Skip main navigation

Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 975 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

975 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.2

Responsiveness 4.2

Customer Reviews

Beautiful home, great experience.

  • Anonymous
  • Verified HomeBuyer
  • April 25, 2023
  • Brentwood, CA

The shea family has been very welcoming. They were supportive and helpful throughout our hone buying process. Brian was such a pleasure to work with. Tracy is wonderful! We love our home. Thanks shea!

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Great

  • Johnbenett M.
  • Verified HomeBuyer
  • February 23, 2023
  • Chula Vista, CA

Great experience as first time homeowners

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Most were professional and displayed expertise.

  • Jimmy R.
  • Verified HomeBuyer
  • November 23, 2022
  • Camarillo, CA

Still have unresolved issue with washing machine..

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Excellent Team and Quality Building

  • Naveed A.
  • Verified HomeBuyer
  • November 06, 2022
  • Katy, TX

Our experience with Shae Homes has been very positive from the moment we walked into the sales office the first time. The sales executive has been an absolute pleasure to work with along with the construction manager. They both were always available to answer our questions and addressed all our concerns satisfactorily. They were always very honest with us when it came to the building process and schedule. During the warrenty period the are also very responsive and has been addressing any warranty issues, which are very few, promptly. The warrenty manager has also been very attentive and ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Satisfied Customer

  • Kenneth S.
  • Verified HomeBuyer
  • September 05, 2022
  • Manvel, TX

Love at 1st site. The Shea home that I recently purchased had all of the features that I wanted from the hardwood floors to the patio area. My sales person Jane was easy to work with and had answers to all of my questions. Jeremy the building supervisor knowledgeable and easy to work with. Buying this house has been a totally positive experience.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Shea Homes - The whole process with Shea Homes has been great!

  • Robert S.
  • Verified HomeBuyer
  • August 30, 2022
  • Parker, CO

The whole process with Shea Homes has been great! Moving in went very smooth and the whole team has been awesome. The couple of items that didn’t get completed prior to move in have been difficult to get scheduled and had a minor miscommunication but outside of that Shea builds an amazing product. Amy and team definitely created an experience like no one else and we highly recommend purchasing a new home with Shea!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Shea Homes - Overall, very happy with the home buying experience with Shea.

  • Anonymous
  • Verified HomeBuyer
  • August 07, 2022
  • San Diego, CA

Overall, very happy with the home buying experience with Shea. Josephine was amazing, extremely helpful and responsive throughout the whole process. The rest of the team, from the construction to the design team were very knowledgeable and helpful. Gavin has also been very responsive and timely with all of the warranty follow ups.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Shea Homes - This was truly a fun experience getting to know the builders

  • Lisa G.
  • Verified HomeBuyer
  • July 27, 2022
  • Mission Viejo, CA

This was truly a fun experience getting to know the builders and designers of Shea Homes. Everyone was so friendly and quick to respond to a concern.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Love the home and neighborhood

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2022
  • Littleton, CO

Shea Homes is a fantastic builder and creates high quality homes. The contracted workers who assist with the builds are not always the most mindful of their work, but Shea’s team is quick to make sure mistakes are addressed and fixed immediately. I do recommend hiring your own inspector (with any new build) to help find any errors.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

First Time Owner of New Build

  • Marlene R.
  • Verified HomeBuyer
  • July 19, 2022
  • Peoria, AZ

I'm a Real Estate agent so I'm very familiar with different builder, there were a few bumps on the road with starting of the construction besides that very responsive, I'm very express by customer services after closing. I highly recommend Shea

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

she's built me a wonderful home and commucommunity

  • Matthew S.
  • Verified HomeBuyer
  • February 23, 2022
  • Camarillo, CA

Exceptionally appealing project, homes, and designs. Good value for money. Sales experience extremely professional and transparent. Too many punch list items at close of escrow and I should have insisted they fixed more things before close as finishing things up as been ragged and slow.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Fantastic Sales and Design Team

  • Georgia D.
  • Verified HomeBuyer
  • February 02, 2022
  • Camarillo, CA

The Sales team is very knowledgeable and responsive to questions. We were remote buyers from another part of the state and able to conduct most business by phone and video calls. All our questions were handled within a day and they even provided photos of our home during the building process. The overall design is beautiful and the Design Center support for selecting options was easy and well coordinated to our style. The build quality is very good and has great functional features. I recommend Shea Homes to friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Mac and the team in the sales office were always ready to help us. Robert was also very helpful

  • Ron M.
  • Verified HomeBuyer
  • January 25, 2022
  • Littleton, CO

This is our 3rd Shea home. Great builder!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Shea Homes - It has been great so far!

  • Anonymous
  • Verified HomeBuyer
  • November 02, 2021
  • Fremont, CA

It has been great so far!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Shea Homes - Overall the home was awesome.

  • Blair B.
  • Verified HomeBuyer
  • November 02, 2021
  • Peoria, AZ

Overall the home was awesome. Some minor things to be fixed but overall responsive to fixing them in a timely manner

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Shea Homes - Overall experience is very excellent and ecerything is from Point

  • Chi K.
  • Verified HomeBuyer
  • October 27, 2021
  • Tracy, CA

Overall experience is very excellent and ecerything is from Point A to Point Z, services after sales also very satisfied.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Shea Homes - Shea's approach has been very professional.

  • Donald S.
  • Verified HomeBuyer
  • August 11, 2021
  • Camarillo, CA

Shea's approach has been very professional. They kept us well informed throughout the process. The onsite sales staff was always very helpful and answered our questions without hesitation. Finally, they worked very hard to meet their stated project timelines and our house was completed on time as committed.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Shea Homes - The builder was very thorough and encouraged me to report any

  • Jose C.
  • Verified HomeBuyer
  • July 14, 2021
  • Spring, TX

The builder was very thorough and encouraged me to report any deficiencies. He wanted to make sure I was completely satisfied with my home!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Very responsible, even after home delivery!

  • Edwin C.
  • Verified HomeBuyer
  • May 25, 2021
  • Tracy, CA

Octavio was the person who delivered the house to us. He has always checked on us from the start to make sure our transition was smooth. He took the time to get to know us personally and made sure any issues we found after move-in were resolved in a very quick manner. I even told him that he seemed to take care of our home like it was his! We are very happy with the loan process and all the tips June gave us to make sure we had the best rate when closing out. Great experience, and the home is beautiful!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Shea Homes - Has been a great overall experience with every member of the

  • Alan W.
  • Verified HomeBuyer
  • May 18, 2021
  • Spring, TX

Has been a great overall experience with every member of the Shea team

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Shea Homes - The sales team And engineering team was really professional and

  • Chandrashekar B.
  • Verified HomeBuyer
  • April 28, 2021
  • Tracy, CA

The sales team And engineering team was really professional and very much informed in each stage.They treated customers very well.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Shea Homes - When buying a Shea home you get the most bang for your buck.

  • Megan L.
  • Verified HomeBuyer
  • February 23, 2021
  • Lake Forest, CA

When buying a Shea home you get the most bang for your buck. Shea design center pricing is better than any other home builder out there with premium products.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

After sale customer service has been the highlight of our Shea experience. The construction manager and service manager are outstanding.

  • Richard Z.
  • Verified HomeBuyer
  • January 20, 2021
  • Seal Beach, CA

First class builder that handles problems in the most professional and expeditious manner.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Nice windows

  • Emily R.
  • Verified HomeBuyer
  • January 05, 2021
  • Humble, TX

Very nice people working in office.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

The one thing that stood out with Shea Homes was their customer service.

  • Frank C.
  • Verified HomeBuyer
  • December 08, 2020
  • Queen Creek, AZ

Our experience with buying a Shea Home was very exciting. From viewing the model homes, going to the Design Center, and watching the construction process, our family was very excited to move into our new home!

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5