Shea Homes Reviews

The buying process was very smooth and shea homes guided through each and every step. The home quality is top notch and I'm really happy with it. Having said that, I'm having an issue with my Garage opener is not connecting to the wifi which sometimes frustrates me. When talked to customer service of lift master garage opener company, they said motherboard in the garage opener is old and compatible with router. I would suggest Shea homes to install latest garage door openers

All in all, we've a had a pleasant experience building with Shea. Our construction manager Wes was great and took care of the majority of the issues on our final walkthrough. This left only a few things for warranty repair and Barb has been responsive to our needs. All the trades are friendly, professional, and respectful. I would build with Shea again if we had the opportunity in the future.

Everyone has been very responsive and helpful with any issues addressed

The sales staff, building foreman, and design center were all excellent to work with. I believe you get a good value for your money at this price point. There are two unresolved issues with the house that are unresolved and so far they have not fixed them under warranty. I’ve been told they will not cover these issues and have dug their heals in. I hope is we can come to an agreement on these two issues.

Shea was an extremely smooth building to buy from, the sales office was great, the title company and closing departments were top notch.

The experience is great! There are some minor issues, but the response is very fast.

A seamless and transparent experience starting from the initial tour to the final closing. A few minor issues at closeout were personally addressed. The workmanship & materials are of high quality and standards The sales team and the warranty team did a great job of making me feel confident even if its my first time home buying. They had the patience to answer countless questions and clarifications and made sure to address all of them. Shea has a star team at 3 Roots - Elizabeth, Sandy, Phil and Jimmie - they are simply awesome. I would highly recommend Shea homes, especially for first time home buyers. ... More

They are very responsable. Aways very receptive to fix any detail in the house. Easy to communicate with.

Everything went super smooth and quick.

Beautiful exterior design and plan layout suitable for work from home & family life style.

Shea homes are beautiful and well made.

Staff has been responsive and timely in fixing issues.

We had a fantastic experience purchasing our home through Shea Homes. The process from putting down a deposit to moving in is so streamlined and easy to understand. The Shea Homes team members are very professional and quick to respond to questions or concerns. In the current real estate market, purchasing a home can be a very stressful and daunting process. Buying through Shea Homes took all the stress off of bidding wars, losing offers, and all the other issues in buying a pre-existing home. The best part is that we did not have to endure living through a remodel. Most of the homes in our area are very old and out-of-date. Having an updated new home on the Monterey Peninsula is a rare find. I would not hesitate to buy through Shea Homes! ... More

Great credit to both Leslie and Jeannie for the extremely professional response to our needs as purchasers and for responding quickly to any inquiry. They made this experience, stress-free and enjoyable. We cannot say anymore about how wonderful our experience was. Thanks to them. The on-site crew, including Tanner, and Matt are excellent as well.

Overall it was a very pleasant and easy purchase and we are very happy here. Quality work and quality follow through!

nice to have new house, but tankless water heater has been a major issue

David was a pleasure to deal with during the purchase and closing. Richard did a great job managing the build. Brandon has been very responsive to warranty issues and any of our other concerns. Great experience. The only reason why I dinged the quality of workmanship is because I do think they did a poor job finishing our driveway. It looks like a hurried and inconsistent finish which can happen when subs have multiple pours in a day. Again, everyone at Shea that we have dealt with has been a pleasurable experience. I would highly recommend Shea to friends and family, only able to speak on the amazing team of David, Richard and Brandon, but I would think the other teams would be just as fantastic. ... More

The whole experience was great. Everyone I dealt with was wonderful and provided excellent service, before and after closing.

It was a great experience buying the Shea home in Dunes. The build quality was top notch, and the mistakes were quickly corrected. We knew this going in because we already bought a Shea home in the past. The sales staff here at the Dunes took care of the preliminary requirements and guided us all through the purchase process. Most commendable was the staff that took care of fixing the construction defects. Isaac was always available to address our concerns and he showed us how to make the most of the features of the house. Overall, it was a very satisfying experience and will buy from Shea again after this one. ... More

Bernadette from Sale office and Sam from walkthrough have gone above and beyond to help us out.

Fantastic. He has responded quickly, He goes out of his way to make sure everything is great with our home.

Best experience with realtor, Megan, builder Mike , design Kyle T.

We had a positive buying experience through Shea Homes. In all, it was about a 2 year process (1 year to secure a lot, 1 year to build). Mac and the Shea team were always straightforward, easy to work with, and responsive whenever we had questions. Alex managed the building process well, and was attentive with any building needs. After we moved in, Conor was quick to help with any warranty needs. While the price did increase while we were waiting for the lot, it was still a good value when we closed (especially compared to the market). We would buy with Shea again in the future.

The overall experience of buying a home with Shea is smooth and easy. The entire Shea staff (Sales, Maintenance, warranty..etc) are super responsive and go the extra mile to help you.

Overall the process was smooth and easy. Communication was good and expectations were realistic. I believe that for the price we paid, we have a wonderful home. There is no buyers remorse coming from our family!