Shea Homes Reviews in Ventura, CA

This was our 3rd time buying a new home (previously bought from Pulse and City Ventures) and I would say probably the best experience so far. The entire Shea team is organized and they do an outstanding job of communicating with each other and with us. This is a nice house and nice neighborhood - the whole development is just well done. We really appreciated how Shea gave us a move-in date - and they stuck to it. Moving is never fun but Shea made it a great experience. Highly recommend.

We love Shea Homes. From the sales to the warranty work. All is excellent. The only difficult experience was the person at the title company. We paid with cash and his timeline was to tight. Getting funds from an investment company takes time. I was begging him several times. For the escrow account info and a timeline. It was like pulling teeth. I get it. He has the market for Shea. He will do what he wants. The business is flowing into computer. He doesn't need to communicate to us. And his assistant never did. Which is very unusual...

I love the design and the selling service and the warranty service. This is the best house in CA. But please talk to HOA management company and do not control too much.

The whole process of buying our townhouse went smoothly. Patti and Philippe were amazing.

Everything gets an A, good experience.

We recently purchased a home built by Shea Homes. They were very professional, and have gone above and beyond to ensure our satisfaction with the process. They have responded to every small punch list item in a timely fashion and have taken care of everything. My in-laws purchased a home through Shea and they also had a seamless experience. The home was built on time, and it is clear they care about their customers and their work. The value was very good in comparison to what else was on the market. We would buy a Shea Home again.

From sales people (Philipp, Patti) to Arielle, to construction workers (Mannie, etc), to follow-up (Roy, Albert), have always been helpful, and responded positively, professionally, and personably. Great crew. I felt that in construction, some of the wood used in framing wasn't quite up to par, but I understand the delays, etc because of the Pandemic--as well as not always getting the best people to do the work. We'll forgive you: Shea is a great builder!

Wonderful experience from sales to service!

My wife and I are very please with your team's responsiveness to our needs. As in any new construction, some tweaking is needed after the move-in. And so far, your team is very professional and punctual.

A wonderful experience with a great builder who has integrity and great communication during the building process. All of the representatives are stellar. I highly recommend a Shea home.

Great experience from the beginning to the moment we moved in. From the sales reps to the supervisors everyone was super helpful. The superior quality of our new home is very impressive.

Sales and support staff were excellent throughout the process,

From our first meeting on site I received timely information, direction and responses from every Shea department from the finance officers, to the Sales Staff (in particular), the design office, and the construction representatives. Their prompt assistance, help, and replies were all outstanding, courteous and responsive.. I found all my workings with Shea very professional.

Good experience. The Shea home staff were very helpful

This was my first Shea Homes experience. It was excellent overall. Pomelo Sales Staff Phillippe and Patti made the entire experience even that much greater. they are true Professionals.

From deposit to close of escrow we appreciated the customer service and responsiveness to questions and concerns After close, Shea continued to show great customer service by addressing outstanding issues.

We were impressed with the responsiveness of the sales office personnel and the customer service we received to address any issue.

Every person involved; sales, service, construction personnel had fantastic attitudes and tried to be helpful. I had a Shea Home before and that is the reason why when I heard about this new community in Camarillo I jumped right on it.

Was very professional and helpful during the entire process.

Staff has been responsive and timely in fixing issues.

Great credit to both Leslie and Jeannie for the extremely professional response to our needs as purchasers and for responding quickly to any inquiry. They made this experience, stress-free and enjoyable. We cannot say anymore about how wonderful our experience was. Thanks to them. The on-site crew, including Tanner, and Matt are excellent as well.

Overall it was a very pleasant and easy purchase and we are very happy here. Quality work and quality follow through!

nice to have new house, but tankless water heater has been a major issue

The buying experience, contacts, information sharing with Shea is excellent. Shannon has always “been in our corner”, helpful and informative. We were kept advised of construction issues, date changes, deadlines, reviews and closing dates. The only minor issue has been the of minor punch list items which have been lagging in completion. We would have no issues or hesitation of dealing and buying another Shea home. Very happy.

Shea has their act together. They care about your satisfaction and getting it right for the customer.