Skip main navigation

Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 906 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

906 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.2

Responsiveness 4.1

Customer Reviews

Organized

  • Nancy S.
  • Verified HomeBuyer
  • July 20, 2021
  • Tracy, CA

Knew what to expect, everything went smoothly, follow through was excellent, really nice and knowledgeable people!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful home

  • Anonymous
  • Verified HomeBuyer
  • July 20, 2021
  • Tracy, CA

I like this house very much. Although it's not very big, it has complete functions Overall design of automatic energy system control system and good after-sales service I really like the service of shea home. It's very professional and patient I am very satisfied with my new home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Shea delivered us a great well built home.

  • Erin R.
  • Verified HomeBuyer
  • July 20, 2021
  • Aurora, CO

Shea delivered us a great well built home. We couldn’t be happier. Everyone we worked with was excellent.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea homes is your best choice

  • Tao M.
  • Verified HomeBuyer
  • July 20, 2021
  • Irvine, CA

Hanna and Wendy are enthusiastic, responsible and good at communication,It makes me happy throughout the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - The open communication with all the team members made it easy

  • Shauntay F.
  • Verified HomeBuyer
  • July 14, 2021
  • Queen Creek, AZ

The open communication with all the team members made it easy for us to have our questions answered. They anticipated our concerns and made sure our needs were met. Everyone was professional and compassionate which was especially helpful during Covid. Thanks Shea

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great customer service and great quality of home

  • Violette H.
  • Verified HomeBuyer
  • July 13, 2021
  • Tracy, CA

Not our first time purchasing a brand new house from a builder, we noticed the quality of service and building from the minute we walked into the sales office and saw the model home. We were very lucky to purchase one of those model homes :) great experience from the first step to the last.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer service very friendly

  • Phillip L.
  • Verified HomeBuyer
  • July 13, 2021
  • Spring, TX

I want to say that getting a shea home was the best thing when it comes to getting a new home. From the beginning to the end I can not say enough how much I love my home and the service that shea home provides. This is my first home and I have to say this is the home to have for the rest of your life. The builders and the customer service goes far and beyond with you to make sure that you satisfied of what you are getting in a home. Thank you shea home for finding my dream house.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Thank u for giving me Beautiful Home

  • Ashish P.
  • Verified HomeBuyer
  • July 13, 2021
  • Livermore, CA

Thank u for giving me Beautiful Home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Shea made the entire process informative, friendly, and fun!

  • Casey K.
  • Verified HomeBuyer
  • June 01, 2021
  • Castle Rock, CO

Shea made the entire process informative, friendly, and fun! We enjoyed every step of the process. Highly recommend!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Good quality and updates throughout the process.

  • Abraham F.
  • Verified HomeBuyer
  • June 01, 2021
  • Queen Creek, AZ

Good quality and updates throughout the process. Would buy with Shea again!!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Service

  • Javier F.
  • Verified HomeBuyer
  • May 26, 2021
  • Humble, TX

Great service, offer great options for any type of issues during qualification of loan

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great customer service

  • Anonymous
  • Verified HomeBuyer
  • May 25, 2021
  • Irvine, CA

This is my second time with Shea and again, the whole process was a great experience as before. Their house is really in great quality and the customer service is so good. Our dedicated customer service rep is very helpful and responsive. Overall, a trustworthy builder.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall Great Home Buying Experience, Highly Recommend

  • Andrew B.
  • Verified HomeBuyer
  • May 25, 2021
  • Littleton, CO

This is our second new build and the experience with Shea was much better than our last experience. The Shea team was very responsive throughout the process and went above and beyond. Now that we are in our new home they continue to quickly address any warranty items. Their homes are high quality and and up-to-date with the latest technology and smart products.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - These homes are beautiful homes

  • Jessica M.
  • Verified HomeBuyer
  • May 17, 2021
  • Littleton, CO

These homes are beautiful homes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was a very easy, seamless process

  • Lee E.
  • Verified HomeBuyer
  • May 13, 2021
  • Queen Creek, AZ

I could not have asked for a more smooth and better experience from start to finish. I kept waiting for something to go wrong, but nothing ever did! I would highly recommend Shea Homes to anyone.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - The builder did everything they said they were going to do and

  • Joseph N.
  • Verified HomeBuyer
  • May 12, 2021
  • Huntington Beach, CA

The builder did everything they said they were going to do and were a pleasure to work with throughout the project.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quick response to any issues

  • Rohit A.
  • Verified HomeBuyer
  • May 06, 2021
  • Brentwood, CA

I’ve lived in four new builder homes and Shea’s quality and experience has been the best! The construction, customer care and finance team have been very professional! We owe a special thanks to Tracy for her support through the tough pandemic period!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Has been a fantastic experience with every part of Shea we have

  • Michael O.
  • Verified HomeBuyer
  • May 05, 2021
  • Castle Rock, CO

Has been a fantastic experience with every part of Shea we have worked with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Great experience from beginning to end!

  • Jeffrey R.
  • Verified HomeBuyer
  • May 04, 2021
  • Queen Creek, AZ

Great experience from beginning to end!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality home and quality stafff

  • Camille R.
  • Verified HomeBuyer
  • April 27, 2021
  • Castle Rock, CO

I love my new home, and working with the Shea team was a great experience! They kept me informed during the building process while keeping on schedule with the date of completion. Any questions or issues have been promptly resolved, great experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Communication

  • Srinivas M.
  • Verified HomeBuyer
  • April 27, 2021
  • Tracy, CA

Trusted , very friendly and helpful

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everyone was a pleasure to deal with

  • Ernie L.
  • Verified HomeBuyer
  • April 20, 2021
  • Queen Creek, AZ

Great house ! Love the design and quality.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

best home builder

  • Robert L.
  • Verified HomeBuyer
  • April 15, 2021
  • Davis, CA

Great quality and best design for the house. Satisfied with Shea homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Service has been great from sales to service!

  • Ravinder S.
  • Verified HomeBuyer
  • April 15, 2021
  • Yorba Linda, CA

Service has been great from sales to service!!! Really appreciate all the attention!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - We have ha d a great experience with the builder

  • John H.
  • Verified HomeBuyer
  • April 15, 2021
  • Queen Creek, AZ

We have ha d a great experience with the builder

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5