Shea Homes Reviews

Shea homes did an amazing job, from sales, to mortgage to customer care they knocked it out of the park. The team is absolutely amazing and if there are any issues they are on top of it. My only minor downfall is there are some areas of sloppy work done (by trades). There’s missing or streaky paint areas, work left incomplete and woth building a new home don’t expect it to be as clean as if you were buying someone else’s. There is construction dust, streaky windows an dirty window seals. But that’s all minor stuff. The overall quality and care they put into the home is phenomenal. As stated the team is unmatched, and the minor issues we had are all getting taken care of by the customer care team. I would highly recommend Shea homes to everyone! ... More

Really nice houses in beautiful communities

Good and fast customer service

The sales team at Shea worked diligently and patiently with us as we tried to sell our home during COVID. Post the sales process, I could not be more pleased with the follow up, maintenance and willingness to fix the minor issues we have encountered. Overall, our Shea experience and home have met or exceeded our expectations and we would highly recommend to future buyers.

Experience overall was very good. Sales staff was exceptional to work with. Superintendent of construction and associate were both extremely helpful and showed great attention to detail throughout the build process. Worked with Shea Mortgage and staff was also great to work with. We’re very much enjoying our new home. Only minimal items found during first 30 days of occupancy, but response to addressing a couple of items has been slow. Otherwise, I can’t say enough positive things in regard to our experience to date.

As new residents to Colorado, we stumbled upon the Lyricas we were transitioning from leasing to purchasing. Ideal location, spacious home, good workmanship. We made a great choice.

What stands out the most about our home buying experience with Shea has been great people and fabulous, easy communication. This started with the realtor for the community, Berry Staub, who is kind and professional, always follows through, and has become a friend along the journey. Good communication continued throughout the build process as we worked with Wyatt and Kaleb - our project managers. This included emails detailing what stage of the build process we were in and also text communication from the PM's that included pictures of completed projects. They were both easy to talk to and discuss questions, concerns or just review the process with us; Issues were promptly addressed. At close, we were introduced to the warranty team who thoroughly reviewed how the warranty works, what is covered and what is not, how to register our appliances, and how to report issues, if any, All technology was also thoroughly explained by the Foresight team at a White Glove appointment. There were some unforeseen delays due to some design center choices that were discontinued, delayed, and/or arrived damaged, leading to 3 new design center choices being necessary many months into the build. As these weren't specifically Shea 'errors', yet were more related to stock and availability of items chosen, it is difficult to say that it was a Shea problem. What we would have appreciated being different: 1. An online catalogue of Design Center options that we could review prior to our one-time, 4-hour design center appointment. We were expected to quickly make ALL option choices for our home that were not considered structural (ie: cabinet color/design, flooring, handles, etc.) in this single appointment. This led to many back and forth emails with design and the process ended up taking over 6-weeks to complete the choices and to know precisely what the cost of our home would be. Having a second appointment with the designer -or- having the opportunity to review the choices before the appointment would likely have mitigated this long, drawn out process. As we were responsible to pay for the upgrades chosen at time of design center options being chosen, we expected that Shea would be purchasing these items for our home at that time. This is not the process, though. Items selected were purchased just before the build team would need to install them. 2. Some final details that needed touch-ups prior to close were not completed by our initial close date. In fact, it has been two months since we closed and one of the requested fixes is still incomplete. Although our warranty team and project manager are aware of the issue, the problem still exists. What could have/still could be done differently: follow-up with trades and customer to ensure requested work has been completed. Overall, would we buy from Shea again. Absolutely YES! Our home is wonderful and we look forward to enjoying it for years to come. ... More

Great experience. No issues. One question no one seems to know an answer too - what the heck is going into the common ground behind my home. Please respond - this is been going on for a month. No one knows. That’s ridiculous

This is my 2nd Shea Home so I knew how stellar & on target Shea is with construction & design. That was how I knew this was to be my Dream Home as Tracy/Julie are amazing guides to home ownership. Loved the email telling me status on construction stages to using My Shea Homes. Design Center helped me create the most beautiful home in look & function. Options offered were wonderful in all levels. The downfall was receiving a home not move in ready as what I signed for - anxiety levels to get internet installed as external wiring from the ext of house not complete for a full month which meant I could not get White Glove done and other things, $661 1st water bill all on me as why was the irrigation not checked b/4 as the leak had to be happening b/4 ownership transfer & I have to still work w hoping to get the water district to credit not refund my $661 spent (a day 1100 gallons to then 2200 gallons used by 1 person & a dog) and probably another huge one coming as they bill bi-monthly-why prior to my ownership was this not caught at that amount, and to have water plumbing come in hot when using cold where plumber says its the weather which it wasn't, then White Glove gave missed messages on use a temporary password vs permanent as they did not disclose the change from temp password "breaks" the connection of the Eero wifi extender and even not taking out cardboard in the oven and masking tape which I almost missed on usage. All these issues could have been avoided if the punch list did a thorough run through on function. That was all un-necessary stress, money and time expended particularly myself as the new home owner . Shea builds a spectacular home in presentation, design and construction. Well thought on details and what you offer home ownership. This one fell short on delivery as I am still right now watching out for what may come. I love my home though. ... More

It was awesome working with Kim a d Blake building our dream home. They’re the most helpful people that we have ever worked with, always responsive to our questions and concerns.

Love shea home. Love the model of the home we bought.

Very nice experience. Made a home buying pleasant and easy

We signed our contract when the house was being framed so we didn’t not get to make any selections or changes. The construction team was very responsive and stayed on schedule. The end product is beautiful and so far we have had very few warranty issues. We love our new he and the neighborhood!

Sandy was fantastic A+ Phil will ease your mind after closing Great experience over all

Did not appreciate the 11 text messages in 20 mins asking me to fill this out

Shea homes buying experience was an easy process and any issues that I uncovered after I moved in was addressed in a timely manner.

Shea made the home buying and building experience easy. We looked at several builders and none compared to the quality of Shea.

I have some issues with the design of the house and the community, but overall Shea has done a great job. They have been very responsive taking corrective actions to the few issues that have come up in the 2 months that I have lived in the house.

Prompt communication. Responsive to issues. Knowledgeable.

My experience with Shea was very good from start to finish of home. Communication was great and no issues with Shea's responsiveness. Was given the name of a job site foreman who kept me posted along the way of construction, which included several walk throughs of the home before it was completed. I highly recommend Shea as a home builder.

The entire process - pre release reservations seminars ,on site tours, lot reservation, design studio, customer walkthrough and warranty support was very organized and well managed. Had a great experience working with Micah, Hella, Kveta & Duane! All of them always went above and beyond!

The agent we worked with was Leslie & she was outstanding from beginning to end. We waited a long time to get notified & the prices of the models kept going up substantially. We love our new house, but there are many flaws in the painting, cabinetry, stucco. Shea seems to do a good job in getting those flaws fixed with Will & Matt.

Chuck, Peyton and Ron have been excellence with my home buying experience and even with the follow up after I moved into my home. I’m enjoying my home. Thanks Shea!

Just don’t have any timeline expectations for anything from the build, landscaping, appliances, and you won’t be disappointed.

So excited to be a part of Marquee! Shea team was great!