Shea Homes Reviews in Salinas, CA

We were the first house to be delivered in a new phase and very openly felt like Shea delivered us the home too early. There were many issues with the house that we are still working on fixing over a month later. We don't even have a mailbox yet and have to pick up our mail from the post office! The home was not setup with usps so we could not get internet service until after we moved in. The OneTouch experience to setup all our home was difficult to coordinate and we still don't have everything setup. Overall we have not been pleased with the experience we sold vs. what Shea delivered.

Responsiveness is totally Zero Warranty guy does not want to fix problems After paying very very large amount for house , the finishing product ( the house ) is totally Disgrace , The warranty guy has either been fired Or not interested in fixing the warranty work It almost 2 months no body Responding from Shea Homes 831 920 8496

Two months and still no response as to when repairs are scheduled to be made

Quality of workmanship is pathetic. Follow-up has been even worse. We've had our 1-month walk through 2 months ago and 90% of the items on the list are still not addressed. Here are some of the things that they missed the mark: damaged cabinets, uneven handles, damaged countertops, sharp objects protruding under flooring, uneven walls, slanted walls, damaged window, exterior wood voids, irrigation system that bangs pipes/walls, no pressure reduction valve, the list goes on.....

Simple items that require attention since 02/01/23 have not been attended to. Typical approach after a sale is finalized. Would not have bought would I have known. I have discouraged partners interested in the community.