Skip main navigation

Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 906 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

906 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.2

Responsiveness 4.1

Customer Reviews

Shea Homes - Great home building and buying experience

  • Kristin P.
  • Verified HomeBuyer
  • November 02, 2021
  • Castle Rock, CO

Great home building and buying experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing People, Amazing Quality, Fantastic Designs

  • Anonymous
  • Verified HomeBuyer
  • October 29, 2021
  • Scottsdale, AZ

Was absolutely the best. Shea's people were always interested in us first and became friends. The construction quality was beyond our wildest expectations. And the design and architecture help make it feel more like a home than just another house.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality home!!

  • Marrisa M.
  • Verified HomeBuyer
  • October 27, 2021
  • Castle Rock, CO

We loved working with Shea and could tell we were getting a superior product. The home and neighborhood have lived up to our expectations and we couldn’t be happier. I tell myself everyday how lucky we were to find this home in this community.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience! It was fun and rewarding.

  • Sophoan P.
  • Verified HomeBuyer
  • October 26, 2021
  • Tracy, CA

I liked how easy the process was and fast too.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Everyone is so great to work with.

  • Kristine T.
  • Verified HomeBuyer
  • October 26, 2021
  • Parker, CO

Everyone is so great to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sales Staff

  • Kathy N.
  • Verified HomeBuyer
  • October 26, 2021
  • Camarillo, CA

Was very professional and helpful during the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quick responses and attention to detail

  • Shannon W.
  • Verified HomeBuyer
  • October 26, 2021
  • Littleton, CO

Building a new home has a lot of layers involved! There are processes and people put in place with Shea to help every step of the way. They are very responsive, patient, and knowledgeable. I am so in love with our new home and couldn't have done it without the Shea team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - The sales team had been very helpful every step of the way.

  • Jeremy Q.
  • Verified HomeBuyer
  • October 26, 2021
  • Placentia, CA

The sales team had been very helpful every step of the way. Constant communication and always had the answers or knew where to get them quickly!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Extremely pleased

  • Himadri D.
  • Verified HomeBuyer
  • October 26, 2021
  • Tracy, CA

This was our first home in California and starting from day 1, our experience was extremely positive. From home lottery, then paper work, design studio and till hand over, each activities were professionally orchestrated well. Same experience for mortgage part as well. Lastly when we got our home and enjoying it every day, even the after sale service is of an extremely high standard. I would definitely recommend.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The People and Processes

  • Cheryl G.
  • Verified HomeBuyer
  • October 26, 2021
  • Avondale, AZ

From day one, every person was professional and helpful. They listen and got answers to all of my questions. We purchased from out-of-state and received whatever we needed. Communication was excellent. The house is amazing! Any issues are addressed and ours have been minor. I highly recommend working with Shea Homes!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The builder is good

  • Mandar G.
  • Verified HomeBuyer
  • September 07, 2021
  • Fremont, CA

I think overall builder is good

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Outstanding customer service from the frontline officers to the

  • Lerina U.
  • Verified HomeBuyer
  • September 01, 2021
  • Avondale, AZ

Outstanding customer service from the frontline officers to the builder managers and last but not least customer service support. Always on top of every concern that we had, explaining the process and options that may meet our needs. Very friendly and attentive in all aspects of our home purchasing process. Will definitely recommend Acclaim at Alamar staff for outstanding experience to friends and families...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Everyone from sales to construction were great to work with!

  • Matthew S.
  • Verified HomeBuyer
  • August 31, 2021
  • Mesa, AZ

Everyone from sales to construction were great to work with! Great experience all the way around. Our superintendent Zach was awesome.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - House looks great.

  • Anonymous
  • Verified HomeBuyer
  • August 31, 2021
  • Tracy, CA

House looks great. And they are responsive

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality of stuffs are great when compared to competitors.

  • Deepesh P.
  • Verified HomeBuyer
  • August 27, 2021
  • Tracy, CA

It was great to work with Shea and for a first time buyer, was getting majority of the support. Kyle was great and able to address all my questions n concerns. Happy to recommend Shea to my friends n I have already did that.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

So many favorites with Shea

  • Sabrina C.
  • Verified HomeBuyer
  • August 24, 2021
  • Rosharon, TX

I love the hardwood floors, ceramic tile in wet areas, high ceilings, awesome view from backyard and magnificent granite oversized kitchen countertop. And lastly but most importantly how the Shea team is so professional and Reachable ⭐️⭐️⭐️

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great product, energy efficient, great layout

  • Matt W.
  • Verified HomeBuyer
  • August 24, 2021
  • Littleton, CO

Shea has this nailed down. The communication was on point, the way the company is structured lends itself to an overall positive buying experience and a great final product. This is my 4th Shea home and they have all been great homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Overall good…Octavio responsiveness to issues is the best!

  • Venkata M.
  • Verified HomeBuyer
  • August 03, 2021
  • Tracy, CA

Overall good…Octavio responsiveness to issues is the best!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Home Buying process is smooth and transperent.

  • Raviteja G.
  • Verified HomeBuyer
  • August 03, 2021
  • Tracy, CA

Home Buying process is smooth and transperent. Thanks Shea homes team for helping me through out the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - The process with Shea homes has been excellent.

  • Willie H.
  • Verified HomeBuyer
  • July 31, 2021
  • Manvel, TX

The process with Shea homes has been excellent. The loan department made sure that our loan was processed smoothly and professionally. During the construction, they kept us informed with numerous phone calls to update us on the status of the home. After the move-in, they consistently communicated with us. We moved in during the early phase of the construction. It turned out to be a good investment and the subdivision layout is extremely nice. We have been incredibly pleased doing business with Shea homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Chad has been fantastic with follow up and Tracy the same with

  • Denise B.
  • Verified HomeBuyer
  • July 29, 2021
  • Paradise Valley, AZ

Chad has been fantastic with follow up and Tracy the same with issues after I moved in!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Shea builders were very prompt in delivering home on time without

  • Vamsee G.
  • Verified HomeBuyer
  • July 28, 2021
  • Tracy, CA

Shea builders were very prompt in delivering home on time without compromising on quality. They are very punctual in meeting all deadlines, helpful in answering all questions, even after move-in. I highly recommend Shea builders for their quality and professional services.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent quality in construction materials

  • Satish K.
  • Verified HomeBuyer
  • July 27, 2021
  • Tracy, CA

Overall construction and design is excellent, didn't had any issues with the building quality

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea is always great!

  • Anonymous
  • Verified HomeBuyer
  • July 22, 2021
  • Queen Creek, AZ

This is our second Shea home. We have built custom homes for ourselves in the past, but nothing beats the quality and workmanship of a Shea home. I also really appreciate how fast all the superintendents have responded to questions and concerns. They were simply great! Shea is the best!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - We moved in about 2 months ago .

  • Vicky W.
  • Verified HomeBuyer
  • July 21, 2021
  • Tracy, CA

We moved in about 2 months ago . The home is up to date with the latest smart products. Couldn’t be happier with that. A big thanks to Octavio the customer service representative and his team. The follow up care is outstanding. He is very responsive to repair request.. Experience with design center was great, sales staff are very friendly. Would highly recommend using Shea Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5