Shea Homes Reviews in San Diego, CA

This is are second home with Shea and their quality hasn’t changed. They offer great quality but to me, the best part, is the quality of service. I would always consider buying from them and recommending them to anyone I know.

We really enjoyed working with Alex and Josephine from a sales perspective, they were great! Gabriel from a post sales quality control perspective was great too! The craftsmanship was good overall but had some areas where corners were cut.

Customer service is supreme, caring, considerate, punctual, with amazing follow up! Sales team was very responsive and helpful!

This Is my 2nd Shea Home and the quality has been excellent. I work in the industry and the customer service is the best I’ve seen. Everyone stays on top of the whole process from the initial sale, through the construction walks, move-in, warranty etc. You can always reach someone and you always get a quick response and any problems are taken care of immediately. That is hard to find these days!

Every single person I interacted with in this purchase has been fabulous - intelligent, helpful and always available for whatever I requested. I have been extremely impressed with the entire purchasing process - some of your employees have become friends. You have an exceptional team.

We had a fantastic experience buying a home with Shea Homes. From the start, the Shea team was incredibly helpful. They guided the our family through the selection process, offering insights on different floor plans and customization options. During the building process, we received regular updates and felt informed every step of the way. When we moved in, everything was ready and in great condition. After moving in, our family was pleasantly surprised by the after-sales support. Shea’s team checked in to ensure everything was up to our expectations and promptly addressed a couple of minor issues. ... More

I had a great experience, the sales and support staff are all top notch

If you get the privilege to work with Josephine, Richard, and Gibran you will be put at ease from homebuying to construction walk throughs. They explained everything and incredibly receptive to all questions.

Everyone was generally quick to respond and was informative.

Very easy to work with Shea Homes and a great customer experience

Remarkable construction quality. My condo has appreciative privacy and the space has been very well designed providing plenty of storage. The ventilation is awesome with lots of sunlight and efficient dual panel windows.

Great, professional, and friendly customer service

Great first home buying experience. Highly recommend Shea Homes

We had a great experience buying our first home with Shea! From the design team working with Lorri, to working with Tom and Victor, they are always responsive and here to help! Victor stops by often if we have a question and to check on us and we really appreciate that. We feel cared for and everyone we've worked with has felt like a friend!

Home was delivered with a lot of visual imperfections (chips, dings, dents, etc) and things that were not fixed depsite notating them in the pre-close walk through. The superintendent called "Shorty" is incredibly rude and incompetent and less than helpful.

Awesome experience. I love my home

Great customer service by Josephine Hasting & Jibron aka Joey the construction guy was very informative & patient with going over the details of the new home With us. Ricky was a very pushy guy who didn’t let me note any minor issues in the house, as he says “everything can’t be perfect “. There is a lack of response to house issues as we’re still waiting for our floors issues to be fixed, but we love our new home. Love the community get togethers to meet our new neighbors and the quick development of our neighborhood/community. Glad to part of the Shea community.

It's my first home in USA, shea homes sales person Elizabeth made it smooth and awesome buying experience . Elizabeth was always responsive and helpful throughout purchase process. Shea homes materials and home build quality is great. Overall we felt shea homes is name for trust and quality for new home purchase.

Service team is great and very impressive . Great purchase experience.

Solar panel connections were the night mare. Solar Power company is not responsive and very difficult to reach. Thanks to Ryan the tech, he fixed everything. My power grid was pressure washed and of course full of dust and also rust can you imagine in a brand new home your power grid is like that. Night mare.

They take care of buyers even after bought. Our personal experience was good. They answered questions before and after the house was bought. As it is manual work, we give. A benefit of doubt for small issues. They resolved our issues very quickly.

Quality construction with the regular updates about the construction process.

Despite the significant schedule delay, I'm fairly happy with the end result. Shea even offered compensation for the delay.

Tami and Cathy they are all great!

Overall was a positive experience from initial interactions all the way to closing. Shea team did job of keeping us updated along the way and were responsive to queries and clarifications, and we had pleasant interactions with entire team we were engaged with. Our closing walk through found mostly minor issues so that came as a good surprise. The workmanship while not perfect (we don't expect any home builder to be) certainly met our expectations for the most parts. Would recommend based on our experience so far.