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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 895 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

895 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.2

Responsiveness 4.1

Customer Reviews

Amazing Customer Service

  • Kathleen K.
  • Verified HomeBuyer
  • November 03, 2020
  • Littleton, CO

We had a great experience with all Shea Homes employees. They were quick with communication, respectful, and always willing to answer our questions. We love our new home and are very happy with the quality of it!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We really were treated like family

  • Marni P.
  • Verified HomeBuyer
  • November 03, 2020
  • Commerce City, CO

From day one the experience with Dave and Missy was amazing. We were kept in the loop with step by step house progress the entire time . They held their end of the bargain with how long the build would take. There was no surprises. The price was well known and no hidden fees along the way. The house is so well built with 2x6s. Virtual design studio was thorough and professional. The walkthrough was so easy and meticulous. No stones left unturned and we were told “we want it to be perfect for you” Willy was amazing and so knowledgeable and friendly. Our experience was second to none and really ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - All workers were easy to work with

  • Robert M.
  • Verified HomeBuyer
  • October 07, 2020
  • Queen Creek, AZ

All workers were easy to work with

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome customer service.

  • Dale A.
  • Verified HomeBuyer
  • September 30, 2020
  • Peoria, AZ

Excellent customer service. It felt like we were buying a house from long time friends. I wouldn't hesitate to ever buy from Shea again.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent quality, beautifully designed, Amazing People

  • Jane N.
  • Verified HomeBuyer
  • September 29, 2020
  • Carlsbad, CA

Shea has quality construction and everything is beautifully designed. Plus They have amazing people that will take good care of you both before and after the sale. Top notch service!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everyone at Shea Homes went the extra mile!!

  • Wayne Z.
  • Verified HomeBuyer
  • September 29, 2020
  • Queen Creek, AZ

The Shea team are truly the best around. This was our first new home in 25 years and we were in excellant hands from day one. There were so many questions ,considerations,some changes. The people really care about their clients. We are so happy to know a truly professional organization!! Thank you again Shea Homes!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Outstanding experience working with Shea Homes

  • Erlan M.
  • Verified HomeBuyer
  • September 26, 2020
  • Chula Vista, CA

All around outstanding customer service and experience buying a home with Shea Homes. As a first time home buyer, our sales representative made the whole process a smooth and pleasant experience! Would definitely purchase again with Shea Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Stunning Homes!

  • Joanne L.
  • Verified HomeBuyer
  • September 17, 2020
  • Encinitas, CA

Customer service is excellent. Attention to detail is thorough and highly professional. Design and technology are impeccable, modern and beautiful!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best builder on the market

  • Tim P.
  • Verified HomeBuyer
  • September 08, 2020
  • Spring, TX

I did my research and looked at many home builders. This by far is the best and most affordable new homes you can buy. The process was easy and the people are amazing.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

James & Debbie

  • Thomas M. C.
  • Verified HomeBuyer
  • November 01, 2024
  • Manvel, TX

Enjoyed working with James and Debby and our experience in buying from Shea Homes was very very good.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Quality, Care, & Patience

  • MARIBEL M.
  • Verified HomeBuyer
  • October 03, 2024
  • Katy, TX

Randy was very detailed and thorough when walking us through the property and always displayed patience with our many questions. He shared some great tips for new homeowners on caring for our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Good Experience

  • Richard O.
  • Verified HomeBuyer
  • July 05, 2024
  • Littleton, CO

We have experience with Shea and know they are a quality builder, that is why we came here. We're had some minor issues, that are being taken care of. Like the window sills paint comes off easily when the shades are left down, then you pull them up, and all the paint comes off, laving you with bare wood showing. That shows the wood isn't absorbing the paint, so it wasn't primed or something else. Also, the lack of privacy for the homes being so tightly packed, we knew about but once you live it, its quite annoying, even though we have nice neighbors. I can actually here their knives and ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience!!!

  • Guillermo A.
  • Verified HomeBuyer
  • July 05, 2024
  • Queen Creek, AZ

The Shes home’s team has been phenomenal! We have been very pleased with every step of the process!!!!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

As close to custom as possible

  • Neil N.
  • Verified HomeBuyer
  • June 01, 2024
  • Manvel, TX

As close to a custom home as possible without paying custom prices. Josh, the sales rep was refreshingly honest, and they worked with us throughout to help us get the deal done. Jeremi, our connection super was very helpful in all aspects of the process. Highly recommended!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic overall experience

  • Rob R.
  • Verified HomeBuyer
  • April 03, 2024
  • Parker, CO

Shea builds a great home with attention to detail throughout and friendly, helpful employees helping every step of the way. The punch list post-sale was small and quickly attended to. We could not be happier.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Condo feels like a single family home

  • Aarti R.
  • Verified HomeBuyer
  • December 28, 2023
  • San Diego, CA

Remarkable construction quality. My condo has appreciative privacy and the space has been very well designed providing plenty of storage. The ventilation is awesome with lots of sunlight and efficient dual panel windows.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

All Star Team

  • Bryce M.
  • Verified HomeBuyer
  • December 13, 2023
  • Phoenix, AZ

Our sales people Kris and Mike were so inviting and knowledgeable about the product while our super’s Jason and Joe were incredibly responsive and willing to accommodate our concerns. House is a 10/10 and somewhere we can see ourselves for the rest of our lives. So happy.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Best Team

  • Linda F.
  • Verified HomeBuyer
  • October 17, 2023
  • Phoenix, AZ

From the Sales Rep to the Warranty Supervisor, the communication throughout the process was amazing. They truly made our house feel like our home from day one.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Grand

  • Anonymous
  • Verified HomeBuyer
  • October 04, 2023
  • Castle Rock, CO

You will like your experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

We are pleased to get our new home with Shea

  • Abhishek G.
  • Verified HomeBuyer
  • October 03, 2023
  • San Diego, CA

Quality construction with the regular updates about the construction process.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Happy customer

  • Calvin W.
  • Verified HomeBuyer
  • September 26, 2023
  • San Diego, CA

Despite the significant schedule delay, I'm fairly happy with the end result. Shea even offered compensation for the delay.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Smooth buying experience from Sheahomes

  • Pu L.
  • Verified HomeBuyer
  • August 03, 2023
  • Seaside, CA

Everyone we touched from Shea are so helpful and trustworthy. All minor issues could be fixed asap.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great home buying experience

  • Umesh N.
  • Verified HomeBuyer
  • July 20, 2023
  • Phoenix, AZ

Shea Homes built a beautiful home and we are very happy with overall appearance and design. There were minor things that needed to be fixed upon closing but they have or are in the process of being addressed. Everyone has been very friendly throughout the whole process.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

FELIX/NERY

  • Felix U.
  • Verified HomeBuyer
  • July 18, 2023
  • Littleton, CO

What we liked the most is the aera, super quiet and all very quiet, the mountains, the view is relaxing, perfect for us who like tranquility, neighbors very friendly and quiet, the green area to walk super, the Lake that is very relaxing, they have club house with pool and recreation area for families reunite, and the beautiful house, the style will open and spacious many windows that enters perfect light everything, a lot rooms they are perfect for The only thing was the price a little high, but the area is worth it and it is possible because everything has risen but if we also pay more ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Super Easy

  • Amber B.
  • Verified HomeBuyer
  • July 13, 2023
  • Littleton, CO

The overall experience was very easy and great. I am a little disappointed in the lot sizes that were available in the collection. But again overall very pleased

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5