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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 975 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

975 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.2

Responsiveness 4.2

Customer Reviews

Customer Service

  • Vanessa D.
  • Verified HomeBuyer
  • November 12, 2020
  • Garden Grove, CA

All the employees we’ve interacted with especially Linda at Shea provides exceptional service. Home technology was a plus! We are please with our Shea home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - The Shea group has been extremely helpful throughout the buying

  • Geronimo R.
  • Verified HomeBuyer
  • November 11, 2020
  • Spring, TX

The Shea group has been extremely helpful throughout the buying process. We moved from the DFW area and were not able to make it to Spring that often to see our home being built. The Shea group kept us informed throughout the building process and even sent us pictures of our home throughout the process. The craftsmanship of our home is excellent. I have lived in our new home for about 2 months and I still pick up the phone and call the Shea group anytime I have questions and they are always very helpful. I would highly recommend Shea homes to anyone.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Happy Shea Home Owner

  • Weldon G.
  • Verified HomeBuyer
  • September 22, 2020
  • Missouri City, TX

Shea Homes is not the faster builder, but they are a quality builder that delivers in the time promised. The workmanship that went into building our home justified the amount of time it took to build. I'll take quality over speed any day.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Shea Homes - Great home

  • Anonymous
  • Verified HomeBuyer
  • September 22, 2020
  • Spring, TX

Great home

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - My experience with the Shea representatives was excellent!

  • Michael F.
  • Verified HomeBuyer
  • September 01, 2020
  • Chula Vista, CA

My experience with the Shea representatives was excellent! The team you have at Shea Sierra are amazing!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Thank you!

  • Michael S.
  • Verified HomeBuyer
  • April 12, 2025
  • Scottsdale, AZ

We love the area. The ancient and modern description fits this area perfectly. Our views are priceless. Tony, Gina, Todd and Scott helped us whenever we needed it. Great people! Great homes! Blessed to be a part of it all! Thank you! 10/10 review!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Paris and Elizabeth

  • Alma A.
  • Verified HomeBuyer
  • February 26, 2025
  • San Diego, CA

Both are awesome from sales to service support after turnover of the property!

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

My interface with Shea is Octavio, and he's terrific.

  • Susan T.
  • Verified HomeBuyer
  • February 19, 2025
  • Seaside, CA

Both Miriam and Tamara were very helpful in giving me any information I needed.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

very professional and courteous personnel. can improve on options for homes

  • Venkatakrishnan K.
  • Verified HomeBuyer
  • February 05, 2025
  • Phoenix, AZ

very responsive to appointment requests.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Homeowner

  • Thomas T.
  • Verified HomeBuyer
  • January 30, 2025
  • Seaside, CA

Smart home features and operation can be overwhelming particularly for non-tech oriented people. Be prepared for steep learning curve on some things.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Warm, welcoming, and personal

  • Johnson M.
  • Verified HomeBuyer
  • January 12, 2025
  • Mesa, AZ

Everyone from Shea was amazing. We felt like they were truly trying to get us the home that we were looking for and I’d recommend them to anyone

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Enclave Seaside, CA home owner

  • Poly P.
  • Verified HomeBuyer
  • January 09, 2025
  • Seaside, CA

Our experience with Shea Homes was exceptional from start to finish. From the bidding process to construction, selecting upgrades, and the final handover, every step was seamless. We were supported by a team of highly skilled and professional individuals who addressed all our concerns with care and efficiency. If given the choice, we would gladly go through the process with them again.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Jamie and Brooke are both great, knowledgeable, friendly and responsive.

  • Anonymous
  • Verified HomeBuyer
  • January 04, 2025
  • Castle Rock, CO

The building process, design center and warranty processes have all been great. The house design is perfect and the building products are high quality.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

A beautiful modern home for us

  • Jonathan R.
  • Verified HomeBuyer
  • December 26, 2024
  • Castle Rock, CO

Shea had a great selection of what we were looking for in a new home. Also, several modern features were standard which was nice. House is beautiful inside and out. With the small issues that have popped up the warranty team has responded quickly to find solutions

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

I love my new Shea Home

  • Deborah J.
  • Verified HomeBuyer
  • June 19, 2024
  • Littleton, CO

My experience with Shea Homes has been positive on every level. I am loving my new home and would buy from Shea again.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Guillermo

  • Guillermo I.
  • Verified HomeBuyer
  • December 26, 2023
  • Chula Vista, CA

Great, professional, and friendly customer service

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

It's my first.home and shea homes sales team it Awesome;

  • Srikanth V.
  • Verified HomeBuyer
  • November 15, 2023
  • San Diego, CA

It's my first home in USA, shea homes sales person Elizabeth made it smooth and awesome buying experience . Elizabeth was always responsive and helpful throughout purchase process. Shea homes materials and home build quality is great. Overall we felt shea homes is name for trust and quality for new home purchase.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Construction Team was Great! Follow up team as well

  • Tim B.
  • Verified HomeBuyer
  • November 14, 2023
  • Marina, CA

Great Builder thanks for a Beautiful Home

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Thrilled with our beautiful new Shea Savona Home!

  • Christine F.
  • Verified HomeBuyer
  • August 01, 2023
  • Chula Vista, CA

The sales team (Lorena, Spencer, Josephine) communicated very well and in a positive manner. They were always responsive. Our interior designer, Lorri, was excellent and great to work with. Angel, the superintendent, was awesome and very knowledgeable of new residential construction. Superior workmanship, materials and quality building. Overall, we are thrilled with our brand new beautiful Shea Home! It's truly a dream come true!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Great overall experience

  • Anonymous
  • Verified HomeBuyer
  • June 06, 2023
  • Littleton, CO

This is the second home we build and the Shea experience was much better than the previous one. Quality and customer service were exceptional.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

My experience

  • Emanuela M.
  • Verified HomeBuyer
  • May 23, 2023
  • Camarillo, CA

Very positive experience Only suggestion is a formal checklist

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Excellent experience.

  • Jeffrey R.
  • Verified HomeBuyer
  • May 16, 2023
  • Brentwood, CA

Excellent experience for a first time home buyer.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Josh, our salesperson at the Dunes, was amazing. He was knowledgeable, very helpful, patient with questions, always available, and pleasant to work with.

  • Linda B.
  • Verified HomeBuyer
  • May 09, 2023
  • Marina, CA

Josh, our salesperson at The Dunes, was amazing. He was knowledgeable, very helpful, patient with questions, always available, and pleasant to work with

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Great value, great incentives, great location.

  • Ronald V.
  • Verified HomeBuyer
  • May 04, 2023
  • Parker, CO

Great incentives were the key!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

New to AZ

  • Larry B.
  • Verified HomeBuyer
  • May 02, 2023
  • Scottsdale, AZ

Overall, it's been a terrific experience contracting with Shea for our new home in North Scottsdale. New to AZ from the East Coast, the Shea team made the process relatively simple, efficient and comprehensive, with great communication and caring teams. The Sales team of Lynda and Paula made our transition easy to understand and complete. The construction supervisors, Todd and Kory, are absolutely terrific. Their communication and attention to detail made it unnecessary to visit the house during construction, using Teams and FaceTime to view progress and make decisions. The final ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5