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- Las Vegas, NV
Shea Homes Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About Shea Homes.
Read all 107 verified reviews from homeowners that built a new home with Shea Homes in the Las Vegas area. Las Vegas homeowners have rated Shea Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Shea Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Shea Homes in Las Vegas Area
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Customer Reviews
Shea Homes-Trilogy - I moved in 10 weeks ago.
- Kenneth D.
- Verified HomeBuyer
- July 06, 2022
- Las Vegas, NV
I moved in 10 weeks ago. I was disappointed the way my home looked in the walk thru. I understand there will always be issues. Will walking thru my walk thru I noticed I had no hardware on my upgraded cabinets. Now for 10 weeks I am opening all cabinets with no hardware in my home and I am ruining my cabinets pulling them open uneven. I have given shea a reasonable time to install my hardware for cabinets.. My patients has wore thin. Now some of my drawers are making noise when I pull them out and the wood is gouged on some drawers. I hold shea responsible and will hold shea to correct all ...
Total Score 2
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
What surprises await
- William M.
- Verified HomeBuyer
- May 06, 2022
- Las Vegas, NV
This is our second Shea Home build so our expectations were extremely high based on our first experience. Boy were we in for a major let down. All Shea employees that we deal with are exceptional and appear to be caring. However, the quality of workmanship pales in comparison. The number of items needing repair is ridiculous. Although our service rep is always on top of our every concern and there are many, getting the trades in and actually doing repairs has been a major challenge at times. And when they do come they will not go above or beyond what is on work order if they do anything. ...
Total Score 2
Quality 2
Trustworthiness 3
Value 2
Responsiveness 3
Nothing good to say about Shea Homes. Still dealing with a fraudulent Solar lease we were forced into by Shea and multiple structural issues that are not being addressed.
- Jeffrey M.
- Verified HomeBuyer
- July 31, 2025
- Las Vegas, NV
Have nothing good to share. Lending department was nothing but harassment for months, several structural concerns that are being ignored, HOA that demands everything but returns nothing. Still stuck in legal mitigation over a solar lease we were forced into by Shea and told that it is our problem. Product and experience is not worth the money.
Shea Homes responded:
Hi Jeffrey- We have shared your comments with our team and our Warranty Manager has reached out to you to learn more about your concerns.
Total Score 2
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Plenty of “misunderstandings”.
- Lori B.
- Verified HomeBuyer
- August 20, 2025
- Las Vegas, NV
All charges were not disclosed up front (SID). Didn’t find out about it until signing contract. I was told certain things were included in the HOA which were not. The solar company that I had to sign a contract with filed Chapter 11 Bankruptcy, leaving me in limbo. There were overcharges on documents sent to the loan company. Still waiting to hear back from the HOA management regarding a correction on my account. I will say Frankie went to bat for me regarding building issues. I truly appreciate his willingness to help and make things right for me. Mike has also been great answering any ...
Shea Homes responded:
Hi Lori,
Thank you for sharing your experience. Our mortgage team has previously reviewed with you your loan documents and answered your questions. Please reach out again if you have any additional questions. Your additional comments have been shared with our team.
Total Score 1
Quality 5
Trustworthiness 2
Value 3
Responsiveness 2
Horrible experience.
- Lisa T.
- Verified HomeBuyer
- January 11, 2023
- Las Vegas, NV
It’s been 3 month since closing and we are still waiting on some things to get fixed. Painters specifically never show up between the time period they tell you to wait.
Total Score 1
Quality 1
Trustworthiness 3
Value 3
Responsiveness 1
Poor experience. Regret buying here.
- Anonymous
- Verified HomeBuyer
- June 01, 2023
- Las Vegas, NV
Dishonest sales office and supervisor. Lied about available floor plans in order to up sell. Lied about reasons for extensive delays and failed to take responsibility, simply blaming others for mistakes and problems. Disrespected me as a client. Failed to acknowledge my extreme disappointment with the entire home buying experience.
Shea Homes responded:
We are sorry to hear about your poor experience. We would like to address your issues but you responded anonymously. Could you reach out to sales@sheahomes.com so we could look into this further?
Total Score 1
Quality 3
Trustworthiness 1
Value 2
Responsiveness 1
Sales personnel was amazing
- Love C.
- Verified HomeBuyer
- September 22, 2022
- Las Vegas, NV
House was not ready during our walk thru. People weee still working and cleaners were there too. Missing shower doors, bad workmanship, lots to be fixed
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
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