Skip main navigation

Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 2018 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

2018 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.1

Responsiveness 4.2

Customer Reviews

Quality and attention to details

  • Melissa B.
  • Verified HomeBuyer
  • August 03, 2021
  • Peoria, AZ

The home buying experience was amazing from start to finish! I absolutely love my Shea home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Home Buying process is smooth and transperent.

  • Raviteja G.
  • Verified HomeBuyer
  • August 03, 2021
  • Tracy, CA

Home Buying process is smooth and transperent. Thanks Shea homes team for helping me through out the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - The process with Shea homes has been excellent.

  • Willie H.
  • Verified HomeBuyer
  • July 31, 2021
  • Manvel, TX

The process with Shea homes has been excellent. The loan department made sure that our loan was processed smoothly and professionally. During the construction, they kept us informed with numerous phone calls to update us on the status of the home. After the move-in, they consistently communicated with us. We moved in during the early phase of the construction. It turned out to be a good investment and the subdivision layout is extremely nice. We have been incredibly pleased doing business with Shea homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Chad has been fantastic with follow up and Tracy the same with

  • Denise B.
  • Verified HomeBuyer
  • July 29, 2021
  • Paradise Valley, AZ

Chad has been fantastic with follow up and Tracy the same with issues after I moved in!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Shea builders were very prompt in delivering home on time without

  • Vamsee G.
  • Verified HomeBuyer
  • July 28, 2021
  • Tracy, CA

Shea builders were very prompt in delivering home on time without compromising on quality. They are very punctual in meeting all deadlines, helpful in answering all questions, even after move-in. I highly recommend Shea builders for their quality and professional services.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Thank you all very much!

  • Gino W.
  • Verified HomeBuyer
  • July 28, 2021
  • Las Vegas, NV

Thank you all very much!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer service and being on time with everything!

  • Gini W.
  • Verified HomeBuyer
  • July 28, 2021
  • Indio, CA

Everything went so smoothly.....from selecting the lot to completion of the home and loan! I love it here!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Everything has been going well.

  • Susan B.
  • Verified HomeBuyer
  • July 27, 2021
  • Front Royal, VA

Everything has been going well.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing team work and communication!

  • Janet B.
  • Verified HomeBuyer
  • July 27, 2021
  • Rio Verde, AZ

The Shea team was great. I felt the communicated throughout the process and I always knew what was happening with the construction of my home. Everyone was extremely friendly and knowledgeable. it was an easy, stress-free and enjoyable experience. Love the quality and workmanship of my home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - We love our house & lot.

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2021
  • Wickenburg, AZ

We love our house & lot.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent quality in construction materials

  • Satish K.
  • Verified HomeBuyer
  • July 27, 2021
  • Tracy, CA

Overall construction and design is excellent, didn't had any issues with the building quality

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea is always great!

  • Anonymous
  • Verified HomeBuyer
  • July 22, 2021
  • Queen Creek, AZ

This is our second Shea home. We have built custom homes for ourselves in the past, but nothing beats the quality and workmanship of a Shea home. I also really appreciate how fast all the superintendents have responded to questions and concerns. They were simply great! Shea is the best!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - We moved in about 2 months ago .

  • Vicky W.
  • Verified HomeBuyer
  • July 21, 2021
  • Tracy, CA

We moved in about 2 months ago . The home is up to date with the latest smart products. Couldn’t be happier with that. A big thanks to Octavio the customer service representative and his team. The follow up care is outstanding. He is very responsive to repair request.. Experience with design center was great, sales staff are very friendly. Would highly recommend using Shea Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Organized

  • Nancy S.
  • Verified HomeBuyer
  • July 20, 2021
  • Tracy, CA

Knew what to expect, everything went smoothly, follow through was excellent, really nice and knowledgeable people!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Many available options and features allow you to get exactly

  • Anonymous
  • Verified HomeBuyer
  • July 20, 2021
  • Rio Verde, AZ

Many available options and features allow you to get exactly the home you are looking for

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful home

  • Anonymous
  • Verified HomeBuyer
  • July 20, 2021
  • Tracy, CA

I like this house very much. Although it's not very big, it has complete functions Overall design of automatic energy system control system and good after-sales service I really like the service of shea home. It's very professional and patient I am very satisfied with my new home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Shea delivered us a great well built home.

  • Erin R.
  • Verified HomeBuyer
  • July 20, 2021
  • Aurora, CO

Shea delivered us a great well built home. We couldn’t be happier. Everyone we worked with was excellent.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea homes is your best choice

  • Tao M.
  • Verified HomeBuyer
  • July 20, 2021
  • Irvine, CA

Hanna and Wendy are enthusiastic, responsible and good at communication,It makes me happy throughout the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - The open communication with all the team members made it easy

  • Shauntay F.
  • Verified HomeBuyer
  • July 14, 2021
  • Queen Creek, AZ

The open communication with all the team members made it easy for us to have our questions answered. They anticipated our concerns and made sure our needs were met. Everyone was professional and compassionate which was especially helpful during Covid. Thanks Shea

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Dream Home in Trilogy

  • Flo G.
  • Verified HomeBuyer
  • July 14, 2021
  • Denver, NC

Shea builders do an incredible job from start to finish. They made the process of building my home seamless. I was fully informed at the onset and was set up with an app to stay in constant communication with the Field Manager, who responded quickly to all concerns. I highly recommend Shea builders to build your dream home. You won’t be disappointed.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great customer service and great quality of home

  • Violette H.
  • Verified HomeBuyer
  • July 13, 2021
  • Tracy, CA

Not our first time purchasing a brand new house from a builder, we noticed the quality of service and building from the minute we walked into the sales office and saw the model home. We were very lucky to purchase one of those model homes :) great experience from the first step to the last.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer service very friendly

  • Phillip L.
  • Verified HomeBuyer
  • July 13, 2021
  • Spring, TX

I want to say that getting a shea home was the best thing when it comes to getting a new home. From the beginning to the end I can not say enough how much I love my home and the service that shea home provides. This is my first home and I have to say this is the home to have for the rest of your life. The builders and the customer service goes far and beyond with you to make sure that you satisfied of what you are getting in a home. Thank you shea home for finding my dream house.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Entire process from the entire buying process to final orientation

  • Fred S.
  • Verified HomeBuyer
  • July 13, 2021
  • Indio, CA

Entire process from the entire buying process to final orientation has been first class. Subsequent to move in the after sale team has been there for us to resolve minor issues. Very pleased

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Thank u for giving me Beautiful Home

  • Ashish P.
  • Verified HomeBuyer
  • July 13, 2021
  • Livermore, CA

Thank u for giving me Beautiful Home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Incredible quality of the build - top notch communications!

  • Robert J.
  • Verified HomeBuyer
  • July 13, 2021
  • Peoria, AZ

From day one we were kept up to date on the build. Our design center appointment was fantastic and the representative really helped us with out interior selections. Love our cabinets, floors and all appointments. We couldn't have done it this well without her help. Our delivery with Joe was great, very few items that were fixed immediately and were done when we took possession. Two minor items we found after move in were addressed at the one month review. Michael was our construction supervisor and he kept us updated along the way. Did a great job. Over the years have purchased 8 new ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5