Shea Homes Reviews

One of the top constructions in mountain house/ bay area. Mahesh

very good customer service, very good team at all

Definitely worth the wait! We will for sure recommend Shea Homes in the future. From the buying process to the closing process, everyone involved was awesome!

The buying experience, contacts, information sharing with Shea is excellent. Shannon has always “been in our corner”, helpful and informative. We were kept advised of construction issues, date changes, deadlines, reviews and closing dates. The only minor issue has been the of minor punch list items which have been lagging in completion. We would have no issues or hesitation of dealing and buying another Shea home. Very happy.

I greatly appreciate the following about my Homebuying experience with Shea Homes : - The transparent process of every step through out the construction of Home. - All the associates involved were very helpful at every stage and very willing to help anytime. - All the Home Appliances and the Home construction Products are very up to standards per the market. - One year warranty period which comes with the Newly constructed Homes. - The timely delivery of the Home on the promised Date, which is very unbeatable in the day and time we live in, where every product is either in shortage or delayed in delivery. ... More

The Shea experience was fabulous, second to none

The Shea team stood out the most. Mac, Erin, Jeb, and Mitch were all fantastic to work with.

There are numerous minor issues but they do take care of them during the services, which is good.

Shea builds a high quality home and pays attention to the details. The home designs are what really sold us though. They are well thought out for today’s family lifestyles.

The entire home buying process was very smooth. The build quality was good, we had some flooring issues but the customer service team was on top of it once we notified about these minor issues. I would highly recommend Shea homes for any aspiring first time home buyers!

Eric and Marcie are great.

Shea has their act together. They care about your satisfaction and getting it right for the customer.

We would emphasize the excellent manage support

A good product creates demand on its own especially one that meets market needs. It is more likely than not when demand is significantly higher than demand, sales staff turns arrogant. Not so in this case. We had a wonderful buying experience.

Great experience with the sales staff at the location where we bought, they truly go above and beyond to make this a one of a kind experience. Highly recommend this builder.

Quality at affordable price. Sales, Delivery and Customer service all the teams are great.

We watched our home being built and we have been very impressed with the quality and workmanship of the house.

The overall experience was great. Shea acknowledged and addressed issues openly and transparently, and overall this is the best experience I've had with a homebuilder.

Most brand-new houses have a number of issues, which is understandable. But thanks to excellent Shea Homes customer service, we have most issues addressed in a timely manner. Shea representative, Antonio, has been prompt and courteous. Overall home buying experience has been great. Many thanks!

Representatives were easy to work with and followed up fast on promises made .

As builders go they are one of the best.

The experience can be overwhelming, Shea homes definitely did everything they could to assist in lessining the burden.

Very good communication and pleasant throughout

We love our beautiful new home. However- You cannot expect perfection and when a couple of minor issues surfaced with our new home- James our CS rep was on it. Bringing in trades ri make it right - right away. Our home is beautiful and we love it- everyone at Shea from sales to construction supervisors to customer service represent quality and responsiveness. We felt cared for and prioritized. It was a smooth process- everyone says building a house is stressful- not for us- it was fun and exciting with Shea!

I relocated to the Houston area from out of state and everyone: sales, finance, the construction manager, management, & title company are great to work with. Once we got settled in it was like family, the construction manager checked on us until we were passed to home warranty department, which is very responsive, and quickly addressed any concerns we had. Everyone that entered my home has been a pleasure to work with. I love my home, neighbors and the community pool area /playground. This has been a great experience because of the Shea Team! You won't be disappointed.