Shea Homes Reviews

Shea builds amazing quality homes and they stand behind their product.

We are so pleased with every step of the way in our buying experience.

We had an outstanding experience with Shea. As one of Shea's first buyers in The Groves, they took care of us from start to finish. Alan did a great job of walking us through the buying process to get started and was available every step of the way. Joel went above and beyond through our construction process and stayed on top of all the details to make sure we were satisfied with every item during construction (and if we weren't, to make sure it was fixed). Then, Alexis has already been out for our first quality visit and is making sure we are happy in our new home and helping us through a few minor issues. Shea Homes has definitely been our best experience with a new builder. They offer a lot of checkpoints through the process and make concerted efforts to address outstanding items in a timely manner. The handoff process was also exemplary. Joel left us the full "instruction manual" for our new home and they have QR codes you can scan with your phone to take you to online guides for appliances, etc. We would not hesitate to buy another Shea home in the future. If you are fortunate enough to get Alan, Joel, and Alexis, you are in good hands! ... More

From beginning to end the customer experience was great. The transparent communication enabled complete understanding of purchasing process from the request of required documents, design studio to final walkthrough.

Attention to detail and "white glove" inspections ensured a quality product. The home was move-in ready.

Building with Covid left its challenges but Shane our construction manager and Nancy and a sales person was with us every step of the way she trying to help us through the long white building with Covid. In the end my home came out beautiful thanks to Shane. Shea homes care about Quality.

Shea home is of great quality and the price is reasonable. Super good after-sale service. Highly recommend Shea home.

Great experience working with Shea Homes from the initial "shopping" visits all the way through the closing process. We recently completed the 30-day warranty / repair with no issues. Very pleased with the sales, design, and warranty teams at Shea Homes!

Excellent Experience working with Shea

The homebuying experience with Shea was very easy. We had two fabulous sales people Paula and Lynda and they kept everything running smoothly and worked out all the complicated details. It’s mind boggling how intricate all those details are and I am so appreciative of Paula and Lynda that they kept everything in order during the whole process. Our two field managers Todd and Mathew oversaw all the details of the construction process and the house turned out beautifully. Melinda in the design show room was very helpful and patient with my decisions for all the details of the house and it paid off, the house looks beautiful. The Initial loan qualification process with Amy went very well, but when we had to update everything a year later that process was more tedious and complicated than I felt it needed to be. It became a arduous and expensive for us and we changed lenders at that time. The closing process was easy and the house presentation was very nice and thoughtful. The house was remarkably clean and perfectly ready for move-in. We had several scheduling issues with the subcontractor I wired but when Adreiel , Matt and Travis arrived they did a good job. We’ve had many issues with the pool and landscaping but those are slowly being worked out. We have been here 2 1/2 months and the house is working very smoothly. We love it. ... More

It was a wonderful experience building my home with Shea Homes because of George, Angela and Adam. They are responsive, attentive and super nice to work with.

From the moment you decide to take the plunge and put your name in the drawing, you have no idea what a dream you are about to live. From the guidance and professionalism of the sales team to the expertise of the design consultant, you are in for a truly once-in-a-lifetime adventure! You fell in love with the homes the minute you walked thru the models, but it does not compare with the feeling of pure joy you will experience as you watch YOUR choices grow into the dream home you truly deserve!

I purchased three detached houses in great park community. The Shea home is the best builder.The details and service is great.

Matthew and Ricky are very responsive and understanding of the issues and have fixed things efficiently. Salvador seeks an excuse first to try and avoid fixing things, but fortunately, Matt and Ricky's judgement prevailed and things are being fixed to the way we prefer. Heat-pump driven multiple mini-split HVAC zoned system is still giving us issues. I believe that Ricky and Matt are dealing with several systems and haven't been able to devote much attention to ours.

High quality craftsmanship for the price.

I absolutely love my home. It's a dream come true. The process was Unbelievable smooth. My salesperson Melba was so caring, honest and kept me informed of everything

Seeing few air cracks & other minor issues.. Shea is helping with them as part of 1 year warranty.. So far the experience has been great

Excellent customer service and great staff

The Shea agents for Park Circle were fantastic in their communication regarding progress of the home building and guidance on options. They made the whole process stress free and welcoming.

We had a great experience with Shea from start to finish! The whole sales office was great, especially Mac. He was very responsive when we had a snag with the design center. That issue was promptly addressed and our minds were quickly put to ease. Our realtor even said Shea was the best new build company he has ever encountered! That really reaffirmed our trust in Shea. We are in love with our new dream home!!

Shea has exceeded my expectations Ive bought a new built home before and after i closed the company wasn't responsive however Shea has been top notch with responding to all minor issues

Nice material and equipment selections. Very few defects discovered after taking ownership.

Expect delays but once you accept this will happen the team overall does a good job keeping you informed of status and delivery date. Good news is your home might appreciate before you even move in.

Shea Homes-Trilogy builds a quality home. My floorpan is functional and efficient. Their standard quality control process is thorough with laser focused attention to detail. Their warranty process is very homeowner friendly.

Our Project Manager, Donnie, was excellent.