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Shea Homes Reviews in Las Vegas, NV

What Las Vegas Homeowners Have to Say About Shea Homes.

Read all 108 verified reviews from homeowners that built a new home with Shea Homes in the Las Vegas area. Las Vegas homeowners have rated Shea Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Shea Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Shea Homes

has 4.2 out of 5 stars in Las Vegas Area

108 Reviews in Las Vegas Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4

Shea Homes in Las Vegas Area

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Customer Reviews

Shea Homes - Trilogy - CS is vg!

  • Anonymous
  • Verified HomeBuyer
  • July 20, 2021
  • Las Vegas, NV

CS is vg! Good communication and follow up on all problems and repairs!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Shea Homes - Trilogy - Sales staff easy to work with.

  • Robert C.
  • Verified HomeBuyer
  • July 13, 2021
  • Las Vegas, NV

Sales staff easy to work with. Sub contractor slow to fix problems

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 2

Responsiveness to issues

  • Anonymous
  • Verified HomeBuyer
  • June 05, 2021
  • Las Vegas, NV

Responsiveness to issues, excellent staff on issues

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Ease of purchasing the new home, impressed with the quality and amenities .

  • Pamela C.
  • Verified HomeBuyer
  • February 23, 2021
  • Las Vegas, NV

A quality product priced competitively.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Teamwork and Timeliness

  • Janet F.
  • Verified HomeBuyer
  • January 12, 2021
  • Las Vegas, NV

Our experience with Shea has been very positive, from identifying the community, spending time talking with the design, build, sales and support members who gave us comprehensive information. The homes are high quality with plenty of upgrade options available. The location of our Trilogy location is fantastic: close to shopping, medical and services needed. Plus it’s close to highway arteries that make transit easy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone’s helpfulness.

  • Nancy O.
  • Verified HomeBuyer
  • November 11, 2020
  • Las Vegas, NV

We have been very pleased with the Trilogy team.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

quality control relative to workmanship needs attention

  • Jerry D.
  • Verified HomeBuyer
  • November 05, 2020
  • Las Vegas, NV

Poor quality control. Builder unfortunately cannot refute this because this is in the eyes of the beholder. Compared to other builders I cannot say, but coming from an industry where QC is extremely important Shea does not measure up. That is to say, my neighbor may very well think the workmanship is wonderful. I do not. Issues that I have had to call to attention of builder reps were easily fixed but why did they have to be pointed and then easily fixed? One SHEA person assigned to quality control could do a quality walk through minimizing buyer complaints and the buyers failure to ...

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Responsiveness to Issues

  • Teresa J.
  • Verified HomeBuyer
  • November 05, 2020
  • Las Vegas, NV

I am raving about the whole Shea experience. Theresa is fantastic and responds immediately to issues. I highly suggest buying a Shea home as the customer service over all is awesome. If I didn't have a great job, this would be a company I would consider working with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5