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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 975 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

975 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.2

Responsiveness 4.2

Customer Reviews

Good quality great people

  • Erik N.
  • Verified HomeBuyer
  • January 18, 2025
  • Chula Vista, CA

We really enjoyed working with Alex and Josephine from a sales perspective, they were great! Gabriel from a post sales quality control perspective was great too! The craftsmanship was good overall but had some areas where corners were cut.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Foxpoint Farms condo

  • Daniel C.
  • Verified HomeBuyer
  • January 16, 2025
  • Encinitas, CA

Customer service is supreme, caring, considerate, punctual, with amazing follow up! Sales team was very responsive and helpful!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Home buying experience has been smooth

  • Nackeeran N.
  • Verified HomeBuyer
  • January 09, 2025
  • Littleton, CO

The home buying process was very smooth

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Outstanding value for the price.

  • David K.
  • Verified HomeBuyer
  • December 15, 2024
  • San Tan Valley, AZ

From the start of the sale process to move in, the Shea employees made this new home buying experience the best we have ever had.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Lot 25 at Fox Point Farms

  • Carol H.
  • Verified HomeBuyer
  • December 07, 2024
  • Encinitas, CA

Every single person I interacted with in this purchase has been fabulous - intelligent, helpful and always available for whatever I requested. I have been extremely impressed with the entire purchasing process - some of your employees have become friends. You have an exceptional team.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience!

  • John T.
  • Verified HomeBuyer
  • December 07, 2024
  • Castle Rock, CO

we’ve had a great experience with Shea and their team. We love our house and they’ve been extra responsive if we’ve had a problem. We bought an inventory home that just fell through, so it was a very fast process. Very happy so far.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Loving my new Shea home!

  • Christine A.
  • Verified HomeBuyer
  • December 02, 2024
  • Ontario, CA

The sales team was extremely knowledgeable and helpful, it was a delight to work with them. (Jim, Jackie & Mei) They went beyond to answer any of my questions and/or concerns. I've been a homeowner for most of my adult life, and this was my first 'new build'. I love my new home! The quality, the design...everything!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great overall

  • Carlos H.
  • Verified HomeBuyer
  • November 15, 2024
  • Tomball, TX

Great service overall, communication and responsiveness

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

James & Debbie

  • Thomas M. C.
  • Verified HomeBuyer
  • November 01, 2024
  • Manvel, TX

Enjoyed working with James and Debby and our experience in buying from Shea Homes was very very good.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Quality, Care, & Patience

  • MARIBEL M.
  • Verified HomeBuyer
  • October 03, 2024
  • Katy, TX

Randy was very detailed and thorough when walking us through the property and always displayed patience with our many questions. He shared some great tips for new homeowners on caring for our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Good Experience

  • Richard O.
  • Verified HomeBuyer
  • July 05, 2024
  • Littleton, CO

We have experience with Shea and know they are a quality builder, that is why we came here. We're had some minor issues, that are being taken care of. Like the window sills paint comes off easily when the shades are left down, then you pull them up, and all the paint comes off, laving you with bare wood showing. That shows the wood isn't absorbing the paint, so it wasn't primed or something else. Also, the lack of privacy for the homes being so tightly packed, we knew about but once you live it, its quite annoying, even though we have nice neighbors. I can actually here their knives and ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience!!!

  • Guillermo A.
  • Verified HomeBuyer
  • July 05, 2024
  • Queen Creek, AZ

The Shes home’s team has been phenomenal! We have been very pleased with every step of the process!!!!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

As close to custom as possible

  • Neil N.
  • Verified HomeBuyer
  • June 01, 2024
  • Manvel, TX

As close to a custom home as possible without paying custom prices. Josh, the sales rep was refreshingly honest, and they worked with us throughout to help us get the deal done. Jeremi, our connection super was very helpful in all aspects of the process. Highly recommended!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic overall experience

  • Rob R.
  • Verified HomeBuyer
  • April 03, 2024
  • Parker, CO

Shea builds a great home with attention to detail throughout and friendly, helpful employees helping every step of the way. The punch list post-sale was small and quickly attended to. We could not be happier.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Condo feels like a single family home

  • Aarti R.
  • Verified HomeBuyer
  • December 28, 2023
  • San Diego, CA

Remarkable construction quality. My condo has appreciative privacy and the space has been very well designed providing plenty of storage. The ventilation is awesome with lots of sunlight and efficient dual panel windows.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

All Star Team

  • Bryce M.
  • Verified HomeBuyer
  • December 13, 2023
  • Phoenix, AZ

Our sales people Kris and Mike were so inviting and knowledgeable about the product while our super’s Jason and Joe were incredibly responsive and willing to accommodate our concerns. House is a 10/10 and somewhere we can see ourselves for the rest of our lives. So happy.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Best Team

  • Linda F.
  • Verified HomeBuyer
  • October 17, 2023
  • Phoenix, AZ

From the Sales Rep to the Warranty Supervisor, the communication throughout the process was amazing. They truly made our house feel like our home from day one.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Grand

  • Anonymous
  • Verified HomeBuyer
  • October 04, 2023
  • Castle Rock, CO

You will like your experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

We are pleased to get our new home with Shea

  • Abhishek G.
  • Verified HomeBuyer
  • October 03, 2023
  • San Diego, CA

Quality construction with the regular updates about the construction process.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Happy customer

  • Calvin W.
  • Verified HomeBuyer
  • September 26, 2023
  • San Diego, CA

Despite the significant schedule delay, I'm fairly happy with the end result. Shea even offered compensation for the delay.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Smooth buying experience from Sheahomes

  • Pu L.
  • Verified HomeBuyer
  • August 03, 2023
  • Seaside, CA

Everyone we touched from Shea are so helpful and trustworthy. All minor issues could be fixed asap.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great home buying experience

  • Umesh N.
  • Verified HomeBuyer
  • July 20, 2023
  • Phoenix, AZ

Shea Homes built a beautiful home and we are very happy with overall appearance and design. There were minor things that needed to be fixed upon closing but they have or are in the process of being addressed. Everyone has been very friendly throughout the whole process.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

FELIX/NERY

  • Felix U.
  • Verified HomeBuyer
  • July 18, 2023
  • Littleton, CO

What we liked the most is the aera, super quiet and all very quiet, the mountains, the view is relaxing, perfect for us who like tranquility, neighbors very friendly and quiet, the green area to walk super, the Lake that is very relaxing, they have club house with pool and recreation area for families reunite, and the beautiful house, the style will open and spacious many windows that enters perfect light everything, a lot rooms they are perfect for The only thing was the price a little high, but the area is worth it and it is possible because everything has risen but if we also pay more ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Super Easy

  • Amber B.
  • Verified HomeBuyer
  • July 13, 2023
  • Littleton, CO

The overall experience was very easy and great. I am a little disappointed in the lot sizes that were available in the collection. But again overall very pleased

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Amazing buying process

  • Isan S.
  • Verified HomeBuyer
  • June 27, 2023
  • Tracy, CA

The buying process was very smooth and shea homes guided through each and every step. The home quality is top notch and I'm really happy with it. Having said that, I'm having an issue with my Garage opener is not connecting to the wifi which sometimes frustrates me. When talked to customer service of lift master garage opener company, they said motherboard in the garage opener is old and compatible with router. I would suggest Shea homes to install latest garage door openers

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5