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Shea Homes Reviews
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What Homeowners Have to Say About Shea Homes.
Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 2038 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Great customer service and great quality of home
- Violette H.
- Verified HomeBuyer
- July 13, 2021
- Tracy, CA
Not our first time purchasing a brand new house from a builder, we noticed the quality of service and building from the minute we walked into the sales office and saw the model home. We were very lucky to purchase one of those model homes :) great experience from the first step to the last.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Customer service very friendly
- Phillip L.
- Verified HomeBuyer
- July 13, 2021
- Spring, TX
I want to say that getting a shea home was the best thing when it comes to getting a new home. From the beginning to the end I can not say enough how much I love my home and the service that shea home provides. This is my first home and I have to say this is the home to have for the rest of your life. The builders and the customer service goes far and beyond with you to make sure that you satisfied of what you are getting in a home. Thank you shea home for finding my dream house.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Trilogy - Entire process from the entire buying process to final orientation
- Fred S.
- Verified HomeBuyer
- July 13, 2021
- Indio, CA
Entire process from the entire buying process to final orientation has been first class. Subsequent to move in the after sale team has been there for us to resolve minor issues. Very pleased
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Thank u for giving me Beautiful Home
- Ashish P.
- Verified HomeBuyer
- July 13, 2021
- Livermore, CA
Thank u for giving me Beautiful Home
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Incredible quality of the build - top notch communications!
- Robert J.
- Verified HomeBuyer
- July 13, 2021
- Peoria, AZ
From day one we were kept up to date on the build. Our design center appointment was fantastic and the representative really helped us with out interior selections. Love our cabinets, floors and all appointments. We couldn't have done it this well without her help. Our delivery with Joe was great, very few items that were fixed immediately and were done when we took possession. Two minor items we found after move in were addressed at the one month review. Michael was our construction supervisor and he kept us updated along the way. Did a great job. Over the years have purchased 8 new ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Shea made the entire process informative, friendly, and fun!
- Casey K.
- Verified HomeBuyer
- June 01, 2021
- Castle Rock, CO
Shea made the entire process informative, friendly, and fun! We enjoyed every step of the process. Highly recommend!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very knowledgable.
- Andrea F.
- Verified HomeBuyer
- June 01, 2021
- OCALA, FL
Quality builder. Good value for your money
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Good quality and updates throughout the process.
- Abraham F.
- Verified HomeBuyer
- June 01, 2021
- Queen Creek, AZ
Good quality and updates throughout the process. Would buy with Shea again!!!!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Trilogy - the whole process was seamless and it continues with the service
- Herb S.
- Verified HomeBuyer
- May 26, 2021
- Front Royal, VA
the whole process was seamless and it continues with the service rep.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Service
- Javier F.
- Verified HomeBuyer
- May 26, 2021
- Humble, TX
Great service, offer great options for any type of issues during qualification of loan
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The feeling of community and friendly people.
- John N.
- Verified HomeBuyer
- May 25, 2021
- Indio, CA
Their attention to details in and out of the house.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great customer service
- Anonymous
- Verified HomeBuyer
- May 25, 2021
- Rio Verde, AZ
This is my second time with Shea and again, the whole process was a great experience as before. Their house is really in great quality and the customer service is so good. Our dedicated customer service rep is very helpful and responsive. Overall, a trustworthy builder.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Overall Great Home Buying Experience, Highly Recommend
- Andrew B.
- Verified HomeBuyer
- May 25, 2021
- Littleton, CO
This is our second new build and the experience with Shea was much better than our last experience. The Shea team was very responsive throughout the process and went above and beyond. Now that we are in our new home they continue to quickly address any warranty items. Their homes are high quality and and up-to-date with the latest technology and smart products.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
No problems whatsoever
- Anonymous
- Verified HomeBuyer
- May 24, 2021
- Indio, CA
Beautiful and Clean home was delivered on promised day!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Everyone’s willingness to help.
- Susan S.
- Verified HomeBuyer
- May 19, 2021
- Bonney Lake, WA
I had a great experience with Shea homes. They were very responsive and always happy and willing to answer any and all questions. I would recommend Shea homes any one who asks.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Trilogy - Everyone has been responsive and nice.
- Anonymous
- Verified HomeBuyer
- May 18, 2021
- Rio Verde, AZ
Everyone has been responsive and nice. Thank you.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - These homes are beautiful homes
- Jessica M.
- Verified HomeBuyer
- May 17, 2021
- Littleton, CO
These homes are beautiful homes
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
First time home buyer
- Anonymous
- Verified HomeBuyer
- May 14, 2021
- Bonney Lake, WA
I didn't know what to expect but Shea made the process easy, stress free, and positive. I was pleasantly surprised! A close friend of mine who had home building experience...literally....accompanied me throughout the process and was very impressed with everything he saw which only added to my assurance that I had made a good decision. Many times he said Shea went 'above and beyond'.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
It was a very easy, seamless process
- Lee E.
- Verified HomeBuyer
- May 13, 2021
- Queen Creek, AZ
I could not have asked for a more smooth and better experience from start to finish. I kept waiting for something to go wrong, but nothing ever did! I would highly recommend Shea Homes to anyone.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - The builder did everything they said they were going to do and
- Joseph N.
- Verified HomeBuyer
- May 12, 2021
- Huntington Beach, CA
The builder did everything they said they were going to do and were a pleasure to work with throughout the project.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
All the people who we had contact with were wonderful.
- Maxwell L.
- Verified HomeBuyer
- May 11, 2021
- Rio Verde, AZ
Always very helpful and responsive.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Post sale process
- Stephen C.
- Verified HomeBuyer
- May 11, 2021
- Front Royal, VA
Great experience, very happy with our home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Quick response to any issues
- Rohit A.
- Verified HomeBuyer
- May 06, 2021
- Brentwood, CA
I’ve lived in four new builder homes and Shea’s quality and experience has been the best! The construction, customer care and finance team have been very professional! We owe a special thanks to Tracy for her support through the tough pandemic period!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Has been a fantastic experience with every part of Shea we have
- Michael O.
- Verified HomeBuyer
- May 05, 2021
- Castle Rock, CO
Has been a fantastic experience with every part of Shea we have worked with.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Great experience from beginning to end!
- Jeffrey R.
- Verified HomeBuyer
- May 04, 2021
- Queen Creek, AZ
Great experience from beginning to end!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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