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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 895 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

895 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.2

Responsiveness 4.1

Customer Reviews

Everything about the experience and our home has been more than excellent!!!

  • Mary O.
  • Verified HomeBuyer
  • March 20, 2021
  • Spring, TX

From the day we walked into the sales office till even after we had closed and moved in....Shea homes has been the absolute best!!! The staff is over the top wonderful David and Josh are awesome!! And now, Tallifer...all are so helpful and prompt with responding to any issues. The quality of the home itself is outstanding!!! Would definitely recommend Shea Homes!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Our Field Manager

  • Scott L.
  • Verified HomeBuyer
  • March 17, 2021
  • Queen Creek, AZ

Jared Sully our field manager inherited us after a rather slow and lackluster start to the building process, our initial field manager wasn’t great. Too many mistakes and oversights. Jared was appointed to us a few months in by Scott Ray to handle the final build out. Jared was phenomenal! He got things on track and didn’t settle for mediocrity. He truly believes in doing things right and right on time. Hands down, Jared Sully is the reason for our trust in Shea Homes. He is truly an asset to Shea Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - This process has been really easy for us.

  • Dianne M.
  • Verified HomeBuyer
  • March 17, 2021
  • Manvel, TX

This process has been really easy for us. Shea was really great about correcting some minor issues we had after closing. I would recommend Shea Homes to anyone

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Staff are very efficient, and helpful especially June Jeung who

  • Shiely S.
  • Verified HomeBuyer
  • March 16, 2021
  • Tracy, CA

Staff are very efficient, and helpful especially June Jeung who help and guide me through the loan process. Kudos to all staff of Shea Langston- Karen, Maria, Derek, Octavio!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - My home buying experience with Shea was great.

  • Pamela D.
  • Verified HomeBuyer
  • March 12, 2021
  • Livermore, CA

My home buying experience with Shea was great.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Satisfied overall

  • Yuan L.
  • Verified HomeBuyer
  • March 09, 2021
  • Gilbert, AZ

Overall we are satisfied with the new home despite some minor issues, which were addressed during one month follow up. They are quite responsive to issues and repair requests.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sales service by Kim

  • Mario D.
  • Verified HomeBuyer
  • March 02, 2021
  • Katy, TX

The service that was provided when choosing our home was great

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - I was really impressed and grateful throughout the whole experience

  • Shaila R.
  • Verified HomeBuyer
  • March 02, 2021
  • Tracy, CA

I was really impressed and grateful throughout the whole experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great sales staff and great follow up

  • Ronald C.
  • Verified HomeBuyer
  • February 25, 2021
  • Carlsbad, CA

The homes are built with quality. The sales staff were great. The follow up care is outstanding.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Nice experience working with the Shea team.

  • Del G.
  • Verified HomeBuyer
  • February 24, 2021
  • Queen Creek, AZ

Nice experience working with the Shea team. Very responsive to address any issue I had quickly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Excellent home buying experience.

  • Vaibhav V.
  • Verified HomeBuyer
  • February 23, 2021
  • Fremont, CA

Excellent home buying experience. Sales persons are fantastic

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - It was very good and fair.

  • Moemen M.
  • Verified HomeBuyer
  • February 23, 2021
  • Irvine, CA

It was very good and fair. They treated us kindly and gave us great service.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Awesome experience working with Shea representatives all the

  • Nandagopal M.
  • Verified HomeBuyer
  • February 18, 2021
  • Peoria, AZ

Awesome experience working with Shea representatives all the way from Sales, Supers, technicians and Reps. Very prompt and responsive.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Very impressed with my home.

  • Camille S.
  • Verified HomeBuyer
  • February 16, 2021
  • Littleton, CO

Very impressed with my home. I love the floorplan and location so much. We've had some issues after closing and the warranty process has been great. All the different trades who have come to my home have been punctual, prompt, and professional. I'm extremely happy.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - All Shea Homes reps I was in contact with throughout the process

  • Michelle R.
  • Verified HomeBuyer
  • February 16, 2021
  • Chula Vista, CA

All Shea Homes reps I was in contact with throughout the process were awesome and nothing short of helpful. Josephine was excellent during the purchase. Javier and Angel were great during the 1 month check. We love our new home!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - So far, so good.

  • Claudia W.
  • Verified HomeBuyer
  • February 16, 2021
  • Peoria, AZ

So far, so good. Good customer service rep.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Great experience, delivered as per timelines with no delays.

  • Bilal K.
  • Verified HomeBuyer
  • February 16, 2021
  • Tracy, CA

Great experience, delivered as per timelines with no delays. Love the build quality couldnt be happier with the value for money

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - I had a wonderful experience from start to finish.

  • Stacey S.
  • Verified HomeBuyer
  • February 10, 2021
  • Highlands Ranch, CO

I had a wonderful experience from start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Full support from everyone at SheaHomes

  • Praveen P.
  • Verified HomeBuyer
  • February 09, 2021
  • Phoenix, AZ

My home buying experience with SheaHomes was great. Eric and Marci made sure that I am comfortable at each step. There was no aggressive selling or any kind of rush. Both Eric and Marci are very prompt in their communication. Eric has a wealth of experience working with SheaHomes and Marci is very thorough in all the paperwork. The closing experience was good too and after moving in, their customer service continues with the great experience we have had till now. The build quality is excellent and there are no complaints at all. I recommend buying home with SheaHomes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Great builder with great upgrades already included

  • Jeffrey W.
  • Verified HomeBuyer
  • January 12, 2021
  • Commerce City, CO

Great builder with great upgrades already included

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer Service

  • Shari C.
  • Verified HomeBuyer
  • January 12, 2021
  • Encinitas, CA

Buying a new home is always a very involved process and The Shea staff has been very communicative and serving and have followed through thoroughly and professionally on any challenge that presented itself... with a great attitude. We felt very “taken care of” throughout the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Quality,!

  • Tonjah W.
  • Verified HomeBuyer
  • January 12, 2021
  • Peoria, AZ

From the moment I inquired about buying a Shea Home, the experience was amazing. Everyone was great to work with and very understanding. They we're knowledgeable and answered all my questions. I really like what Shea offered over some of the other builders. Some of their options that other builders charge for were standard features for Shea. I really enjoyed working with the community rep, some of the design center reps, and the project manager. The excitement of having a new home built is so much fun and not having any issues made it that much more enjoyable. Any issues or concerns that were ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Knowledgeable staff

  • John R.
  • Verified HomeBuyer
  • January 12, 2021
  • Missouri City, TX

Great service from salesperson and construction manager. Experience with design center was great!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - So far, so good.

  • Seth L.
  • Verified HomeBuyer
  • January 12, 2021
  • Castle Rock, CO

So far, so good...Glenn is great to work with regarding repairs as he is very responsive and communicates well. We have only been in two months but very pleased so far.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Had a great experience thru the whole process

  • Anonymous
  • Verified HomeBuyer
  • January 05, 2021
  • Gilbert, AZ

Had a great experience thru the whole process

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5