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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 2018 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

2018 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.1

Responsiveness 4.2

Customer Reviews

Great experience! It was fun and rewarding.

  • Sophoan P.
  • Verified HomeBuyer
  • October 26, 2021
  • Tracy, CA

I liked how easy the process was and fast too.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Building a new home with Shea was a great example of what happens

  • Mary E.
  • Verified HomeBuyer
  • October 26, 2021
  • Nipomo, CA

Building a new home with Shea was a great example of what happens when relationships work and everyone involved has the best interests of the buyer at heart. I have only positive things to say about the staff and their responsiveness. Not everything was perfect but all was taken care of promptly and professionally. We are delighted with our new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Everyone is so great to work with.

  • Kristine T.
  • Verified HomeBuyer
  • October 26, 2021
  • Parker, CO

Everyone is so great to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer Focus

  • Jeffrey B.
  • Verified HomeBuyer
  • October 26, 2021
  • Nipomo, CA

Floor plan is exceptional and construction was on time

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sales Staff

  • Kathy N.
  • Verified HomeBuyer
  • October 26, 2021
  • Camarillo, CA

Was very professional and helpful during the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quick responses and attention to detail

  • Shannon W.
  • Verified HomeBuyer
  • October 26, 2021
  • Littleton, CO

Building a new home has a lot of layers involved! There are processes and people put in place with Shea to help every step of the way. They are very responsive, patient, and knowledgeable. I am so in love with our new home and couldn't have done it without the Shea team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - The sales team had been very helpful every step of the way.

  • Jeremy Q.
  • Verified HomeBuyer
  • October 26, 2021
  • Placentia, CA

The sales team had been very helpful every step of the way. Constant communication and always had the answers or knew where to get them quickly!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - An excellent homes buying experience

  • Anne F.
  • Verified HomeBuyer
  • October 26, 2021
  • Indio, CA

An excellent homes buying experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Extremely pleased

  • Himadri D.
  • Verified HomeBuyer
  • October 26, 2021
  • Tracy, CA

This was our first home in California and starting from day 1, our experience was extremely positive. From home lottery, then paper work, design studio and till hand over, each activities were professionally orchestrated well. Same experience for mortgage part as well. Lastly when we got our home and enjoying it every day, even the after sale service is of an extremely high standard. I would definitely recommend.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The People and Processes

  • Cheryl G.
  • Verified HomeBuyer
  • October 26, 2021
  • Avondale, AZ

From day one, every person was professional and helpful. They listen and got answers to all of my questions. We purchased from out-of-state and received whatever we needed. Communication was excellent. The house is amazing! Any issues are addressed and ours have been minor. I highly recommend working with Shea Homes!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - The quality of our home is excellent.

  • Joanne W.
  • Verified HomeBuyer
  • October 26, 2021
  • Front Royal, VA

The quality of our home is excellent. Our customer service rep, John is very responsive to our questions and resolves any issues quickly. He also follows up to be sure the issue has been resolved.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Confident while building from the other side of the country

  • Brian P.
  • Verified HomeBuyer
  • September 25, 2021
  • Wickenburg, AZ

When we were considering building a home in Wickenburg, AZ while we were still living in Washington, DC, I initially thought it was impossible. But working with the builder and dealing directly and frequently with the construction manager was a wonderful experience. We were sent photos of the progress and were informed well in advance when it was time to come to Arizona to do a walk through or pick the specific slabs of stone for our countertops. Everyone knew we were doing this from the east coast and worked well with us through the process. The home is spectacular and exactly what we ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great support team

  • Barbara A.
  • Verified HomeBuyer
  • September 11, 2021
  • Wickenburg, AZ

My Field Mgr was amazing. Kept me posted weekly on progress. Post move in customer service is also top notch.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The builder is good

  • Mandar G.
  • Verified HomeBuyer
  • September 07, 2021
  • Fremont, CA

I think overall builder is good

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Outstanding customer service from the frontline officers to the

  • Lerina U.
  • Verified HomeBuyer
  • September 01, 2021
  • Avondale, AZ

Outstanding customer service from the frontline officers to the builder managers and last but not least customer service support. Always on top of every concern that we had, explaining the process and options that may meet our needs. Very friendly and attentive in all aspects of our home purchasing process. Will definitely recommend Acclaim at Alamar staff for outstanding experience to friends and families...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Everyone from sales to construction were great to work with!

  • Matthew S.
  • Verified HomeBuyer
  • August 31, 2021
  • Castle Rock, CO

Everyone from sales to construction were great to work with! Great experience all the way around. Our superintendent Zach was awesome.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - House looks great.

  • Anonymous
  • Verified HomeBuyer
  • August 31, 2021
  • Tracy, CA

House looks great. And they are responsive

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Excellent experience before, during and after purchase.

  • Steve G.
  • Verified HomeBuyer
  • August 31, 2021
  • Indio, CA

Excellent experience before, during and after purchase. Very satisfied!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality of stuffs are great when compared to competitors.

  • Deepesh P.
  • Verified HomeBuyer
  • August 27, 2021
  • Tracy, CA

It was great to work with Shea and for a first time buyer, was getting majority of the support. Kyle was great and able to address all my questions n concerns. Happy to recommend Shea to my friends n I have already did that.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

So many favorites with Shea

  • Sabrina C.
  • Verified HomeBuyer
  • August 24, 2021
  • Rosharon, TX

I love the hardwood floors, ceramic tile in wet areas, high ceilings, awesome view from backyard and magnificent granite oversized kitchen countertop. And lastly but most importantly how the Shea team is so professional and Reachable ⭐️⭐️⭐️

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great product, energy efficient, great layout

  • Matt W.
  • Verified HomeBuyer
  • August 24, 2021
  • Littleton, CO

Shea has this nailed down. The communication was on point, the way the company is structured lends itself to an overall positive buying experience and a great final product. This is my 4th Shea home and they have all been great homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Very happy with our new home

  • Nadine V.
  • Verified HomeBuyer
  • August 18, 2021
  • Las Vegas, NV

Very happy with our new home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very responsive to customer inquiries.

  • Patrick F.
  • Verified HomeBuyer
  • August 17, 2021
  • Front Royal, VA

Excellent builder with a high quality product.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Super Happy With Our High Quality Home Build

  • Linda F.
  • Verified HomeBuyer
  • August 03, 2021
  • Rio Verde, AZ

Our Shea Home build exceeded our expectations for quality and functionality.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Overall good…Octavio responsiveness to issues is the best!

  • Venkata M.
  • Verified HomeBuyer
  • August 03, 2021
  • Tracy, CA

Overall good…Octavio responsiveness to issues is the best!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5