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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 2018 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

2018 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.1

Responsiveness 4.2

Customer Reviews

Everyone was a pleasure to deal with

  • Ernie L.
  • Verified HomeBuyer
  • April 20, 2021
  • Queen Creek, AZ

Great house ! Love the design and quality.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Would recommend to anyone looking for a new home

  • Michael C.
  • Verified HomeBuyer
  • April 20, 2021
  • Indio, CA

Would recommend to anyone looking for a new home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

best home builder

  • Robert L.
  • Verified HomeBuyer
  • April 15, 2021
  • Davis, CA

Great quality and best design for the house. Satisfied with Shea homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Service has been great from sales to service!

  • Ravinder S.
  • Verified HomeBuyer
  • April 15, 2021
  • Yorba Linda, CA

Service has been great from sales to service!!! Really appreciate all the attention!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - We have ha d a great experience with the builder

  • John H.
  • Verified HomeBuyer
  • April 15, 2021
  • Queen Creek, AZ

We have ha d a great experience with the builder

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Shea is engaged throughout the entire process, from design to

  • Jevon M.
  • Verified HomeBuyer
  • April 07, 2021
  • Queen Creek, AZ

Shea is engaged throughout the entire process, from design to beyond the close, overall a great experience!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The 1-5-11 month follow up checks on workmanship

  • Shannon O.
  • Verified HomeBuyer
  • April 07, 2021
  • Gilbert, AZ

So far has been a very good experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good communication and quality workmanship

  • Anonymous
  • Verified HomeBuyer
  • April 02, 2021
  • Castle Rock, CO

High quality workmanship, good communication and attention to detail.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - The variety of floor plans was great and the Shea associate was

  • Linda C.
  • Verified HomeBuyer
  • March 31, 2021
  • Bonney Lake, WA

The variety of floor plans was great and the Shea associate was very knowledgeable and helpful. The design process was fun and the follow up was great. The team delivered on time and made the move-in smooth.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Communication throughout the process was great!

  • Christopher W.
  • Verified HomeBuyer
  • March 31, 2021
  • Manvel, TX

Communication throughout the process was great! Quality is outstanding. Love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The follow up

  • Stuart G.
  • Verified HomeBuyer
  • March 26, 2021
  • Indio, CA

I have a great experience with the follow up our Rep Ryan has been very responsive.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The attentiveness to our needs

  • Sean S.
  • Verified HomeBuyer
  • March 26, 2021
  • Parker, CO

Our journey was great! The thing that stood out to me most was the attentiveness to our needs. Everything has been handled so professionally and in a timely manner. The follow ups and eagerness to address issues is head and shoulders above our other experiences with other builders. We would only ever buy a Shea home again if we were to move from our new dream home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent sales team!

  • Po d.
  • Verified HomeBuyer
  • March 25, 2021
  • Gilbert, AZ

I love Shea Homes! I had the best experience with Shea’s Sale representative, Mike C. and his manager Justin. They were always quick to resolve any issues while we going through the home building process. The Superintendent Mike K were always helpful to fix issues as well. Overall, I really love Shea homes. Great design, price fairly and excellent warranty service as well. The builder that “Cares”

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Fantastic, very happy to be back !

  • Lori M.
  • Verified HomeBuyer
  • March 25, 2021
  • Front Royal, VA

Fantastic, very happy to be back !

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Excellent quality of construction and finishes

  • Daniel G.
  • Verified HomeBuyer
  • March 24, 2021
  • Peoria, AZ

Excellent quality of construction and finishes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everything about the experience and our home has been more than excellent!!!

  • Mary O.
  • Verified HomeBuyer
  • March 20, 2021
  • Spring, TX

From the day we walked into the sales office till even after we had closed and moved in....Shea homes has been the absolute best!!! The staff is over the top wonderful David and Josh are awesome!! And now, Tallifer...all are so helpful and prompt with responding to any issues. The quality of the home itself is outstanding!!! Would definitely recommend Shea Homes!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Our Field Manager

  • Scott L.
  • Verified HomeBuyer
  • March 17, 2021
  • Queen Creek, AZ

Jared Sully our field manager inherited us after a rather slow and lackluster start to the building process, our initial field manager wasn’t great. Too many mistakes and oversights. Jared was appointed to us a few months in by Scott Ray to handle the final build out. Jared was phenomenal! He got things on track and didn’t settle for mediocrity. He truly believes in doing things right and right on time. Hands down, Jared Sully is the reason for our trust in Shea Homes. He is truly an asset to Shea Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - This process has been really easy for us.

  • Dianne M.
  • Verified HomeBuyer
  • March 17, 2021
  • Manvel, TX

This process has been really easy for us. Shea was really great about correcting some minor issues we had after closing. I would recommend Shea Homes to anyone

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - This was my first experience buying a new house from a builder,

  • Gennady P.
  • Verified HomeBuyer
  • March 16, 2021
  • Nipomo, CA

This was my first experience buying a new house from a builder, and they exceeded my expectations.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Staff are very efficient, and helpful especially June Jeung who

  • Shiely S.
  • Verified HomeBuyer
  • March 16, 2021
  • Tracy, CA

Staff are very efficient, and helpful especially June Jeung who help and guide me through the loan process. Kudos to all staff of Shea Langston- Karen, Maria, Derek, Octavio!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - My home buying experience with Shea was great.

  • Pamela D.
  • Verified HomeBuyer
  • March 12, 2021
  • Livermore, CA

My home buying experience with Shea was great.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Satisfied overall

  • Yuan L.
  • Verified HomeBuyer
  • March 09, 2021
  • Gilbert, AZ

Overall we are satisfied with the new home despite some minor issues, which were addressed during one month follow up. They are quite responsive to issues and repair requests.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love our new home and location

  • Tom M.
  • Verified HomeBuyer
  • March 09, 2021
  • Denver, NC

House was delivered on time as stated several months prior. We were sent pictures and updates of the progress. Had virtual meetings with design teams and two on-site walkthroughs, as we lived hundreds of miles away at the time. There were a couple of issues when we moved in, but Shea took care of them right away. We love our new home and the location.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

They did what they said they were going to do and on time.

  • William I.
  • Verified HomeBuyer
  • March 03, 2021
  • Santa Maria, CA

It is very difficult to find a quality built home of 2000 square feet or more in California for under $750,000 but here at Rice Ranch, in a wonderful community, at home with nature we have found just that.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sales service by Kim

  • Mario D.
  • Verified HomeBuyer
  • March 02, 2021
  • Katy, TX

The service that was provided when choosing our home was great

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5