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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 2042 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

2042 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.1

Responsiveness 4.2

Customer Reviews

Shea Homes - Staff are very efficient, and helpful especially June Jeung who

  • Shiely S.
  • Verified HomeBuyer
  • March 16, 2021
  • Tracy, CA

Staff are very efficient, and helpful especially June Jeung who help and guide me through the loan process. Kudos to all staff of Shea Langston- Karen, Maria, Derek, Octavio!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - My home buying experience with Shea was great.

  • Pamela D.
  • Verified HomeBuyer
  • March 12, 2021
  • Livermore, CA

My home buying experience with Shea was great.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Satisfied overall

  • Yuan L.
  • Verified HomeBuyer
  • March 09, 2021
  • Gilbert, AZ

Overall we are satisfied with the new home despite some minor issues, which were addressed during one month follow up. They are quite responsive to issues and repair requests.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love our new home and location

  • Tom M.
  • Verified HomeBuyer
  • March 09, 2021
  • Denver, NC

House was delivered on time as stated several months prior. We were sent pictures and updates of the progress. Had virtual meetings with design teams and two on-site walkthroughs, as we lived hundreds of miles away at the time. There were a couple of issues when we moved in, but Shea took care of them right away. We love our new home and the location.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

They did what they said they were going to do and on time.

  • William I.
  • Verified HomeBuyer
  • March 03, 2021
  • Santa Maria, CA

It is very difficult to find a quality built home of 2000 square feet or more in California for under $750,000 but here at Rice Ranch, in a wonderful community, at home with nature we have found just that.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sales service by Kim

  • Mario D.
  • Verified HomeBuyer
  • March 02, 2021
  • Katy, TX

The service that was provided when choosing our home was great

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - I was really impressed and grateful throughout the whole experience

  • Shaila R.
  • Verified HomeBuyer
  • March 02, 2021
  • Tracy, CA

I was really impressed and grateful throughout the whole experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Overall quality for a track home was excellent!

  • Raymond H.
  • Verified HomeBuyer
  • March 02, 2021
  • Wickenburg, AZ

Overall quality for a track home was excellent!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality

  • Mary A.
  • Verified HomeBuyer
  • March 02, 2021
  • Denver, NC

The quality. Also, standard items such as 5” baseboards and other builders has that as an upgrade. The Twin Mills Club was the real sell for us as it is a place we will use a lot. From the pools, amphitheater, restaurant, demonstration kitchen, etc. love love love it. And the Freedom Boat Club is the icing on the cake.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good communication

  • Timothy L.
  • Verified HomeBuyer
  • February 25, 2021
  • Bonney Lake, WA

The sales, project management and customer care teams do a great job of making sure we're informed and in listening to and responding to our concerns.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great sales staff and great follow up

  • Ronald C.
  • Verified HomeBuyer
  • February 25, 2021
  • Carlsbad, CA

The homes are built with quality. The sales staff were great. The follow up care is outstanding.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Nice experience working with the Shea team.

  • Del G.
  • Verified HomeBuyer
  • February 24, 2021
  • Queen Creek, AZ

Nice experience working with the Shea team. Very responsive to address any issue I had quickly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A Extra Mile Experience!

  • Sidney J.
  • Verified HomeBuyer
  • February 23, 2021
  • Rio Verde, AZ

The care and concern throughout the team layers. Each took the time to listen and understand our needs from the start of the process to our one month review. Even though the whole team is exceptional... Steve S. has truly made the Shea experience one that we will never forget. He really goes the extra mile for his customers. Thanks again !

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Professionalism; everything about this experience has been positive.

  • Earl P.
  • Verified HomeBuyer
  • February 23, 2021
  • Brentwood, CA

The pool at Shea Barcelona is too small. If it were 8-10 feet longer and maybe 1/2 foot deeper, it could be adequate. It must be the smallest pool in Calif. Security must be improved! Please finish those gates. Leave them open during daytime construction, but we do not feel as secure as we would like at night. Having raised these issues, you have nevertheless built a wonderful community and we very much look forward to spending our golden years there.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - This is my second home purchase with Shea.

  • Tina R.
  • Verified HomeBuyer
  • February 23, 2021
  • Groveland, FL

This is my second home purchase with Shea. They build a quality home and stand behind their product.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Excellent home buying experience.

  • Vaibhav V.
  • Verified HomeBuyer
  • February 23, 2021
  • Fremont, CA

Excellent home buying experience. Sales persons are fantastic

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ease of purchasing the new home, impressed with the quality and amenities .

  • Pamela C.
  • Verified HomeBuyer
  • February 23, 2021
  • Las Vegas, NV

A quality product priced competitively.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - It was very good and fair.

  • Moemen M.
  • Verified HomeBuyer
  • February 23, 2021
  • Irvine, CA

It was very good and fair. They treated us kindly and gave us great service.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Living my best life!

  • Patricia H.
  • Verified HomeBuyer
  • February 23, 2021
  • Brentwood, CA

My house was move in ready and could not have added another upgrade to make it perfect. Love the open space, the view and most importantly the quality in a Shea home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic home buying experience!

  • Thomas S.
  • Verified HomeBuyer
  • February 23, 2021
  • Rio Verde, AZ

We are 2 months post move in and have nothing but great experiences to share regarding Shea. From the Sales process thru to construction, closing, move in, and post follow-up all experiences have been first class!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Awesome experience working with Shea representatives all the

  • Nandagopal M.
  • Verified HomeBuyer
  • February 18, 2021
  • Peoria, AZ

Awesome experience working with Shea representatives all the way from Sales, Supers, technicians and Reps. Very prompt and responsive.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Virtual home buying experience!

  • Mary H.
  • Verified HomeBuyer
  • February 17, 2021
  • Wickenburg, AZ

Excellent experience! I ultimately bought my Shea home the virtual way! COVID-19 has changed many things for us all. After searching different Arizona areas and houses on line, I determined the Wickenburg Ranch development was a good fit. I love the terrain, the hills and mountains, the openness was extremely appealing! Gave me a sense of freedom.! Fortunately when I made contact with Shea homes for “move-in”ready homes, I was connected to Ted. Ted is a terrific person to work with. He conducted virtual tours multiple times on several homes of interest. I have to admit I ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Very impressed with my home.

  • Camille S.
  • Verified HomeBuyer
  • February 16, 2021
  • Littleton, CO

Very impressed with my home. I love the floorplan and location so much. We've had some issues after closing and the warranty process has been great. All the different trades who have come to my home have been punctual, prompt, and professional. I'm extremely happy.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Customer Service

  • Teresa C.
  • Verified HomeBuyer
  • February 16, 2021
  • Bonney Lake, WA

We appreciated the friendliness of everyone we have had contact with, and we were impressed by the timeline from start to finish. Even with COVID, weather issues, and a fire in the area that shut down all construction, the timeline was just one week off of the projected completion date. The home is beautiful, we love it!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - All Shea Homes reps I was in contact with throughout the process

  • Michelle R.
  • Verified HomeBuyer
  • February 16, 2021
  • Chula Vista, CA

All Shea Homes reps I was in contact with throughout the process were awesome and nothing short of helpful. Josephine was excellent during the purchase. Javier and Angel were great during the 1 month check. We love our new home!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5