Shea Homes Reviews in Stockton Lodi, CA

I always received warm welcome and caring attitude from Shea Homes during process of puchasing the house. Also during the process of closing Finance Team and Shea Team took all the process very carefully with due deligence. Wishing them all the best and keep building quality homes...

I was a first time homebuyer and the experience was extremely smooth and stress free. Really loved the home and felt it was exactly what I was looking for. Good communication and handholding since I had a lot of very basic questions and they were able to handle it with great professionalism and gave plenty of time. Overall, very satisfied with the purchase.

Until you move in, you wouldn't realize that the home that you are getting is not the same that you expected or promised. There are descripencies. 1. Prices have been increased for all models and that's because of merket on inflation. However you won't get the same things that your neighbors might have got for same elevation and plans. 2. Garage walls are literally foam, while some models have stronger and smoother garage walls. If your kid kicks ball inside garage, they will break. You won't have access to garages in model homes and this will not be included anywhere in contract and in design studio to chose what you want. 3. Laundry room is literally like apartment. In model homes, you will see cupboards, but you won't get that in home. This will not be discussed during design studio and you will not have a clue until you move in. 4. While handing over the keys, they won't listen to you and won't let you talk. They only bother to get rid of home. 5. Yes, they do offer 1 year warranty that is to cover cracks etc. May be builders are bounded by law to do this which I am unaware of. All they do is repaint things and hit nails. Ofcourse, some small electrical work. 6. Solar is another thing where you will not have more options. 3.5KW panels doesn't cover much and this is just because of california law they go with minimum capacity I think. I wish we should get more options here. Overall, it's not unpleasant experience and it's not pleasant either. You will get a home, but not good feel due to these small compromises. ... More

Great communication and transparency every step. Great team at Shea homes

I have bought more than one Shea homes due to there quality and customer service and decided to buy this one too from Shea homes. Man what a big mistake, the sale person specially Cathy was just a pain. She made us feel so low from day one and more of a pain during closing. I couldn't understand why she makes stories and screams on you to get her point. I am never ever going to buy anymore homes from Shea just for that reason.

The buying experience was very seamless. Post buying the customer service of builder was very prompt. Over all I am very happy with the purchase

The buying process was very smooth and shea homes guided through each and every step. The home quality is top notch and I'm really happy with it. Having said that, I'm having an issue with my Garage opener is not connecting to the wifi which sometimes frustrates me. When talked to customer service of lift master garage opener company, they said motherboard in the garage opener is old and compatible with router. I would suggest Shea homes to install latest garage door openers

We loved working with Karen. We were hoping to finish the process with her. Derek filled in for her whenever Karen wasn’t available. This isn’t my first purchase, abd I have dealt with other builders and staff. Unfortunately didn’t have a great experience with Derek. Especially after closing, he was very cold, and wasn’t willing to help.

End to end seamless smooth experience with the buying process. The design and build of the house is awsome!

Home buying experience is smooth , quality is good .houses are expensive for the space and size

Great value for money homes

Buying time and experience was good and no complain. But after movement there are no help / services on timely provided. Infact, we have an Emergency / life threatening situation but still trying to get it resolve. From Home service, no one is taking the raised complaint seriously and no/slow response.

They have good defaults like tiles and base carpets. But they really screwed up the cabinets. They installed with lots of scratches and damages. Even after requesting them to repair in the 1-month warranty, they didn't correct it yet. Their warranty service is really sloppy and not responsive.

Quality of work is very poor. The flooring is uneven in several places with hallow space underneath LVP planks , Huge gaps at cabinet alignments, leaky faucets and so on.

Buying experience is really bad with Shea homes. I booked home directly from builder when I qualified for 2.7% interest but with in 6 months everything changed in economy and interest rate went to 5%. When I asked for some relaxation/discount they weren't helpful or flexible instead they threatened to keep all my 70K deposit. Where as other builders like Pulte gave 20K discount also flexible with closing date to my friend who booked new house around same time. Services is really bad with Shea. They don't even care about customers once they sell the property. Please think twice before buying with Shea homes. They cover themselves in contract they don't think anything about customers. WORST builders to buy home from. Advice, don't go with ads instead do your research before getting into contract. ... More

The overall experience of buying a home with Shea is smooth and easy. The entire Shea staff (Sales, Maintenance, warranty..etc) are super responsive and go the extra mile to help you.

I would have given 5 stars for all of the above, but two things need to be improved: 1) The warranty specialist is too busy. He does not respond to requests in a timely manner. Even the appointments for urgent things are two weeks out (or more). 2) It appears that Shea Homes contracted some other company to do the tiles and then seal the tile grout. That company either forgot to seal the grout or didn't do a good job. We have grout coming out even with a sponge and water. The good part is that Shea Homes is responding, but still no resolution after 2 weeks+

One of the top constructions in mountain house/ bay area. Mahesh

A smooth home buying experience with Shea. All the staff members were really knowledgeable and helpful. Quality of the house is great.

Shea team has been very professional from start to end. All parties involved kept us up to date with construction progress and preparing us for next steps until closing. Post closing, we have noticed a delay in responsiveness and have to follow up. They do eventually come and fix the issues. All in all highly recommend, can do better in post sale service.

From beginning to end the customer experience was great. The transparent communication enabled complete understanding of purchasing process from the request of required documents, design studio to final walkthrough.

Settling in new home and getting prompt help whenever needed

Quality of tiles and LVP not good, I have to wait more time to get things fixed by Shea warranty

Construction quality is so bad, issues not being addressed after home delivery. Everything so visible to the eyes but Sharath homes say they are within threshold.

I greatly appreciate the following about my Homebuying experience with Shea Homes : - The transparent process of every step through out the construction of Home. - All the associates involved were very helpful at every stage and very willing to help anytime. - All the Home Appliances and the Home construction Products are very up to standards per the market. - One year warranty period which comes with the Newly constructed Homes. - The timely delivery of the Home on the promised Date, which is very unbeatable in the day and time we live in, where every product is either in shortage or delayed in delivery. ... More