Shea Homes Reviews

The Shea team stood out the most. Mac, Erin, Jeb, and Mitch were all fantastic to work with.

There are numerous minor issues but they do take care of them during the services, which is good.

Shea builds a high quality home and pays attention to the details. The home designs are what really sold us though. They are well thought out for today’s family lifestyles.

The entire home buying process was very smooth. The build quality was good, we had some flooring issues but the customer service team was on top of it once we notified about these minor issues. I would highly recommend Shea homes for any aspiring first time home buyers!

Eric and Marcie are great.

Shea has their act together. They care about your satisfaction and getting it right for the customer.

We would emphasize the excellent manage support

A good product creates demand on its own especially one that meets market needs. It is more likely than not when demand is significantly higher than demand, sales staff turns arrogant. Not so in this case. We had a wonderful buying experience.

Great experience with the sales staff at the location where we bought, they truly go above and beyond to make this a one of a kind experience. Highly recommend this builder.

Quality at affordable price. Sales, Delivery and Customer service all the teams are great.

We watched our home being built and we have been very impressed with the quality and workmanship of the house.

The overall experience was great. Shea acknowledged and addressed issues openly and transparently, and overall this is the best experience I've had with a homebuilder.

Most brand-new houses have a number of issues, which is understandable. But thanks to excellent Shea Homes customer service, we have most issues addressed in a timely manner. Shea representative, Antonio, has been prompt and courteous. Overall home buying experience has been great. Many thanks!

Representatives were easy to work with and followed up fast on promises made .

As builders go they are one of the best.

The experience can be overwhelming, Shea homes definitely did everything they could to assist in lessining the burden.

Very good communication and pleasant throughout

We love our beautiful new home. However- You cannot expect perfection and when a couple of minor issues surfaced with our new home- James our CS rep was on it. Bringing in trades ri make it right - right away. Our home is beautiful and we love it- everyone at Shea from sales to construction supervisors to customer service represent quality and responsiveness. We felt cared for and prioritized. It was a smooth process- everyone says building a house is stressful- not for us- it was fun and exciting with Shea!

I relocated to the Houston area from out of state and everyone: sales, finance, the construction manager, management, & title company are great to work with. Once we got settled in it was like family, the construction manager checked on us until we were passed to home warranty department, which is very responsive, and quickly addressed any concerns we had. Everyone that entered my home has been a pleasure to work with. I love my home, neighbors and the community pool area /playground. This has been a great experience because of the Shea Team! You won't be disappointed.

Great experience. Highly recommend! Thanks, Shea!

Overall, experience was pretty good.

I am a first time home buyer and the thought of building a home with all the decisions was frightening experience, so I thought. The team at Shea Homes gave me something more valuable than a home. They gave my wife and I piece of mind throughout the entire home buying experience. From home financing, closing and warranty period. Shea Sales, mortgage, construction and Customer Service all worked as a unified team that made the buying experience exciting, fun, with confidence and yes most of all piece of mind that all the details were being taken care of by Shea. How would you describe the quality and value of your new home? The quality of the home I purchased has been good. There has been some small items that you would expect needed attention but Shea fixes things quickly and it's done right. We have received so many compliments on our new home both exterior and interior. There are two areas I wish Shea would improve on and that is following up with HomePro for the Shea Connect and Wiesenbaker for the design. I felt very confused during this part of the home building process. Meaning, it was difficult to understand the responsibilities between HomePro and Shea when it came to setup and installation and the design process is lacking a true designer that is innovative. The designer we had just gave us basic standard choices and provided very little advice to implement our vision. I think Shea should look at improving the process at the design center. Overall, I am very satisfied and pleased the way my new home was built and how it turned out. If you are looking for a quality builder that does things right, and on-time with quality and great customer service, then Shea is the builder for you. I recommend them to all my family and friends. ... More

The quality in the house is great and finishing of the house is awesome. Very much appreciated.

Shea has been great to work with.

I have never experienced such complete care and responsiveness as I have with SheaHomes. Every Shea employee demonstrated commitment to excellence and I am both impressed and satisfied.