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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 895 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

895 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.2

Responsiveness 4.1

Customer Reviews

Shea Homes - Everyone I’ve encountered during the home buying process with

  • Marc P.
  • Verified HomeBuyer
  • November 24, 2020
  • Tracy, CA

Everyone I’ve encountered during the home buying process with Shea has been extremely professional. The ladies in the front office were great to work with and incredibly accommodating and responsive. There were a couple issues we noticed during our initial walk through, but everything was fixed on the final walk through. Overall, my family and I are extremely happy with our new home! Thank you Shea!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Customer Service

  • Vanessa D.
  • Verified HomeBuyer
  • November 12, 2020
  • Garden Grove, CA

All the employees we’ve interacted with especially Linda at Shea provides exceptional service. Home technology was a plus! We are please with our Shea home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - The Shea group has been extremely helpful throughout the buying

  • Geronimo R.
  • Verified HomeBuyer
  • November 11, 2020
  • Spring, TX

The Shea group has been extremely helpful throughout the buying process. We moved from the DFW area and were not able to make it to Spring that often to see our home being built. The Shea group kept us informed throughout the building process and even sent us pictures of our home throughout the process. The craftsmanship of our home is excellent. I have lived in our new home for about 2 months and I still pick up the phone and call the Shea group anytime I have questions and they are always very helpful. I would highly recommend Shea homes to anyone.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Happy Shea Home Owner

  • Weldon G.
  • Verified HomeBuyer
  • September 22, 2020
  • Missouri City, TX

Shea Homes is not the faster builder, but they are a quality builder that delivers in the time promised. The workmanship that went into building our home justified the amount of time it took to build. I'll take quality over speed any day.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Shea Homes - Great home

  • Anonymous
  • Verified HomeBuyer
  • September 22, 2020
  • Spring, TX

Great home

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - My experience with the Shea representatives was excellent!

  • Michael F.
  • Verified HomeBuyer
  • September 01, 2020
  • Chula Vista, CA

My experience with the Shea representatives was excellent! The team you have at Shea Sierra are amazing!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

I love my new Shea Home

  • Deborah J.
  • Verified HomeBuyer
  • June 19, 2024
  • Littleton, CO

My experience with Shea Homes has been positive on every level. I am loving my new home and would buy from Shea again.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Guillermo

  • Guillermo I.
  • Verified HomeBuyer
  • December 26, 2023
  • Chula Vista, CA

Great, professional, and friendly customer service

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

It's my first.home and shea homes sales team it Awesome;

  • Srikanth V.
  • Verified HomeBuyer
  • November 15, 2023
  • San Diego, CA

It's my first home in USA, shea homes sales person Elizabeth made it smooth and awesome buying experience . Elizabeth was always responsive and helpful throughout purchase process. Shea homes materials and home build quality is great. Overall we felt shea homes is name for trust and quality for new home purchase.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Construction Team was Great! Follow up team as well

  • Tim B.
  • Verified HomeBuyer
  • November 14, 2023
  • Marina, CA

Great Builder thanks for a Beautiful Home

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Thrilled with our beautiful new Shea Savona Home!

  • Christine F.
  • Verified HomeBuyer
  • August 01, 2023
  • Chula Vista, CA

The sales team (Lorena, Spencer, Josephine) communicated very well and in a positive manner. They were always responsive. Our interior designer, Lorri, was excellent and great to work with. Angel, the superintendent, was awesome and very knowledgeable of new residential construction. Superior workmanship, materials and quality building. Overall, we are thrilled with our brand new beautiful Shea Home! It's truly a dream come true!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Great overall experience

  • Anonymous
  • Verified HomeBuyer
  • June 06, 2023
  • Littleton, CO

This is the second home we build and the Shea experience was much better than the previous one. Quality and customer service were exceptional.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

My experience

  • Emanuela M.
  • Verified HomeBuyer
  • May 23, 2023
  • Camarillo, CA

Very positive experience Only suggestion is a formal checklist

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Excellent experience.

  • Jeffrey R.
  • Verified HomeBuyer
  • May 16, 2023
  • Brentwood, CA

Excellent experience for a first time home buyer.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Josh, our salesperson at the Dunes, was amazing. He was knowledgeable, very helpful, patient with questions, always available, and pleasant to work with.

  • Linda B.
  • Verified HomeBuyer
  • May 09, 2023
  • Marina, CA

Josh, our salesperson at The Dunes, was amazing. He was knowledgeable, very helpful, patient with questions, always available, and pleasant to work with

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Great value, great incentives, great location.

  • Ronald V.
  • Verified HomeBuyer
  • May 04, 2023
  • Parker, CO

Great incentives were the key!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

New to AZ

  • Larry B.
  • Verified HomeBuyer
  • May 02, 2023
  • Scottsdale, AZ

Overall, it's been a terrific experience contracting with Shea for our new home in North Scottsdale. New to AZ from the East Coast, the Shea team made the process relatively simple, efficient and comprehensive, with great communication and caring teams. The Sales team of Lynda and Paula made our transition easy to understand and complete. The construction supervisors, Todd and Kory, are absolutely terrific. Their communication and attention to detail made it unnecessary to visit the house during construction, using Teams and FaceTime to view progress and make decisions. The final ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Beautiful home, great experience.

  • Anonymous
  • Verified HomeBuyer
  • April 25, 2023
  • Brentwood, CA

The shea family has been very welcoming. They were supportive and helpful throughout our hone buying process. Brian was such a pleasure to work with. Tracy is wonderful! We love our home. Thanks shea!

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Great

  • Johnbenett M.
  • Verified HomeBuyer
  • February 23, 2023
  • Chula Vista, CA

Great experience as first time homeowners

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Most were professional and displayed expertise.

  • Jimmy R.
  • Verified HomeBuyer
  • November 23, 2022
  • Camarillo, CA

Still have unresolved issue with washing machine..

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Excellent Team and Quality Building

  • Naveed A.
  • Verified HomeBuyer
  • November 06, 2022
  • Katy, TX

Our experience with Shae Homes has been very positive from the moment we walked into the sales office the first time. The sales executive has been an absolute pleasure to work with along with the construction manager. They both were always available to answer our questions and addressed all our concerns satisfactorily. They were always very honest with us when it came to the building process and schedule. During the warrenty period the are also very responsive and has been addressing any warranty issues, which are very few, promptly. The warrenty manager has also been very attentive and ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Satisfied Customer

  • Kenneth S.
  • Verified HomeBuyer
  • September 05, 2022
  • Manvel, TX

Love at 1st site. The Shea home that I recently purchased had all of the features that I wanted from the hardwood floors to the patio area. My sales person Jane was easy to work with and had answers to all of my questions. Jeremy the building supervisor knowledgeable and easy to work with. Buying this house has been a totally positive experience.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Shea Homes - The whole process with Shea Homes has been great!

  • Robert S.
  • Verified HomeBuyer
  • August 30, 2022
  • Parker, CO

The whole process with Shea Homes has been great! Moving in went very smooth and the whole team has been awesome. The couple of items that didn’t get completed prior to move in have been difficult to get scheduled and had a minor miscommunication but outside of that Shea builds an amazing product. Amy and team definitely created an experience like no one else and we highly recommend purchasing a new home with Shea!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Shea Homes - Overall, very happy with the home buying experience with Shea.

  • Anonymous
  • Verified HomeBuyer
  • August 07, 2022
  • San Diego, CA

Overall, very happy with the home buying experience with Shea. Josephine was amazing, extremely helpful and responsive throughout the whole process. The rest of the team, from the construction to the design team were very knowledgeable and helpful. Gavin has also been very responsive and timely with all of the warranty follow ups.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Shea Homes - This was truly a fun experience getting to know the builders

  • Lisa G.
  • Verified HomeBuyer
  • July 27, 2022
  • Mission Viejo, CA

This was truly a fun experience getting to know the builders and designers of Shea Homes. Everyone was so friendly and quick to respond to a concern.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5