Shea Homes Reviews

We loved working with Karen. We were hoping to finish the process with her. Derek filled in for her whenever Karen wasn’t available. This isn’t my first purchase, abd I have dealt with other builders and staff. Unfortunately didn’t have a great experience with Derek. Especially after closing, he was very cold, and wasn’t willing to help.

We were out of state when we bought our house so we had some apprehension about the whole process. But Jane was there to help guide us through it. She worked closely with our realtor throughout the process. As the build phase wound down, we started working more with Mike the build manager. He was very responsive and understanding throughout the process. We don't think the house would've come out as nice without his leadership. We did have several known problems going into closing that were a pain to get resolved since we had to let people into the house we now owned. We had to deal with the trades. I know there's a lot to juggle but these things should've been handled earlier. All in all the process went great and we'd do it again. ... More

The wait was worth it. Shea Home actually uses good building materials for their construction. We've had 2 neighbors from other builders compare their building structures to what we have and they both confirmed the quality.

Overall my experience was very good. The teams were responsive during the build process. After move-in, I sometimes feel that my warranty rep and I are not communicating the best, but I still have the 5 and 11 month visits to make sure everything gets worked out.

Home buying experience is smooth , quality is good .houses are expensive for the space and size

We are very satisfied with Shea Home through wonderful customer services

Overall, a good buying experience with Shea Homes. I was told of a framed walk-thru, but never happened. Timelines were non-existed or vague. Construction workers and other workers were helpful and very knowledgeable. Location and pricing were excellent. Buying process were a bit chaotic with VIP's being involved in the buying process.

Well, it took a very long time to get the house but, it was worth the wait. First and foremost, the location is premium! The builder kept many of the older trees and blended water tolerant plants to create an open, green environment The architecture, aligned to Feng Shui principles, reinforces the feeling of harmony and tranquility reflected in the community. Finally, I have to truly say that Philippe's genius matched us with the most delightful neighbors. Wayne and I feel grateful and fortunate to have found our last home. Thank you, Shea,

Had good working relationship with sales team, construction crew and post-completion complaaints team. Would have liked to see Shea offer more options at reasonable price, like interior cabinet, garage flooring, etc.

The overall buying experience was great. What I do think could have been improved is the oversight of the contractors. For our particular home there were some serious plumbing issues that had to be resolved right after closing. I understand that they work with a lot of contractors, but these types of things need to be caught and addressed before closing ideally. The sales team were amazing and always diligent in responding back to our questions/concerns. We never felt pressured to buy or forced to buy and they were always transparent of the entire process. Including discussing easements, what the HOA covers, important timelines, closing handouts, etc. ... More

We love our new home.

This is a very well designed complex with nice grounds. The units have smart home devices. It would have been nice to have assistance with setting up these devices. I still can't get my garage door app to work. All other devices are setup. Including the Ring doorbell, both thermostats, hot water heater, oven & microwave.

My house was built in time and whenever there was an issue they were quick to address it.

Our Sales Person and Field/Site Manager were willing to do whatever it took to make us happy. Above and beyond what might be expected.

Good build quality, but not great. Sales process was simple and streamlined. Overall a good experience except for HOA CC&Rs - overkill for 70 home tract.

As a first time I was apprehensive of how it will be, but the Shea team helped me step by step throughout the home buying process. Most importantly since I was one of the first 3 buyers in this community we got a really good value for money.

Working with Shea has been a very positive experience. I have nothing but great things to say about them. My one negative has been the third party landscaper chosen which is Gothic Landscape. If I had known how unresponsive and unreliable they are, I would have waited to do my full landscaping with another vendor after closing.

This was our first home purchase and we were pleasantly surprised to experience very little stress as it relates to ensuring the place was free from issues and we closed relatively quickly as well. Since moving in Shea and the warranty lead has been very quick to resolve any issue that arises and genuinely wanting us to be very happy with the purchase. I would recommend buying a shea home to anyone.

Good quality and great customer support

Shea representatives from Sales to Building Sup’s and Support Staff, have been fantastic. Many are lifelong employees, which says A Lot, and they all seem to care about providing a great experience and buttoned-up final product. Of course, there are ALWAYS issues at the end of a build and after closing, and you can always expect minor fixes & finishes to be needed. Most frustrations we have had are scheduling trades to fix details post-closing and a few things that could have been avoided with more care during the build (again back to trades - not Shea or Shea employees). Overall - we are very happy, satisfied and recommend Shea! ... More

Claire was extremely helpful,and a pleasure to work with.I highly recommend Shea Homes

Jaime was very healthy in sales office and Brooke was outstanding seeing things that needed corrected at the one month repair period.

The homebuying process was smooth with good customer service. The house is well-built and made from quality materials, but some design flaws leave a bit of an unpleasant aftertaste. For example, a few awkward door swings, a poorly placed light switch, and a strange kitchen layout make you wonder if the home design was tested for functionality. Some of these issues were addressed and modifications were accepted, but some other issues were simply ignored.

We had a great experience buying our first home with Shea! From the design team working with Lorri, to working with Tom and Victor, they are always responsive and here to help! Victor stops by often if we have a question and to check on us and we really appreciate that. We feel cared for and everyone we've worked with has felt like a friend!

Shea built a quality home with added great features. Their sales staff is very responsive and their workmanship is high quality.