Shea Homes Reviews in Stockton Lodi, CA

The sales team And engineering team was really professional and very much informed in each stage.They treated customers very well.

Great company! They helped us from start to finish. Many minor flaws with the house, but it was taken care of during our 1 month check in. Trusted!

I would have given 5 stars for all of the above, but two things need to be improved: 1) The warranty specialist is too busy. He does not respond to requests in a timely manner. Even the appointments for urgent things are two weeks out (or more). 2) It appears that Shea Homes contracted some other company to do the tiles and then seal the tile grout. That company either forgot to seal the grout or didn't do a good job. We have grout coming out even with a sponge and water. The good part is that Shea Homes is responding, but still no resolution after 2 weeks+

I love my home. I know covid didn’t help with seeing it built as much as I wanted to but overall home and price is amazing. Can’t wait to buy more homes in the future. Easy process.

Shea team has been very professional from start to end. All parties involved kept us up to date with construction progress and preparing us for next steps until closing. Post closing, we have noticed a delay in responsiveness and have to follow up. They do eventually come and fix the issues. All in all highly recommend, can do better in post sale service.

Quality of tiles and LVP not good, I have to wait more time to get things fixed by Shea warranty

Construction quality is so bad, issues not being addressed after home delivery. Everything so visible to the eyes but Sharath homes say they are within threshold.

We loved working with Karen. We were hoping to finish the process with her. Derek filled in for her whenever Karen wasn’t available. This isn’t my first purchase, abd I have dealt with other builders and staff. Unfortunately didn’t have a great experience with Derek. Especially after closing, he was very cold, and wasn’t willing to help.

Home buying experience is smooth , quality is good .houses are expensive for the space and size

My house was built in time and whenever there was an issue they were quick to address it.

As a first time I was apprehensive of how it will be, but the Shea team helped me step by step throughout the home buying process. Most importantly since I was one of the first 3 buyers in this community we got a really good value for money.

Overall good experience however experienced quality issues with the cabinets

Overall the experience was easy and fairly quick.

Great value for money homes

Settling in new home and getting prompt help whenever needed

Responsiveness is good. Appliance arriving too late.

The home buying process was good. They kept constant communication with me throughout the build. The home has many smart features that other builders don’t use so it’s nice to see that. The workmanship of the home is good, there were some areas that could have been done better. The team is working with me now to get those things fixed. Overall decent experience.

The builder was on time even with the pandemic. The time was followed. The downside is when we asked about the backyard to the Sales team how large it would be, the answer they said, it would be similar to the model homes. That wasn't the case. It was smaller. As a buyer, we would expect the same exact thing from the model home. Also, solar system comes with the house, but it's taking forever to get the activation done.

Would like to mention June and Octovia from Shea Home has been giving wonderful service. Very pleasant and easy to work with both of the individual. Octovia takes immense steps to meet the quality and customer satisfaction. Deeply disappointed with Solar installation is horrible experience, took several follow-ups to make things working.

Sales process and team were great and very responsive. The customer service person, Troy, who we've done walk-thoughs with is also exceptional. He listens, validates, responds with corrective actions.

Everything is good, but wooden material should be more good. During my first visit I saw wooden logs are dent and damage some places. Else it was good experience.

Post construction QualityChecks by project managers is missing.

Quality of work is very poor. The flooring is uneven in several places with hallow space underneath LVP planks , Huge gaps at cabinet alignments, leaky faucets and so on.

Shea homes has been a positive experience for us. Every person on Shea team has been great to work with.

I like how the frame is built.