Shea Homes Reviews

They build a good product

The home buying process was good. They kept constant communication with me throughout the build. The home has many smart features that other builders don’t use so it’s nice to see that. The workmanship of the home is good, there were some areas that could have been done better. The team is working with me now to get those things fixed. Overall decent experience.

I really enjoyed working with Korbin, he was knowledgeable, very responsive and always on top of things. The construction was quick, but with that as usual there were some issues. Even things that were pointed out months in advance didn't get fixed before completion, and still haven't been fixed 2 months after move in even after promised within 10 days. Overall 4 out of 5!

Shea allows a home buyer to work with the teams to answer questions and address issues.

This was our first experience dealing with a large builder and we were pleasantly surprised. They were very responsive to our questions and concerns and they got the home done on time - even in the middle of a pandemic.

I will buy again w shea

The builder was on time even with the pandemic. The time was followed. The downside is when we asked about the backyard to the Sales team how large it would be, the answer they said, it would be similar to the model homes. That wasn't the case. It was smaller. As a buyer, we would expect the same exact thing from the model home. Also, solar system comes with the house, but it's taking forever to get the activation done.

Buying a house from Shea Homes has been nothing but an amazing experience. We are extremely pleased with the service that the whole team has provided.

Kudos to shea for coming up with a new, innovative, out of the box floorplan. Our single level flourish model is beautiful and we love it! Only wish that the design center had more samples of their finishes. Some of the samples did not show the variations in the material (which is normal), but not to the extent we encountered. Although it was a little misleading, we made it work, and after 90 days we're still in love!

I love the design and value of Shea homes, over all I would say they are a better than average builder. Depends on which customer service representative that being assigned, responsiveness is from bad to excellent. I had good and bad experiences with them.

Shea produced a solid home and have been responsive to issues.

it is a good house at this price in this time. quality materials and constructions. i will recommend my friends and family if they are looking for a house.

There are obvious problems with doors, windows, water pipes, refrigerators, and walls, and the emergency response speed is very slow.

Over all my experience was pretty good. The home looks very nice, and most everything is in place. Some expected issues with a new construction are fine, but there are some more than I would have expected for the price paid, and some of the issues I pointed out were ignored, denied, or called normal when they should have been taken care of. Otherwise, quick to respond and set up trade calls, but it often takes a long time to get the trades to show up.

People at Shea are great but have had several small issues after purchasing home. Response to resolve have been great.

We have few issues that have been solved professionally snd timely. Crystal wax very responsive

Despite a 7 month delay of moving in due to “municipalities,” the home is very beautiful and just what we expected. Management is friendly and responsive for the most part. There is a lot going on while construction is happening. We enjoyed meeting workers and networking to install this or that in our home. In case we have any problems in the future, we know who we can call.

Overall a good experience. Warranty issues and communication could improve.

The home took a little more time to be built than expected. They did not have framers for 3 months. Shea mortgage did not contact us 90 days out as promised. I had to call them. Brandon was very professional and helpful and continues to be when ever I have questions. Overall, satisfied with product after being in 2 months.

There was a change in warranty specialist which caused the issues to be delayed. Hopefully Shea Homes takes care of this transition process so the home owner is not affected.

Only wish yard was more level. Too Many unlevel spots in yard.

Closed escrow December of last year It now May and still waiting for Ring doorbell and Wi-Fi plus repairs needed

Better quality than many new home builders.

Would like to mention June and Octovia from Shea Home has been giving wonderful service. Very pleasant and easy to work with both of the individual. Octovia takes immense steps to meet the quality and customer satisfaction. Deeply disappointed with Solar installation is horrible experience, took several follow-ups to make things working.

Communication from the Sales Department has been exceptional. Understanding that we purchased our home at the onset of the COVID Pandemic, there have been some challenges; communication from trades & completion of punchlists have been the largest hurdle. All in all, we love our home and have enjoyed the process.