Shea Homes Reviews

Our experience with Shea has been very positive, from identifying the community, spending time talking with the design, build, sales and support members who gave us comprehensive information. The homes are high quality with plenty of upgrade options available. The location of our Trilogy location is fantastic: close to shopping, medical and services needed. Plus it’s close to highway arteries that make transit easy.

So far, so good...Glenn is great to work with regarding repairs as he is very responsive and communicates well. We have only been in two months but very pleased so far.

It was the easiest experience one could ask for. The staff was helpful from beginning to end. Actually, they are still hopeful even after the build was finished. Very friendly.

The sales staff, Aimee in particular, was outstanding in their responsiveness and knowledge of the home, the design and the materials/finishes. The lot location is just what we wanted. Our primary difficulty in this purchase was dealing with the policies of Shea Mortgage. NOT the staff, they were really good at working with us. But taking several months to finalize the mortgage qualification process in our particular case was ridiculous. Especially in light of the fact we could easily of paid cash. But, it seems all of those "Hoops" were necessary for them to be able to immediately sell our mortgage after closing. To run the customer ragged as happened was really unnecessary. Had there not been an $8,000 incentive attached to obtaining the mortgage through Shea, I would have gone with my local lender and had it done in 30 days without the added stress and work required of me in providing documentation upon documentation. All that said, we love being a homeowner at Encanterra and look forward to many years of retirement living. ... More

The building was carried on in a friendly and professional manner all through the process. We’re very pleased with the finished product and the follow-up is excellent.

Had a great experience thru the whole process

Shea builds quality homes and communities!

Fantastic communication and attention to detail. We never felt out of the loop. Zack and Krystal are amazing!

Great experience working with everyone at Shea. Thank you.

Great service ,very nice house

Everyone was very courteous and respectful.

We are so happy with our Shea home. Thank you to the Shea Team for all you have done for me and my family.

The staff at Shea Homes are outstanding professionals who really care about the home buyer. They are knowledgeable, patient, kind, helpful and very nice to work with. First time Shea home buyer. Will recommend to all my friends. Thanks so much.

Pleasant experience from start to finish. You can tell everyone really cares about the Company they represent and the Houses they built. Great Job!

Best new home location， best design/constraction/sell service！best price and loan service！Very satisfactary being a first builded new house owner in the Briar Square，Mountain House，CA！Thanks Shea Home ！

Good, well constructed home. Great facilities (fitness center, boating, tennis etc. Lot's of stuff to do.

From sales to design center to buildout, every interaction we had was helpful and informative. Really felt like everyone was on our side helping to get our home just right. Very positive experience.

Shea homes has great home designs.

We feel lucky we were able to get a spec home given the housing market in Arizona. Watching the house going up was alot of fun, and Jason our superintendent was absolutely great. Christa was always helpful and prompt in returning our calls and helping with anything needed. Only a couple things that are minor would i change about the house. We love our new Shea home.

The best part of the experience was working with Sandy in the sales office. She made everything seamless.

The builder was professional and trustworthy.

Loved our experience with Shea from beginning to end!

The process of buying my dream-home was effortless and exciting. I had some challenges with the buyer of the home I was selling and Shea Team bent-over backwards to accommodate me. High-five Shea!!!

We are beyond pleased with our new home experience with Shea builders- Encanterra. Building a new home across the country is beyond challenging but during a pandemic was unimaginable. Our team was amazing keeping us informed with pictures,emails,texts,and virtual contact . When we finally were able to see our new home in person we were so excited and extremely impressed with the workmanship and quality of our new Shea home.

The Shea team, from their sales staff to their construction crews and quality control people, following the move-in have provided us a good experience. In the middle of our purchase, the pandemic hit, and there were some delays; however, we were pleased with how hard the Shea group worked to meet their deadlines and give us their professional treatment every step of the way from construction to the move-in.