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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 2018 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

2018 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.1

Responsiveness 4.2

Customer Reviews

Shea Homes - Shea made the entire process informative, friendly, and fun!

  • Casey K.
  • Verified HomeBuyer
  • June 01, 2021
  • Castle Rock, CO

Shea made the entire process informative, friendly, and fun! We enjoyed every step of the process. Highly recommend!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very knowledgable.

  • Andrea F.
  • Verified HomeBuyer
  • June 01, 2021
  • OCALA, FL

Quality builder. Good value for your money

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Good quality and updates throughout the process.

  • Abraham F.
  • Verified HomeBuyer
  • June 01, 2021
  • Queen Creek, AZ

Good quality and updates throughout the process. Would buy with Shea again!!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - the whole process was seamless and it continues with the service

  • Herb S.
  • Verified HomeBuyer
  • May 26, 2021
  • Front Royal, VA

the whole process was seamless and it continues with the service rep.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Service

  • Javier F.
  • Verified HomeBuyer
  • May 26, 2021
  • Humble, TX

Great service, offer great options for any type of issues during qualification of loan

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The feeling of community and friendly people.

  • John N.
  • Verified HomeBuyer
  • May 25, 2021
  • Indio, CA

Their attention to details in and out of the house.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great customer service

  • Anonymous
  • Verified HomeBuyer
  • May 25, 2021
  • Rio Verde, AZ

This is my second time with Shea and again, the whole process was a great experience as before. Their house is really in great quality and the customer service is so good. Our dedicated customer service rep is very helpful and responsive. Overall, a trustworthy builder.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall Great Home Buying Experience, Highly Recommend

  • Andrew B.
  • Verified HomeBuyer
  • May 25, 2021
  • Littleton, CO

This is our second new build and the experience with Shea was much better than our last experience. The Shea team was very responsive throughout the process and went above and beyond. Now that we are in our new home they continue to quickly address any warranty items. Their homes are high quality and and up-to-date with the latest technology and smart products.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

No problems whatsoever

  • Anonymous
  • Verified HomeBuyer
  • May 24, 2021
  • Indio, CA

Beautiful and Clean home was delivered on promised day!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everyone’s willingness to help.

  • Susan S.
  • Verified HomeBuyer
  • May 19, 2021
  • Bonney Lake, WA

I had a great experience with Shea homes. They were very responsive and always happy and willing to answer any and all questions. I would recommend Shea homes any one who asks.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Everyone has been responsive and nice.

  • Anonymous
  • Verified HomeBuyer
  • May 18, 2021
  • Rio Verde, AZ

Everyone has been responsive and nice. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - These homes are beautiful homes

  • Jessica M.
  • Verified HomeBuyer
  • May 17, 2021
  • Littleton, CO

These homes are beautiful homes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First time home buyer

  • Anonymous
  • Verified HomeBuyer
  • May 14, 2021
  • Bonney Lake, WA

I didn't know what to expect but Shea made the process easy, stress free, and positive. I was pleasantly surprised! A close friend of mine who had home building experience...literally....accompanied me throughout the process and was very impressed with everything he saw which only added to my assurance that I had made a good decision. Many times he said Shea went 'above and beyond'.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was a very easy, seamless process

  • Lee E.
  • Verified HomeBuyer
  • May 13, 2021
  • Queen Creek, AZ

I could not have asked for a more smooth and better experience from start to finish. I kept waiting for something to go wrong, but nothing ever did! I would highly recommend Shea Homes to anyone.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - The builder did everything they said they were going to do and

  • Joseph N.
  • Verified HomeBuyer
  • May 12, 2021
  • Huntington Beach, CA

The builder did everything they said they were going to do and were a pleasure to work with throughout the project.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

All the people who we had contact with were wonderful.

  • Maxwell L.
  • Verified HomeBuyer
  • May 11, 2021
  • Rio Verde, AZ

Always very helpful and responsive.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Post sale process

  • Stephen C.
  • Verified HomeBuyer
  • May 11, 2021
  • Front Royal, VA

Great experience, very happy with our home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quick response to any issues

  • Rohit A.
  • Verified HomeBuyer
  • May 06, 2021
  • Brentwood, CA

I’ve lived in four new builder homes and Shea’s quality and experience has been the best! The construction, customer care and finance team have been very professional! We owe a special thanks to Tracy for her support through the tough pandemic period!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Has been a fantastic experience with every part of Shea we have

  • Michael O.
  • Verified HomeBuyer
  • May 05, 2021
  • Castle Rock, CO

Has been a fantastic experience with every part of Shea we have worked with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Great experience from beginning to end!

  • Jeffrey R.
  • Verified HomeBuyer
  • May 04, 2021
  • Queen Creek, AZ

Great experience from beginning to end!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - The Shea Home Team experience made our purchasing communications

  • Eddie J.
  • Verified HomeBuyer
  • April 28, 2021
  • Peoria, AZ

The Shea Home Team experience made our purchasing communications easy to follow, understand and not waste valuable time and resources.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Response was fast

  • Jorge S.
  • Verified HomeBuyer
  • April 27, 2021
  • Nipomo, CA

Beautiful home, well built, great neighbors

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality home and quality stafff

  • Camille R.
  • Verified HomeBuyer
  • April 27, 2021
  • Castle Rock, CO

I love my new home, and working with the Shea team was a great experience! They kept me informed during the building process while keeping on schedule with the date of completion. Any questions or issues have been promptly resolved, great experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Communication

  • Srinivas M.
  • Verified HomeBuyer
  • April 27, 2021
  • Tracy, CA

Trusted , very friendly and helpful

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It is the first home we have lived in that I didn’t build. It was a great experience and we have a beautiful homesite!

  • Mark H.
  • Verified HomeBuyer
  • April 22, 2021
  • Bonney Lake, WA

It is the first home we have lived in that I didn’t build. It was a great experience and we have a beautiful homesite!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5