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Shea Homes Reviews
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What Homeowners Have to Say About Shea Homes.
Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 2018 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Fantastic from start to finish.
- Lon T.
- Verified HomeBuyer
- May 31, 2023
- Indio, CA
Very happy with the entire experience. Tarry in Sales helped us find the perfect lot and Debbie in the Design Center helped us select finishes that we love even more now that we have moved in. Our construction manager Ryan was awesome to work with from start to finish and kept us updated on progress weekly. Richard has been very helpful with our minor issues after moving in. We absolutely love our new house and our new neighbors. Its a great community to be a part of.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
3roots Asana
- Dongwon S.
- Verified HomeBuyer
- May 24, 2023
- San Diego, CA
Great experience. Shea is a great builder with great staffs.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
I love my Trilogy home!
- Jennifer M.
- Verified HomeBuyer
- May 12, 2023
- Rio Verde, AZ
The Trilogy lifestyle and community is all I hoped it would be, and more. I am happy to be here!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great Home Buying Experience
- Anonymous
- Verified HomeBuyer
- May 10, 2023
- Marina, CA
Tired of getting out bid for a million dollar fixer upper here in California? Then consider the hassle free experience of purchasing a new build with Shea Homes!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
great build and great customer service.
- Anonymous
- Verified HomeBuyer
- May 09, 2023
- Tracy, CA
End to end seamless smooth experience with the buying process. The design and build of the house is awsome!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Happy couple with our Poodle
- Louis S.
- Verified HomeBuyer
- May 04, 2023
- Marina, CA
Very nice house in a great area
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Supportive from first interaction
- Jason D.
- Verified HomeBuyer
- May 02, 2023
- Littleton, CO
From the very first interaction at the sales office, to our first builder meeting, to the walk throughs and into our first month with the warranty team it has exceeded expectations. All functions work together vs feeling like we’ve been handed off and all genuinely seem to care about us, our family, our home and the build process.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Wonderful Experience
- Ingram W.
- Verified HomeBuyer
- April 21, 2023
- Humble, TX
Tracy was wonderful and very knowledgeable and just as concerned about items in our home that requires repair. We are grateful to have her in our community.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
SHEA EXCELS
- Barbara S.
- Verified HomeBuyer
- April 19, 2023
- Rio Verde, AZ
MY SALESPERSON, CONSTRUCTION MANAGER AND WARRANTIES MANAGER ARE TOP NOTCHED, EXPERIENCED, PROFESSIONALS WITH WHOM I ENJOYED WORKING VERY MUCH. I got very, very lucky having Matt, Eric R. and Lala assigned to my lot. Each one responded to my questions and concerns quickly and thoroughly. Shea's quality control processes are awesome.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea home is value for money
- Pritika G.
- Verified HomeBuyer
- April 12, 2023
- Conroe, TX
It was a great experience buying and living in a Shea home. We got to choose so many upgrades which helped in personalising our home to our taste and need.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Good experience
- Gail B.
- Verified HomeBuyer
- April 11, 2023
- Brentwood, CA
Good experience and great people to work with.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Thank you
- Rosalvo A.
- Verified HomeBuyer
- April 06, 2023
- Avondale, AZ
The team were professinal.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Linda and Paula are so amazing made the process was a breeze
- Carlos A.
- Verified HomeBuyer
- April 04, 2023
- San Tan Valley, AZ
The Shea team is the best in the industry
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Encanterra....a great experience
- Michele S.
- Verified HomeBuyer
- March 30, 2023
- San Tan Valley, AZ
The sales representative was transparent, knowledgeable and most professional. From the beginning of the process to the end, the experience was indeed a pleasure.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
fantastic value and service from Shea
- John U.
- Verified HomeBuyer
- March 29, 2023
- Tolleson, AZ
5 star review for Shea
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Easy process
- Lesli R.
- Verified HomeBuyer
- March 28, 2023
- Tolleson, AZ
The process from start to finish was smooth I LOVE our new home !
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Antonio has been awesome
- Nelson T.
- Verified HomeBuyer
- March 14, 2023
- Ontario, CA
Antonio has been phenomenal
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great service!
- Hoan N.
- Verified HomeBuyer
- March 07, 2023
- Manvel, TX
It was a smooth process, I was happy with the overall experience!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes and Trilogy Valor is the best!!!
- BreAnn C.
- Verified HomeBuyer
- March 02, 2023
- Kuna, ID
Let me start by saying that this is the third new construction home I have purchased from a National homebuilder. I can tell you that there were things that went wrong along the way, but buying from a family owned private homebuilder makes all the difference in the world. The people are trustworthy, the company cares and they make things right if things go wrong. That and the neighbors and the friendships in this community are unlike anything you are going to find anywhere else. I would live in a tent to be around these people. I bet everyone would still bring wine over and offer to help ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellence
- Jacqueline N.
- Verified HomeBuyer
- March 02, 2023
- Littleton, CO
It all started the day we step into the office to view the models. That day we found our dream home. The ladies in the office are experts and enjoy helping the customer’s. LeAnne, Ramona and Donna go the extra mile to assist, and answer all the questions Once the build process started we were blessed to get Peter as out field manager Peter is excellent and provides exceptional customer service. Currently we are under the warranty process working with Athea She provides superb assistance. When we started our build process, all we heard from others people that previously build home was ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Inclusion
- Carolyn K.
- Verified HomeBuyer
- March 02, 2023
- Bonney Lake, WA
Shea did a good job of including me in the building process from the very beginning. They kept me informed about each step and encouraged me to stop by and see what was happening so they could explain why they were doing what they were. They were an open book. I didn't have to hound them for information. If I had questions they were quick to answer them. The team I worked with was fantastic. I can't say enough good things about the people involved in the building of my home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
I am very satisfied for service
- Han L.
- Verified HomeBuyer
- March 01, 2023
- Katy, TX
I am very satisfied for service
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Is Amazing
- Anita L.
- Verified HomeBuyer
- February 27, 2023
- Bonney Lake, WA
I have purchased homes before and had huge punch lists. Didn't have hardly any thing to fix. The quality, attention to detail, the finishing touches were all amazing. Working with every one was just as amazing. My real estate agent, Misti, I would not have gotten the house without her. The builder supervisor, David Burns, was equally outstanding. Kept me up to date on the process and every time I needed him, or had a question, he was there. Sometimes immediately. I LOVE LOVE LOVE my new home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Trilogy at Wickenburg Ranch
- Paula D.
- Verified HomeBuyer
- February 23, 2023
- Wickenburg, AZ
Unfortunately it took 19 months for home to be completed for a variety of reasons some avoidable and some unavoidable delays. The field personnel at Shea are customer focused, knowledgeable , and competent. Sales staff not so great. Completed home is actually very high quality.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Good experience
- Scott R.
- Verified HomeBuyer
- February 23, 2023
- Marina, CA
We have had a very good experience so far with our new Shea Home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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