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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 906 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

906 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.2

Responsiveness 4.1

Customer Reviews

Shea Homes - The process was long due to Covid and the problems with materials

  • Bradley F.
  • Verified HomeBuyer
  • June 23, 2022
  • Mesa, AZ

The process was long due to Covid and the problems with materials and lead times. Shea representatives were always able to talk to even if the news from them wasn't what you wanted to hear. They did the best they could with the trades available to complete the home and make the required fixes. We love the design, feel, and function of the new home tremendously.

Total Score 4


Quality 3

Trustworthiness 3

Value 5

Responsiveness 5

Shea Homes - Overall it was an great experience and Shea was very responsive

  • Sathish T.
  • Verified HomeBuyer
  • April 13, 2022
  • Peoria, AZ

Overall it was an great experience and Shea was very responsive and workmanship was great. Happy Customer..

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Shea Homes-Family - Had a great experience with shea.

  • Vishal B.
  • Verified HomeBuyer
  • February 08, 2022
  • Parker, CO

Had a great experience with shea.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

It’s good

  • Vamsi E.
  • Verified HomeBuyer
  • January 25, 2022
  • Peoria, AZ

It’s very good experience. The sales people and site managers are good and helped us on timely manner. Only I am not satisfied is at design center. They didn’t even show options to choose and didn’t explained the options.. due to that I ended up with what ever they shown.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Shea Homes - Good project manager and sales.

  • Matthew H.
  • Verified HomeBuyer
  • November 02, 2021
  • Missouri City, TX

Good project manager and sales.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 2

Shea Homes - We are happy with our purchase.

  • Genero L.
  • Verified HomeBuyer
  • November 02, 2021
  • Yorba Linda, CA

We are happy with our purchase.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Shea Homes - Responsiveness is good.

  • Tong C.
  • Verified HomeBuyer
  • November 02, 2021
  • Tracy, CA

Responsiveness is good. Appliance arriving too late.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Shea Homes - A decent builder with good service

  • Anonymous
  • Verified HomeBuyer
  • November 02, 2021
  • Manvel, TX

A decent builder with good service

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Support and communication with job site manager was terrific. We have also enjoyed our relationship with the C/S rep following completion.

  • Steven P.
  • Verified HomeBuyer
  • October 26, 2021
  • Livermore, CA

There have been some issues with workmanship and materials but most of these have been taken care of in a reasonable time period. The homeowners association follow through, however, has been extremely poor and we are somewhat concerned about that going forward.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Shea Homes - They build a good product

  • Anonymous
  • Verified HomeBuyer
  • July 28, 2021
  • Manvel, TX

They build a good product

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Shea Homes - The home buying process was good.

  • Anonymous
  • Verified HomeBuyer
  • April 28, 2021
  • Tracy, CA

The home buying process was good. They kept constant communication with me throughout the build. The home has many smart features that other builders don’t use so it’s nice to see that. The workmanship of the home is good, there were some areas that could have been done better. The team is working with me now to get those things fixed. Overall decent experience.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Korbin was amazing through the whole process

  • Thomas L.
  • Verified HomeBuyer
  • April 27, 2021
  • Peoria, AZ

I really enjoyed working with Korbin, he was knowledgeable, very responsive and always on top of things. The construction was quick, but with that as usual there were some issues. Even things that were pointed out months in advance didn't get fixed before completion, and still haven't been fixed 2 months after move in even after promised within 10 days. Overall 4 out of 5!

Total Score 4


Quality 3

Trustworthiness 4

Value 5

Responsiveness 4

Ability to work with sales and construction team

  • Kevin G.
  • Verified HomeBuyer
  • April 27, 2021
  • Brentwood, CA

Shea allows a home buyer to work with the teams to answer questions and address issues.

Total Score 4


Quality 4

Trustworthiness 5

Value 3

Responsiveness 4

They did good quality work and completed the house when they said they would

  • Laura A.
  • Verified HomeBuyer
  • February 17, 2021
  • Parker, CO

This was our first experience dealing with a large builder and we were pleasantly surprised. They were very responsive to our questions and concerns and they got the home done on time - even in the middle of a pandemic.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Team is courteous and responsive

  • Christie S.
  • Verified HomeBuyer
  • January 12, 2021
  • Gilbert, AZ

I will buy again w shea

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Timeline

  • Maryann P.
  • Verified HomeBuyer
  • December 22, 2020
  • Tracy, CA

The builder was on time even with the pandemic. The time was followed. The downside is when we asked about the backyard to the Sales team how large it would be, the answer they said, it would be similar to the model homes. That wasn't the case. It was smaller. As a buyer, we would expect the same exact thing from the model home. Also, solar system comes with the house, but it's taking forever to get the activation done.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Shea Homes - Buying a house from Shea Homes has been nothing but an amazing

  • Wendy L.
  • Verified HomeBuyer
  • December 08, 2020
  • Commerce City, CO

Buying a house from Shea Homes has been nothing but an amazing experience. We are extremely pleased with the service that the whole team has provided.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

What a home!

  • Kyle B.
  • Verified HomeBuyer
  • November 16, 2020
  • Peoria, AZ

Kudos to shea for coming up with a new, innovative, out of the box floorplan. Our single level flourish model is beautiful and we love it! Only wish that the design center had more samples of their finishes. Some of the samples did not show the variations in the material (which is normal), but not to the extent we encountered. Although it was a little misleading, we made it work, and after 90 days we're still in love!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

I love Shea homes

  • Anonymous
  • Verified HomeBuyer
  • September 29, 2020
  • Gilbert, AZ

I love the design and value of Shea homes, over all I would say they are a better than average builder. Depends on which customer service representative that being assigned, responsiveness is from bad to excellent. I had good and bad experiences with them.

Shea Homes responded:
Thank you for your feedback. We apologize you've had some issues with customer service. Please reach out to us at customerservice@sheahomes.com so we can address your concerns. shea

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Happy with my Shea Home

  • Andrew C.
  • Verified HomeBuyer
  • September 15, 2020
  • Gilbert, AZ

Shea produced a solid home and have been responsive to issues.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

they did their best services for me.

  • Sabin A.
  • Verified HomeBuyer
  • February 28, 2024
  • Missouri City, TX

it is a good house at this price in this time. quality materials and constructions. i will recommend my friends and family if they are looking for a house.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

ORO ridge Poor after-sales service and slow emergency response

  • Xiao Y.
  • Verified HomeBuyer
  • October 18, 2023
  • San Tan Valley, AZ

There are obvious problems with doors, windows, water pipes, refrigerators, and walls, and the emergency response speed is very slow.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Overall pretty good

  • Renzo G.
  • Verified HomeBuyer
  • July 02, 2023
  • Phoenix, AZ

Over all my experience was pretty good. The home looks very nice, and most everything is in place. Some expected issues with a new construction are fine, but there are some more than I would have expected for the price paid, and some of the issues I pointed out were ignored, denied, or called normal when they should have been taken care of. Otherwise, quick to respond and set up trade calls, but it often takes a long time to get the trades to show up.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Experience

  • Evan F.
  • Verified HomeBuyer
  • June 06, 2023
  • Chula Vista, CA

People at Shea are great but have had several small issues after purchasing home. Response to resolve have been great.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Good

  • Byron R.
  • Verified HomeBuyer
  • February 02, 2023
  • San Diego, CA

We have few issues that have been solved professionally snd timely. Crystal wax very responsive

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4