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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 958 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

958 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.2

Responsiveness 4.1

Customer Reviews

Modern excellences

  • Chelsea W.
  • Verified HomeBuyer
  • November 04, 2020
  • Queen Creek, AZ

Shea has gone over the top to make their homes modern and great quality. Though we bought a spec home it had everything we could have dreamed, and the buying process was extremely smooth.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing Customer Service

  • Kathleen K.
  • Verified HomeBuyer
  • November 03, 2020
  • Littleton, CO

We had a great experience with all Shea Homes employees. They were quick with communication, respectful, and always willing to answer our questions. We love our new home and are very happy with the quality of it!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We really were treated like family

  • Marni P.
  • Verified HomeBuyer
  • November 03, 2020
  • Commerce City, CO

From day one the experience with Dave and Missy was amazing. We were kept in the loop with step by step house progress the entire time . They held their end of the bargain with how long the build would take. There was no surprises. The price was well known and no hidden fees along the way. The house is so well built with 2x6s. Virtual design studio was thorough and professional. The walkthrough was so easy and meticulous. No stones left unturned and we were told “we want it to be perfect for you” Willy was amazing and so knowledgeable and friendly. Our experience was second to none and really ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - All workers were easy to work with

  • Robert M.
  • Verified HomeBuyer
  • October 07, 2020
  • Queen Creek, AZ

All workers were easy to work with

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome customer service.

  • Dale A.
  • Verified HomeBuyer
  • September 30, 2020
  • Peoria, AZ

Excellent customer service. It felt like we were buying a house from long time friends. I wouldn't hesitate to ever buy from Shea again.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent quality, beautifully designed, Amazing People

  • Jane N.
  • Verified HomeBuyer
  • September 29, 2020
  • Carlsbad, CA

Shea has quality construction and everything is beautifully designed. Plus They have amazing people that will take good care of you both before and after the sale. Top notch service!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everyone at Shea Homes went the extra mile!!

  • Wayne Z.
  • Verified HomeBuyer
  • September 29, 2020
  • Queen Creek, AZ

The Shea team are truly the best around. This was our first new home in 25 years and we were in excellant hands from day one. There were so many questions ,considerations,some changes. The people really care about their clients. We are so happy to know a truly professional organization!! Thank you again Shea Homes!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Stunning Homes!

  • Joanne L.
  • Verified HomeBuyer
  • September 17, 2020
  • Encinitas, CA

Customer service is excellent. Attention to detail is thorough and highly professional. Design and technology are impeccable, modern and beautiful!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best builder on the market

  • Tim P.
  • Verified HomeBuyer
  • September 08, 2020
  • Spring, TX

I did my research and looked at many home builders. This by far is the best and most affordable new homes you can buy. The process was easy and the people are amazing.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sales rep is very professional and nice.

  • Eddie C.
  • Verified HomeBuyer
  • April 21, 2025
  • Ladera Ranch, CA

The house quality is very good. But the price is too high.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Shea Team is great ... thank you for giving us our dream home.

  • Carlos C.
  • Verified HomeBuyer
  • March 04, 2025
  • Chula Vista, CA

Loved working with Josephine and Alex in the sales office. Same with Angel with the construction team. And Gabriel on the Home Warranty team. Everyone has been great. Friendly, honest and empower the homeowner with information and knowledge. This is my third home purchase and definitely the best experience 100%. Would highly recommend Shea Homes to anybody looking for a home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

New home

  • Beckie H.
  • Verified HomeBuyer
  • February 26, 2025
  • Parker, CO

I love my new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Shea homes offers the best experience!

  • Karla N.
  • Verified HomeBuyer
  • January 30, 2025
  • Encinitas, CA

This is are second home with Shea and their quality hasn’t changed. They offer great quality but to me, the best part, is the quality of service. I would always consider buying from them and recommending them to anyone I know.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good quality great people

  • Erik N.
  • Verified HomeBuyer
  • January 18, 2025
  • Chula Vista, CA

We really enjoyed working with Alex and Josephine from a sales perspective, they were great! Gabriel from a post sales quality control perspective was great too! The craftsmanship was good overall but had some areas where corners were cut.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Foxpoint Farms condo

  • Daniel C.
  • Verified HomeBuyer
  • January 16, 2025
  • Encinitas, CA

Customer service is supreme, caring, considerate, punctual, with amazing follow up! Sales team was very responsive and helpful!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Home buying experience has been smooth

  • Nackeeran N.
  • Verified HomeBuyer
  • January 09, 2025
  • Littleton, CO

The home buying process was very smooth

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Outstanding value for the price.

  • David K.
  • Verified HomeBuyer
  • December 15, 2024
  • San Tan Valley, AZ

From the start of the sale process to move in, the Shea employees made this new home buying experience the best we have ever had.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Lot 25 at Fox Point Farms

  • Carol H.
  • Verified HomeBuyer
  • December 07, 2024
  • Encinitas, CA

Every single person I interacted with in this purchase has been fabulous - intelligent, helpful and always available for whatever I requested. I have been extremely impressed with the entire purchasing process - some of your employees have become friends. You have an exceptional team.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience!

  • John T.
  • Verified HomeBuyer
  • December 07, 2024
  • Castle Rock, CO

we’ve had a great experience with Shea and their team. We love our house and they’ve been extra responsive if we’ve had a problem. We bought an inventory home that just fell through, so it was a very fast process. Very happy so far.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Loving my new Shea home!

  • Christine A.
  • Verified HomeBuyer
  • December 02, 2024
  • Ontario, CA

The sales team was extremely knowledgeable and helpful, it was a delight to work with them. (Jim, Jackie & Mei) They went beyond to answer any of my questions and/or concerns. I've been a homeowner for most of my adult life, and this was my first 'new build'. I love my new home! The quality, the design...everything!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great overall

  • Carlos H.
  • Verified HomeBuyer
  • November 15, 2024
  • Tomball, TX

Great service overall, communication and responsiveness

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

James & Debbie

  • Thomas M. C.
  • Verified HomeBuyer
  • November 01, 2024
  • Manvel, TX

Enjoyed working with James and Debby and our experience in buying from Shea Homes was very very good.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Quality, Care, & Patience

  • MARIBEL M.
  • Verified HomeBuyer
  • October 03, 2024
  • Katy, TX

Randy was very detailed and thorough when walking us through the property and always displayed patience with our many questions. He shared some great tips for new homeowners on caring for our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Good Experience

  • Richard O.
  • Verified HomeBuyer
  • July 05, 2024
  • Littleton, CO

We have experience with Shea and know they are a quality builder, that is why we came here. We're had some minor issues, that are being taken care of. Like the window sills paint comes off easily when the shades are left down, then you pull them up, and all the paint comes off, laving you with bare wood showing. That shows the wood isn't absorbing the paint, so it wasn't primed or something else. Also, the lack of privacy for the homes being so tightly packed, we knew about but once you live it, its quite annoying, even though we have nice neighbors. I can actually here their knives and ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience!!!

  • Guillermo A.
  • Verified HomeBuyer
  • July 05, 2024
  • Queen Creek, AZ

The Shes home’s team has been phenomenal! We have been very pleased with every step of the process!!!!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5