Skip main navigation

Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 1018 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

1018 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.2

Responsiveness 4.2

Customer Reviews

First Time Home Buyer

  • Lance A.
  • Verified HomeBuyer
  • May 12, 2021
  • Avondale, AZ

Being a first time home buyer I didn’t know what to expect, there are so many steps and things needed it can be overwhelming at times. Shea Holmes and my Relator guided me through the whole process. Building the home was supper fast! Started the process in October moved in in March! Half the home (bones) was already built when we started in oct so it just needed to be customized. During the appointment to customize your home I would highly recommend writing down the names of the tiles and paint colors you pick out as I did not and was given the wrong kitchen backsplash. Since I signed off on ...

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Simple and Easy

  • Jacob M.
  • Verified HomeBuyer
  • May 12, 2021
  • Queen Creek, AZ

Going through the process, from start to finish, with Shea Homes was extremely simple for us as first time homebuyers. They did a great job of keeping us updated along the way so we knew what to expect and when.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great value, professional and friendly services

  • Renan M.
  • Verified HomeBuyer
  • April 28, 2021
  • Humble, TX

The builders are very nice and professional. They were very transparent about everything. They’ll listen to your concerns and suggestions and will do their best to incorporate it in your home. I couldn’t ask for a better quality service

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Great customer service experience from A.

  • Marites T.
  • Verified HomeBuyer
  • April 21, 2021
  • Queen Creek, AZ

Great customer service experience from A.Wong and C.Meyers . Outstanding And prompt responses to questions and overall knowledge and organization skills to make overall experience go as smooth and seamless as possible

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Quality home

  • Arun V.
  • Verified HomeBuyer
  • April 15, 2021
  • Tracy, CA

Buying a first home is dream come true moment, having a builder like Shea where the quality is top-notch, systematic process and correct timeline estimates, definitely make you feel safe and secure. Happy we chose this builder, we strongly believe this is going to pay us off tremendously in the long run.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Attention to detail. Great listeners

  • Anonymous
  • Verified HomeBuyer
  • March 16, 2021
  • Queen Creek, AZ

Good streamline process and communication throughout the whole buying and building process

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

They kept me informed all along the way.

  • Delia A.
  • Verified HomeBuyer
  • March 04, 2021
  • Queen Creek, AZ

Shea makes the extra effort, whether it’s extra care in leveling walls, changing to a better AC Vendor midstream or providing upgraded door locks, thermostats and garage doors. They even bought and installed longer fan operation chains when I let them know during the walk-through that they were too short.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Shea Homes - Solid build quality and workmanship.

  • Kevin C.
  • Verified HomeBuyer
  • March 02, 2021
  • Gilbert, AZ

Solid build quality and workmanship. Quick response to issues. Super friendly reps and construction supervisors. Keep buyer informed regularly during construction phase.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

The hand over process was great and has continued to be supportive. Very pleased with that.

  • Timothy H.
  • Verified HomeBuyer
  • March 02, 2021
  • Carlsbad, CA

The sales staff were great. Transition team were terrific. Site is well designed and home is great.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience overall!

  • Natalie M.
  • Verified HomeBuyer
  • February 24, 2021
  • Littleton, CO

We had a great experience building our first home through Shea communities. Everyone we have worked with has been helpful and pleasant. They have also been great about fixing any issues that have come up since moving in and are responsive if we have any questions. We are very excited to be a part of the new Solstice community and can’t wait to see it finished!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Shea Homes - Shea Homes are uniquely designed with your entire family in

  • Aaron J.
  • Verified HomeBuyer
  • February 23, 2021
  • Manvel, TX

Shea Homes are uniquely designed with your entire family in mind.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

The great customer service

  • Anonymous
  • Verified HomeBuyer
  • February 23, 2021
  • Tracy, CA

Included features are amazing - great home purchase for first time buyers. The home is "ready to move in". All you have to do is unpack and your home. Love it!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Shea Home review

  • Kristina G.
  • Verified HomeBuyer
  • February 23, 2021
  • Spring, TX

The entire experience has been amazing!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Smooth Transaction

  • Anonymous
  • Verified HomeBuyer
  • February 17, 2021
  • Huntington Beach, CA

Shea kept us very informed of all deadlines and set expectations for us as buyers. All records were documented and organized for us so there was no confusion as to what was agreed to and promised.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - We felt comfortably and easily to relax.

  • Van N.
  • Verified HomeBuyer
  • February 16, 2021
  • Garden Grove, CA

We felt comfortably and easily to relax. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Shea Homes - Fast response time, good communication, nice finishings.

  • Anonymous
  • Verified HomeBuyer
  • February 09, 2021
  • Tracy, CA

Fast response time, good communication, nice finishings.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Shea Homes - It would be nice if the yard was done.

  • Ming H.
  • Verified HomeBuyer
  • February 09, 2021
  • Tracy, CA

It would be nice if the yard was done.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Quality and well thought out floor plans

  • Jeffrey B.
  • Verified HomeBuyer
  • January 12, 2021
  • Livermore, CA

All of the people throughout the Shea organization from sales to construction, were extremely helpful

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great Builder

  • Karl G.
  • Verified HomeBuyer
  • December 19, 2020
  • Castle Rock, CO

Very smooth process, Shea responded to any concerns in a very timely manner

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Shea Homes - Everyone I’ve encountered during the home buying process with

  • Marc P.
  • Verified HomeBuyer
  • November 24, 2020
  • Tracy, CA

Everyone I’ve encountered during the home buying process with Shea has been extremely professional. The ladies in the front office were great to work with and incredibly accommodating and responsive. There were a couple issues we noticed during our initial walk through, but everything was fixed on the final walk through. Overall, my family and I are extremely happy with our new home! Thank you Shea!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Customer Service

  • Vanessa D.
  • Verified HomeBuyer
  • November 12, 2020
  • Garden Grove, CA

All the employees we’ve interacted with especially Linda at Shea provides exceptional service. Home technology was a plus! We are please with our Shea home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - The Shea group has been extremely helpful throughout the buying

  • Geronimo R.
  • Verified HomeBuyer
  • November 11, 2020
  • Spring, TX

The Shea group has been extremely helpful throughout the buying process. We moved from the DFW area and were not able to make it to Spring that often to see our home being built. The Shea group kept us informed throughout the building process and even sent us pictures of our home throughout the process. The craftsmanship of our home is excellent. I have lived in our new home for about 2 months and I still pick up the phone and call the Shea group anytime I have questions and they are always very helpful. I would highly recommend Shea homes to anyone.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Happy Shea Home Owner

  • Weldon G.
  • Verified HomeBuyer
  • September 22, 2020
  • Missouri City, TX

Shea Homes is not the faster builder, but they are a quality builder that delivers in the time promised. The workmanship that went into building our home justified the amount of time it took to build. I'll take quality over speed any day.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Shea Homes - Great home

  • Anonymous
  • Verified HomeBuyer
  • September 22, 2020
  • Spring, TX

Great home

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - My experience with the Shea representatives was excellent!

  • Michael F.
  • Verified HomeBuyer
  • September 01, 2020
  • Chula Vista, CA

My experience with the Shea representatives was excellent! The team you have at Shea Sierra are amazing!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5