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- Denver, CO
Shea Homes Reviews in Denver, CO
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What Denver Homeowners Have to Say About Shea Homes.
Read all 184 verified reviews from homeowners that built a new home with Shea Homes in the Denver area. Denver homeowners have rated Shea Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Shea Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Shea Homes in Denver Area
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Customer Reviews
Eagerness to help
- Douglas P.
- Verified HomeBuyer
- December 08, 2020
- Highlands Ranch, CO
From sales to design center to buildout, every interaction we had was helpful and informative. Really felt like everyone was on our side helping to get our home just right. Very positive experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Shea Homes - Buying a house from Shea Homes has been nothing but an amazing
- Wendy L.
- Verified HomeBuyer
- December 08, 2020
- Commerce City, CO
Buying a house from Shea Homes has been nothing but an amazing experience. We are extremely pleased with the service that the whole team has provided.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Good Communication
- Dan N.
- Verified HomeBuyer
- November 25, 2020
- Castle Rock, CO
Good communication and follow up by sales staff, construction supervisors, and warranty rep. Very professional. Homes are very close together, Design Center choices somewhat limited. Quality of workmanship and attention to detail by subcontractors is lacking, especially by painters., GE appliances have many issues, and GE has horrible customer service for warranty repairs.
Total Score 3
Quality 2
Trustworthiness 5
Responsiveness 5
Shea Homes - I have satisfied most of all at my house.
- Young C.
- Verified HomeBuyer
- November 17, 2020
- Highlands Ranch, CO
I satisfied most of all in my house. But just one I want a water supply plant on the other side of my house.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quality product
- Paul H.
- Verified HomeBuyer
- November 11, 2020
- Littleton, CO
Really nice houses in beautiful communities
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Average to Exceptional
- Andrew A.
- Verified HomeBuyer
- November 05, 2020
- Parker, CO
Hi there, I am a real estate professional and the purchasing process was average, if not below average. The design center was fun and wish we had more options for things such as solid core doors, different texture, etc. At this price point you would think you’d have the option to select things like this. Onto the post-closing has been excellent and exceptional. Anytime I’ve had a problem, it’s been handled with no push back. This has made up for the upfront disappointment.
Shea Homes responded:
Hi Andrew. Thank you for the feedback. We try to offer buyers options that are current and popular in the market. We appreciate you sharing the specific options you were interested in so we can continue to learn and improve based on what is most important to our customers. We are glad to hear that the warranty process is going well making up for your disappointment. Thank you for purchasing a Shea home. ...
Total Score 3
Quality 4
Trustworthiness 5
Responsiveness 5
Amazing Customer Service
- Kathleen K.
- Verified HomeBuyer
- November 03, 2020
- Littleton, CO
We had a great experience with all Shea Homes employees. They were quick with communication, respectful, and always willing to answer our questions. We love our new home and are very happy with the quality of it!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
We really were treated like family
- Marni P.
- Verified HomeBuyer
- November 03, 2020
- Commerce City, CO
From day one the experience with Dave and Missy was amazing. We were kept in the loop with step by step house progress the entire time . They held their end of the bargain with how long the build would take. There was no surprises. The price was well known and no hidden fees along the way. The house is so well built with 2x6s. Virtual design studio was thorough and professional. The walkthrough was so easy and meticulous. No stones left unturned and we were told “we want it to be perfect for you” Willy was amazing and so knowledgeable and friendly. Our experience was second to none and really ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great sales and follow up
- Todd D.
- Verified HomeBuyer
- September 22, 2020
- Castle Rock, CO
The sales team at Shea worked diligently and patiently with us as we tried to sell our home during COVID. Post the sales process, I could not be more pleased with the follow up, maintenance and willingness to fix the minor issues we have encountered. Overall, our Shea experience and home have met or exceeded our expectations and we would highly recommend to future buyers.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
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