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Shea Homes Reviews
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What Homeowners Have to Say About Shea Homes.
Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 2018 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Proud to say Shea home owner
- Ramkumar K.
- Verified HomeBuyer
- March 06, 2022
- Tracy, CA
Very smooth experience. Great support even after closing. Immediate response on queries. Some of Shea's basic amenities are upgrade in other builders.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Reputation With Trilogy Communities
- James B.
- Verified HomeBuyer
- March 05, 2022
- Wickenburg, AZ
Several models to choose from. Review of the build process including key milestones for your onsite review. Walk thru by Shea on-site managers to address any issues prior to customer walk thru to ensure a quality-built home. At the time of the walk thru customer is assigned a Shea Customer Representative that assists in addressing any issues that may arise in one month, five months and eleven months. They are with you through the warranty period.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Being on time in everything
- Mofy I.
- Verified HomeBuyer
- March 03, 2022
- Peoria, AZ
Shae homes are one of best, regarding the house to be delivered on time and the difference between the actual house and the model you have seen.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Trilogy - We worked mostly with our field manager who was outstanding any
- James B.
- Verified HomeBuyer
- March 03, 2022
- San Tan Valley, AZ
We worked mostly with our field manager who was outstanding any issues we had were taken care of in a timely matter. He went above and beyond what I expected did a great job
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience all the way around!
- Anthony F.
- Verified HomeBuyer
- March 02, 2022
- Hollister, CA
The entire team was very proffessional and informative. It was a pleasurable and easy buying experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Trilogy is organized and responsive to any concerns.
- Karen W.
- Verified HomeBuyer
- March 02, 2022
- Indio, CA
The builder includes the best and most up to date methods in home building in the base price of your home. Shea homes are a delight.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Efficiency and teamwork.
- Terry B.
- Verified HomeBuyer
- March 01, 2022
- Santa Maria, CA
Easy to work with and professional.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Took care of us from start to finish.
- Edward G.
- Verified HomeBuyer
- March 01, 2022
- Hollister, CA
Took care of us from start to finish. Great experience as a first time home buyer!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Response to a problem was wonderful
- Tom A.
- Verified HomeBuyer
- March 01, 2022
- Rio Verde, AZ
Home is excellent, problem solving responsibilities is very good. All and all a great experience. Thank You
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great end to end experience
- Candy Z.
- Verified HomeBuyer
- February 24, 2022
- San Diego, CA
Great end to end experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Philippe and Patty in the sales office. A great beginning.
- Deborah S.
- Verified HomeBuyer
- February 24, 2022
- Camarillo, CA
A wonderful experience with a great builder who has integrity and great communication during the building process. All of the representatives are stellar. I highly recommend a Shea home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes-Family - The Shea Team for my transaction is very professional and efficient.
- Sandy Y.
- Verified HomeBuyer
- February 22, 2022
- Newport Beach, CA
The Shea Team for my transaction is very professional and efficient. Robin, Amna, Matt, Rickey, Salvador are all very professional and respond almost instantly on issues during the transaction and after the sale. They care about the homeowners very much!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great quality for the price
- Gary P.
- Verified HomeBuyer
- February 22, 2022
- Indio, CA
Move in and walk through was great. Had our one month service and everything has been corrected. Service is great and so is Casey. Love our home and the community
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Everyone followed up throughout the process professionally and courteously.
- Jack B.
- Verified HomeBuyer
- February 22, 2022
- Rio Verde, AZ
Great job from start to finish.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes-Family - We had a great experience in buying our Shea home.
- Christopher V.
- Verified HomeBuyer
- February 22, 2022
- Placentia, CA
We had a great experience in buying our Shea home. The communication was great throughout the process from sales, construction and customer service. Shea included a lot of nice features so we were able to stay within our budget when selecting options. The workmanship and attention to detail was impressive. We love our new home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The quality
- Amparo L.
- Verified HomeBuyer
- February 22, 2022
- Groveland, FL
I am out away from the country right now. I got my keys and the customer service gentleman was awesome. I’m so looking forward to move to the house next month
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes-Family - Great experience from the beginning to the moment we moved in.
- Michael R.
- Verified HomeBuyer
- February 16, 2022
- Camarillo, CA
Great experience from the beginning to the moment we moved in. From the sales reps to the supervisors everyone was super helpful. The superior quality of our new home is very impressive.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes-Family - Sales and support staff were excellent throughout the process,
- James W.
- Verified HomeBuyer
- February 15, 2022
- Camarillo, CA
Sales and support staff were excellent throughout the process,
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
True customer service experience from a quality builder
- Guy Z.
- Verified HomeBuyer
- February 09, 2022
- Peoria, AZ
I have a background in construction and built our last house of 20 years with a dear friend. After looking at numerous model homes from various builders, it was obvious that Shea Homes knows how to construct a quality home with workmanship that was far beyond the competitors. I also noticed other builders luring you in with low base pricing, only to see 3 times the typical mark up on upgrades in the design centers. This isn't something we experienced with Shea. Mark ups were very reasonable on upgrades, quality of craftmanship was above par and customer service was outstanding. Even with ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Clear prompt information and responses from all departEnts
- Ronald W.
- Verified HomeBuyer
- February 08, 2022
- Camarillo, CA
From our first meeting on site I received timely information, direction and responses from every Shea department from the finance officers, to the Sales Staff (in particular), the design office, and the construction representatives. Their prompt assistance, help, and replies were all outstanding, courteous and responsive.. I found all my workings with Shea very professional.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes-Family - Excellent service and communication all from start to finish!
- Joel L.
- Verified HomeBuyer
- February 08, 2022
- Mission Viejo, CA
Excellent service and communication all from start to finish! Love our Shea home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes-Trilogy - Never experienced any problems during and after construction.
- Harro S.
- Verified HomeBuyer
- February 08, 2022
- Wickenburg, AZ
Never experienced any problems during and after construction. A good experience all around!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes-Family - Good experience.
- Janice L.
- Verified HomeBuyer
- February 08, 2022
- Camarillo, CA
Good experience. The Shea home staff were very helpful
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pomelo Sales Staff were exceptional
- Anonymous
- Verified HomeBuyer
- February 02, 2022
- Camarillo, CA
This was my first Shea Homes experience. It was excellent overall. Pomelo Sales Staff Phillippe and Patti made the entire experience even that much greater. they are true Professionals.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Excellent quality, trust and maintenance.
- Sunil R.
- Verified HomeBuyer
- February 01, 2022
- Tracy, CA
Excellent quality, trust and maintenance.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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