any of the teams. They wanted us to be happy and were glad to accommodate our requests. We absolutely love our home and we are very impressed with the workmanship. Whenever we have friends stop by, they are blown away with how nice it is. We will continue to recommend Shea Homes....

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love the new house in Bickford Ranch

  • Paul B.
  • Verified HomeBuyer
  • August 06, 2025
  • Lincoln, CA

Trilogy at Bickford ranch has a great location on top of a hill. You get the feeling you are out in the country surrounded by open areas. We have all the amenities within a few miles. Come and look for yourself. The people are great.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

best home builder

  • Robert L.
  • Verified HomeBuyer
  • April 15, 2021
  • Davis, CA

Great quality and best design for the house. Satisfied with Shea homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The best!

  • Anne S.
  • Verified HomeBuyer
  • January 03, 2025
  • Lincoln, CA

We had a wonderful experience with Shea from start to finish. We have a few lingering items that need to be addressed and I am hoping all will be done in a timely manner!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Ideal Location

  • Anonymous
  • Verified HomeBuyer
  • November 29, 2024
  • Lincoln, CA

We’re extremely happy with our decision to buy a Shea home. The price per square foot was a pretty penny but the location makes up for it.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Haven’t been happy with getting issues resolved

  • Roxanne H.
  • Verified HomeBuyer
  • January 29, 2025
  • Lincoln, CA

We have lived in the home since November and still have issues not addressed. Shea isn’t responsive to issues. Home buying experience was good and our sales person Patty was fantastic.

Total Score 5


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Many quality finishes are not offered.

  • Frederick S.
  • Verified HomeBuyer
  • April 29, 2025
  • Lincoln, CA

Many finishes like LVT AND FIREPLACES ARE NOT OFFERED. No gas fireplaces no gas ranges. You are forced to buy what they offer and then tear it out and put in what you want. The design center is very weak’

Total Score 4


Quality 4

Trustworthiness 5

Value 3

Responsiveness 4

Kept us informed through the whole process.

  • William H.
  • Verified HomeBuyer
  • February 24, 2025
  • Lincoln, CA

We appreciated the responsiveness when there was a problem or we had a question. I appreciated the ability to change one of the extras that the first couple had chosen.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Post sales process has been great

  • Peggy W.
  • Verified HomeBuyer
  • September 18, 2024
  • Lincoln, CA

The closing process was difficult due to items not in place that Shea should have known about and senior executives did not respond to emails. The options selections process was also complicated as the team really didn't know about some options and that knowledge would have changed some of the items I selected (the Design Joy catalog was not accurate). That said, now that I'm in, I love the house. Quality is quite good and the construction foreman (Andrew) was great. The delivery team (headed by Vicki) is awesome and she is the most responsive person I have met.

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

My walk through with the builder was good. However, I did not do a final walk through because I was ill at that time.

  • Ann P.
  • Verified HomeBuyer
  • January 23, 2025
  • Lincoln, CA

I would have appreciated a more comprehensive explanation of exactly what items were going to be put into the house, For example, the tub in the second bathroom is not quality and some of the workmanship in the house is sloppy.

Shea Homes responded:
Hi Ann- Thank you for sharing. This has been shared with our team and our Warranty Manager; Vicki has reached out to work through any challenges you are experiencing. trilogy

Total Score 3


Quality 2

Trustworthiness 3

Value 4

Responsiveness 1