Shea Homes Reviews

Nellie made sure that we knew all of our options and helped us choose the home model of our dreams and that which we could afford. Since we moved from the northeast, we were limited in our ability to fly down and track the progress. Nellie made herself available for us, by phone, text and in-person. Carolyn Ann gave us regular updates on the build and inspection processes. She, too, was responsive to our calls and texts, and she made herself available when we were able to fly down to see the house in different stages. We felt supported for sure, also by Larry, with regard to the mortgage process. He, too, was responsive to our calls and requests, even on weekends. ... More

The homebuying process was smooth with good customer service. The house is well-built and made from quality materials, but some design flaws leave a bit of an unpleasant aftertaste. For example, a few awkward door swings, a poorly placed light switch, and a strange kitchen layout make you wonder if the home design was tested for functionality. Some of these issues were addressed and modifications were accepted, but some other issues were simply ignored.

Everything is great. Except the HOA.

Tammy made the whole experience of finding the right home for me super easy and fun. Everyone involved was knowledgeable and helpful.

It is taking a long time to do the final paving of the roads. The flooring scratches very easily and the paint used inside is very cheap but for the most part the home is nice.

We recently purchased in Trilogy Verde River. I honestly couldn’t think of a single thing they could have done more efficiently.

Being from out of town we relied on Orlando immensely. He was amazing! Kept us Informed by sending photos and update via text and emails. Questions we had were answered most times, within minutes if not, within an hour. The entire team from start to finish including an issue with the A/C were there to help at every turn!

Quality of work could've been a bit better. The interior paint seemed to be very cheap. Need more pickle ball courts and tennis courts as the community continues to grow

Everyone whom we worked with in the purchase of our home have been fantastic. Employees seem to really care and do their best to make sure you get the service requested or required.

This was our 3rd time buying a new home (previously bought from Pulse and City Ventures) and I would say probably the best experience so far. The entire Shea team is organized and they do an outstanding job of communicating with each other and with us. This is a nice house and nice neighborhood - the whole development is just well done. We really appreciated how Shea gave us a move-in date - and they stuck to it. Moving is never fun but Shea made it a great experience. Highly recommend.

My Trilogy experience has been fantastic from touring the facility to closing. Everyone has been absolutely incredible: the attention to detail, responsiveness, quality and value. I can’t say enough at how pleased I am. Everything I planned for in my home was perfect. the communication throughout the entire process was awesome, especially given I lived 5 hours away. Trilogy accommodated me for on-site appointments and answered any questions throughout the process. The facilities and complex are beautiful, so many things to do and wonderful neighbors throughout. the attention to detail is impeccable from my home throughout the community, and in both clubhouses. it’s the only Community I looked at, and I am absolutely loving it! ... More

Nothing but a great experience in purchasing our home. Their sales team were very professional and exuded trust. Execution was professional and move in was very inviting.

Been a great experience for the entire process. Home and community are wonderful!

Great experience all around! Home is beautiful and Design center was very flexible with cabinet layout. Lots of beautiful options! Realtor and builder sent weekly pics of progress and after move in, fast to fix anything that isn’t perfect.

Throughout the buying and building experience I was kept informed of progress and given realistic deadlines. Most of my issues have been with the appliances. In general the fit and finish are very good.

The inside of the home is very nice, and I'm happy with it; however, and it's a BIG ONE. When I walk to my back yard, my neighbors and I can see 100% of everyone's yard. There is zero privacy. They could have raised the fence or at least told me because had I known, I would not have purchased this condo.

We had a great experience working with Josh on the home purchasing side of things. He was very helpful and worked with us on our relocation. The experience with him was great. When the house was turned over, Josh was very helpful with going thrugh the property and was helpful with the small things right when we moved it. Where things feel short was the details. With a house at the pricepoint we purchased at, there were just too many small things missed that we had and are having to get addressed. I feel its the details. I also felt we go the same quality if not lower in some of the items compaired to lower price point new contruction homes we have had in the past. I expected to have some upgrades and they just were not there. Issues being addressed right when we moved in were done promptly. Our one month issues have not been addressed promptly and the workers did not show up when they were supposed to, to address the issue and it took longer than expected ... More

Tom and Duane are awesome

If I will buy another new home I will not think in other company these is the better one

I've lived at Trilogy for about 2 months and the experience has been awesome --- Shea Homes does incredibly high-quality work and I've been extremely impressed with their craftsmanship and attention to detail!

The gentleman that does the home warranty visits is the best!

I looked at several Triolgy Valor homes and fell in love with the Sojourn model with the large RV garage. I chose Trilogy for the 55 and over community and activities it offered for a healthier life style. And so far I have not been disappointed! The buying process was fairly easy as lots of brochures and personnel were available to ask questions.

My house was selected prior to a model being built..I picked out brick for the outside with the sales office..after the house was built I was told my model couldn’t have brick on the outside..if I had been informed I would have chosen a different house…thus, my house has no curb appeal even after I paid an extra 20,000 for the lot that now has a very large apartment complex behind it.. I was told there would be trees and landscaping…as of now just weeds

It was awesome working with Kim a d Blake building our dream home. They’re the most helpful people that we have ever worked with, always responsive to our questions and concerns.

Shea home has really good quality control in detail. My construction manager take care every detail and make my dream house. I'm really happy with my choice with Shea home.