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Shea Homes Reviews in Charlotte, NC

What Charlotte Homeowners Have to Say About Shea Homes.

Read all 108 verified reviews from homeowners that built a new home with Shea Homes in the Charlotte area. Charlotte homeowners have rated Shea Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Shea Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Shea Homes

has 4.1 out of 5 stars in Charlotte Area

108 Reviews in Charlotte Area

Ratings by Category

Overall 4.1

Quality 4

Trustworthiness 4.1

Responsiveness 4

Shea Homes in Charlotte Area

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Customer Reviews

Shea Homes - Trilogy - Good quality and good responsiveness

  • Rosemary D.
  • Verified HomeBuyer
  • February 16, 2021
  • Denver, NC

Good quality and good responsiveness

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Closed on time

  • Bill C.
  • Verified HomeBuyer
  • February 04, 2021
  • Denver, NC

There is a lot of modular design in the frame of the house so the walls are straight and true. The result is better fitting doors and windows and tighter house. Quality of the finishing details was excellent.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Shea Homes - Trilogy - Everyone was very courteous and respectful.

  • Jerry R.
  • Verified HomeBuyer
  • December 15, 2020
  • Denver, NC

Everyone was very courteous and respectful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Shea Homes - Trilogy - Good, well constructed home.

  • Alan B.
  • Verified HomeBuyer
  • December 08, 2020
  • Denver, NC

Good, well constructed home. Great facilities (fitness center, boating, tennis etc. Lot's of stuff to do.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Inferior appliances and cabinets badly hung and poorly finished!

  • Adrienne C.
  • Verified HomeBuyer
  • November 05, 2020
  • Denver, NC

I fear that my home will not not age well and there will be multiple problems with exterior wood rot Because paint is already pealing! I understand that this is a construction sight but the between the mud and trucks Blocking roads it’s hard to like what I see! And I am Still concerned about the silt that is taking over the dry creek bed behind house!

Shea Homes responded:
Thank you for sharing your feedback. Our customer service team will continue to be in touch with you. trilogy

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 1

Exceptional sales support from Sonja and build support from Connor

  • Thomas C.
  • Verified HomeBuyer
  • November 03, 2020
  • Denver, NC

Enjoy the community very much

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 3

Shea Homes - Trilogy - I had a great field manager who took care of issues promptly.

  • Joyce K.
  • Verified HomeBuyer
  • October 09, 2020
  • Denver, NC

I had a great field manager who took care of issues promptly.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 5

We are really happy here

  • Carrie P.
  • Verified HomeBuyer
  • September 15, 2020
  • Denver, NC

We can’t say enough about Karina and how much she helped us. That being said, I wish we had any time with the landscape folks. We didn’t. Sure, at the beginning they were there but it would have been nice to have more discussions with them along the way. We bought a 600$ maple tree for the backyard that comes with no guarantees. Lowe’s and Home Depot guarantees their plants for a year. Not happy about that. We are treating that tree better then our first born son. Shea homes has been very good to us and we are thankful for that. We are somewhat concerned about having another pool or club ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5