Shea Homes Reviews

Margie was awesome. Communication during build was best of all the homes we have built

not working lighting with found not to code electrical wiring, attic light left on, backwards install door locks, 2-inch crowned tile in living room, ongoing not fixed broken irrigation box with box lid not secured, Heating and Air drainage issues, 2 inch crowned bottom frame of kitchen island.

The location is great. I felt that Shea was underquailified to deliver this type of home. There was constant delays and the workmanship was just fair. I ahve bought many higherend homes and that were delivered much better.

The design process was very easy and straight forward. We wish there were more options as far as the backyard and fencing like another Trilogy property next door has. Also having the amenities up and running faster would also be a good thing. Overall though very happy with our new home.

Overall was good experience. Sales team was responsive and helpful. Wish they had more options on some things like insulation between floors to reduce noise, option for high end appliances like Wolf, laminate on stairs to garage, frosted windows, and more. Had few minor issues when moving in, but most were addressed quickly. One thing was a pain and that was an issue with the front door lock. Shea said I had to work with vendor to get a replacement lock which was time consuming. I would have expected them to resolve it with the vendor.

We found our buying experience to be very simple and straightforward, working with Kirstie, our awesome sales advisor who was great to deal with and always very responsive. Also pleased with the walk-through and sign-off process. Couldn't be happier with our purchase,

Awesome experience. I love my home

Open communication via Teams during the process

Everyone has been great. Alex, Tracy, Barbara have been extremely responsive, informative and took care of any questions or issues. The Trades that cames out for the 1-month warranty work were great. Don't know what else they could do. Very happy with the house so far.

Great customer service by Josephine Hasting & Jibron aka Joey the construction guy was very informative & patient with going over the details of the new home With us. Ricky was a very pushy guy who didn’t let me note any minor issues in the house, as he says “everything can’t be perfect “. There is a lack of response to house issues as we’re still waiting for our floors issues to be fixed, but we love our new home. Love the community get togethers to meet our new neighbors and the quick development of our neighborhood/community. Glad to part of the Shea community.

I think there prices were a little high and would have liked to have had more options available but there promise of resort style living is a great selling feature for the 55+ buyers.

She was extremely helpful, always very friendly and got things done quickly.

It's my first home in USA, shea homes sales person Elizabeth made it smooth and awesome buying experience . Elizabeth was always responsive and helpful throughout purchase process. Shea homes materials and home build quality is great. Overall we felt shea homes is name for trust and quality for new home purchase.

We had health hardship and wanted to stay with present doctors out of state where we were living and cancel ,before builder had started work on house. They responded with keeping our entire large deposit if we cancelled even though my wife was in a life threatening situation. This was not buyers remorse ,but a rea l health scare.

Great Builder thanks for a Beautiful Home

Susan, Director of the Design Center, helped guide me through the process, doing an exceptional job! Will, the construction supervisor, incorporated many of my personal choices into beautiful finished options.

Service team is great and very impressive . Great purchase experience.

We love the community and the people. We love our house.

Not very flexible with desired changes

Shea Homes says NO to even any minor change that you ask for, and then turn around and build it for their company people buying homes in the same neighborhood. And this is for a subdivision built by Shea's supposedly upscale "Signature" division! They even changed the color of our home from what we contracted for!

Very pleased with the process.

From the moment we walked into the sales office every one was great to work with, no pressure just a professional approach and giving us many good reasons to live in Triology. We knew this was the place for us and we are so happy we chose this wonderful community as our forever home.

Solar panel connections were the night mare. Solar Power company is not responsive and very difficult to reach. Thanks to Ryan the tech, he fixed everything. My power grid was pressure washed and of course full of dust and also rust can you imagine in a brand new home your power grid is like that. Night mare.

I was told the build would be 12 months and it was 18. The workmanship is below average and quality control is non existent. Warranty service is a nightmare.

Will has been a delight to work with!