Shea Homes Reviews

Overall was a positive experience from initial interactions all the way to closing. Shea team did job of keeping us updated along the way and were responsive to queries and clarifications, and we had pleasant interactions with entire team we were engaged with. Our closing walk through found mostly minor issues so that came as a good surprise. The workmanship while not perfect (we don't expect any home builder to be) certainly met our expectations for the most parts. Would recommend based on our experience so far.

Great construction manage - very well managed

Closed on our home 2 months ago, was about 1 full year since groundbreaking started. Process was generally smooth, issues with sub-contractors, design team, timing. We had an issue with missing carpet from the design center, was known since pre-drywall and was not resolved till 3-weeks before closing. Communication between sales/construction/design seems non-existent. Any issues we've had, have been addressed. We had an independent inspection done, sloppy work with drywall and stucco. Asked to repair and they will say that's the way it's done. I would say Shea is above average. Have heard many worse stories from other builders. ... More

Great value for money homes

While I can’t compare to another home I’ve built because this was our first new build we are happy with the home Shea built us. The process itself was a little more difficult because we bought during Covid. We had to make design center selections in one day so it was rushed. The other thing that sucked was b/c Covid slowed things down our models weren’t open when we purchased so we didn’t get to see some design center options they ended up installing in the models which probably would have changed our choices on some things. We’re happy with our purchase but I don’t know if I’d build a new home again as it’s a daunting process end to end. Parts were fun and obviously new is nice but it’s not for the inpatient. ... More

I was out of my element, having never bought a home by myself. It was an orderly transition, with help available when needed.

SalesPerson David was awesome. Did above and beyond what was in his control. Represented Shea very well. Love the home, specifically the layout.

Jacqui and Mae were great, easy to work with, and informative every step of the way. This is our second time buying a Shea home. We hope there aren't too many physical issues with the home like we had last time, and that if any, they'll be taken care of within the warranty timeframe.

Shea does a really great job with their new builds. We were surprised how close they stuck to the original schedule despite all of the shortages and supply chain issues. After moving in there were a few issues that have taken a long time to resolve. Our water heater was supposed to have a recirculation pump, for example. 2 months in and the recirculation pump still isn't functioning after multiple visits from plumbers and the customer care team. Overall we're happy despite the minor issues.

Settling in new home and getting prompt help whenever needed

Overall the experience was good. Definitely frustrating that they raised prices as much as they have. Priced us out of upgrades we would have wanted. The sales and building process was fairly straightforward, but definitely took longer than they thought it would.

The process was long due to Covid and the problems with materials and lead times. Shea representatives were always able to talk to even if the news from them wasn't what you wanted to hear. They did the best they could with the trades available to complete the home and make the required fixes. We love the design, feel, and function of the new home tremendously.

Overall it was an great experience and Shea was very responsive and workmanship was great. Happy Customer..

Had a great experience with shea.

It’s very good experience. The sales people and site managers are good and helped us on timely manner. Only I am not satisfied is at design center. They didn’t even show options to choose and didn’t explained the options.. due to that I ended up with what ever they shown.

Good project manager and sales.

We are happy with our purchase.

Responsiveness is good. Appliance arriving too late.

A decent builder with good service

There have been some issues with workmanship and materials but most of these have been taken care of in a reasonable time period. The homeowners association follow through, however, has been extremely poor and we are somewhat concerned about that going forward.

They build a good product

The home buying process was good. They kept constant communication with me throughout the build. The home has many smart features that other builders don’t use so it’s nice to see that. The workmanship of the home is good, there were some areas that could have been done better. The team is working with me now to get those things fixed. Overall decent experience.

I really enjoyed working with Korbin, he was knowledgeable, very responsive and always on top of things. The construction was quick, but with that as usual there were some issues. Even things that were pointed out months in advance didn't get fixed before completion, and still haven't been fixed 2 months after move in even after promised within 10 days. Overall 4 out of 5!

Shea allows a home buyer to work with the teams to answer questions and address issues.

This was our first experience dealing with a large builder and we were pleasantly surprised. They were very responsive to our questions and concerns and they got the home done on time - even in the middle of a pandemic.