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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 2038 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

2038 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.1

Responsiveness 4.2

Customer Reviews

Shea Homes-Family - Excellent service and communication all from start to finish!

  • Joel L.
  • Verified HomeBuyer
  • February 08, 2022
  • Mission Viejo, CA

Excellent service and communication all from start to finish! Love our Shea home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Trilogy - Never experienced any problems during and after construction.

  • Harro S.
  • Verified HomeBuyer
  • February 08, 2022
  • Wickenburg, AZ

Never experienced any problems during and after construction. A good experience all around!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Family - Good experience.

  • Janice L.
  • Verified HomeBuyer
  • February 08, 2022
  • Camarillo, CA

Good experience. The Shea home staff were very helpful

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pomelo Sales Staff were exceptional

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2022
  • Camarillo, CA

This was my first Shea Homes experience. It was excellent overall. Pomelo Sales Staff Phillippe and Patti made the entire experience even that much greater. they are true Professionals.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Excellent quality, trust and maintenance.

  • Sunil R.
  • Verified HomeBuyer
  • February 01, 2022
  • Tracy, CA

Excellent quality, trust and maintenance.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality in build.

  • Sreedhar V.
  • Verified HomeBuyer
  • February 01, 2022
  • Tracy, CA

Build quality and customer support very good.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Very friendly and easy to work with

  • John A.
  • Verified HomeBuyer
  • February 01, 2022
  • Littleton, CO

Very friendly and easy to work with

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful homes!

  • Jenipher L.
  • Verified HomeBuyer
  • February 01, 2022
  • Santa Maria, CA

We came out from CT a year ago looking for a home in Santa Maria. We had zero interest in living in a townhouse or a community. Then we walked into the Shea townhouses at Rice Ranch and immediately fell in love. The quality is amazing, all the individuals we worked with were fabulous and we are just thrilled here. Any issues we’ve had (and there were only a couple) were handled in a timely manner and to our satisfaction. Great builders, beautiful area. We love our new life!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent builder faster response for any issues reported

  • Govardhan M.
  • Verified HomeBuyer
  • February 01, 2022
  • Peoria, AZ

Shea builder is well experienced in explaining and fixing any issues reported . Good knowledgeable resources

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea is squarely focused on their customers!

  • Gregory G.
  • Verified HomeBuyer
  • January 26, 2022
  • San Tan Valley, AZ

Shea is not a custom home builder but has great options and is always evaluating changes when their clients give them feedback. I just built my second house with them in Encanterra and wouldn’t hesitate to do it again.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Communication was very good both within the Shea team and with us as home buyers.

  • Kimberly P.
  • Verified HomeBuyer
  • January 25, 2022
  • San Tan Valley, AZ

Great experience building a home with Shea!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - We are very happy with our home in Trilogy!

  • Adriana F.
  • Verified HomeBuyer
  • January 25, 2022
  • Denver, NC

We are very happy with our home in Trilogy!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

High quality workmanship

  • Howard D.
  • Verified HomeBuyer
  • January 25, 2022
  • Littleton, CO

We are extremely pleased with all the phases and personal interaction with everyone, as we are now on the second month living in our new Shea home — from the sales office, to the building process, to the new home follow ups — having a quality, personal contact during each step of the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Thorougly professional, every process is pretty much well defined, overall amazing experience!

  • Ramakrishna M.
  • Verified HomeBuyer
  • January 25, 2022
  • Tracy, CA

- sale process is very friendly, transparent - design studio experiences the best - very clear messaging, directions through the process - loan/mortgage process is good - house construction is of best quality - after sale service is prompt and thorough - overall, shea one of the best to go for your deam home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - I am Happy with the purchased.

  • Ivy H.
  • Verified HomeBuyer
  • January 25, 2022
  • Brentwood, CA

I am Happy with the purchased.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The people

  • Karen T.
  • Verified HomeBuyer
  • January 25, 2022
  • Castle Rock, CO

Patience, Willy, Austin, and Eric have all been excellent. The level of service is outstanding, they each set appropriate expectations and delivered.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Love our house and location.

  • Jim b.
  • Verified HomeBuyer
  • January 25, 2022
  • Phoenix, AZ

Love our house and location.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The communication. We worked with David and Alan and the amount of updates throughout the process was so appreciated. Incredibly responsive but, more importantly, incredibly proactive with their outreach. Phenomenal experience.

  • Riley R.
  • Verified HomeBuyer
  • January 09, 2022
  • Castle Rock, CO

This was the 2nd home we have built in CO. Our first experience was fine, but after working with Shea it really contrasted the whole experience. Shea was so much more professional and communicative throughout the whole process. From emails to texts to phone calls I was getting a response almost instantly. That was when I reached out, which I hardly had to do since Shea was very proactive in their communication. Such a positive experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - The quality of the experience was noteworthy.

  • Deborah L.
  • Verified HomeBuyer
  • January 08, 2022
  • Indio, CA

The quality of the experience was noteworthy. All of the staff was very personable and each staff member seemed to personally care about the buyer and their needs. The quality of the home seems very good and the attention to detail is excellent.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - delivered on time and excellent customer service

  • Anonymous
  • Verified HomeBuyer
  • January 05, 2022
  • Tracy, CA

delivered on time and excellent customer service

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Professional and hardworking, able to solve the problems in time.

  • Jianfeng H.
  • Verified HomeBuyer
  • December 29, 2021
  • Irvine, CA

Professional and hardworking, able to solve the problems in time.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very helpful and responsive to needs

  • Esther S.
  • Verified HomeBuyer
  • December 28, 2021
  • Spring, TX

Shea homes made building a house a pleasure

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Our customer care person, Theresa is fabulous!

  • Connie K.
  • Verified HomeBuyer
  • December 28, 2021
  • Las Vegas, NV

Our customer care person, Theresa is fabulous!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Professional

  • Scot B.
  • Verified HomeBuyer
  • December 23, 2021
  • Newport Beach, CA

From Sales Team to Super to follow up we've been impressed with the team at Shea. Very responsive to all.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - We love our house.

  • Bryan B.
  • Verified HomeBuyer
  • December 22, 2021
  • Spring, TX

We love our house. Thanks, Shea Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5