Shea Homes Reviews

What a pleasant home purchase experience. The staff were so helpful, supportive, even when we worried our existing home wasn’t selling fast enough. Any question or worry was faced with calm, knowledgable, advice or assistance. We loved the gals: Jasmine and Andrea.

No suprises at closing. Great attention to details.

A few issues notes and one huge issue. The entire dowel and shelf from the master closet wall. Seems th ey didn’t secure it to any studs. The finish guy reinforced all shelves for us. Also missing grout from shower. Mostly small things. Our warranty rep, Ryan is awesome at helping us. Overall we love the house

The entire process went incredibly smoothly. From the very first time my wife and I met Hella, she was pleasant, professional, and exceptionally patient with us throughout the whole experience. She stayed consistently communicative and demonstrated impressive knowledge, answering every question we had with clarity and care. We definitely recommend Hella for any future buyers!

The sales team made our buying experience very enjoyable. We have had support whenever we needed issues addressed at our home. The quality of our building is outstanding and I don’t think you can get anything better for the price that we paid. All of the restaurants and shopping so close by is plus for this development.

The service was amazing, though some of the work could have been improved. Overall, I’m satisfied with everything. The sales team was great, and the sales warranty crew was awesome.

Love working with all the shea people - great sales, builders, and warranty rep

As a soon-to-be retired professional in my mid 50s, I couldn’t have chosen a better place to begin this next chapter of life than Trilogy Sunstone by Shea Homes. From the moment I first toured the community, it felt like more than just a neighborhood — it felt like a destination built for people who have worked hard, achieved a lot, and now want to truly enjoy life on their own terms. The homes are beautifully designed, with open floor plans, modern finishes, and thoughtful touches that make daily living both comfortable and elegant. I appreciate that I could customize my space to fit my lifestyle — whether it’s hosting family for the weekend or relaxing on my patio while the sun sets over the desert hills. The real magic, though, is in the community itself. The Cabochon Club is the heart of it all — a place where I can work out in the morning, grab lunch with friends, or take part in one of the many social activities. There’s a true sense of connection here; everyone is friendly, active, and genuinely happy to be part of something special. I also love the location — close enough to the energy of Las Vegas when I want a night out, but surrounded by the peace and beauty of Red Rock Canyon and Mount Charleston when I crave nature and quiet. After years of managing deadlines and responsibilities, I can honestly say this is the balance I was looking for — a vibrant, fulfilling lifestyle with all the right amenities and like-minded neighbors. ... More

Shea is very communicative and has a thorough process.

Great buying experience from start to finish.

Tammy and her staff were outstanding in answering my many questions in a timely manner.

The house construction was excellent. The warranty team has been outstanding. The cabinet selection was average - wish there were better options.

We have now bought 4 houses from Shea Homes in the last 15 years, and this was probably the best experience yet. We initially put our deposit on a model we were going to buy and then rent out, but as we saw the newer and bigger models they were building, we requested to move our deposit to a bigger home, so we sold our current (Shea) home and made the move to the bigger unit. All the builder representatives in Sales and the Construction crew were extremely accommodating throughout the entire 10 month process as we watched the home get built.

We were very happy with every stage of our purchase and construction process. We were able to visit our construction site every week and were kept up to date on the construction by our superintendent, Guy.

Way too techie for me!!

Working with the PMs were great, all of them were punctual, easy and quick to respond, updated us constantly to know where we are in the process. We even were ahead of the target date and that was relayed to us for preparation of the move. Overall a great experience for my first new build

Shea homes are very attractive. Quality is very good. We love our home.

Love our house. Excellent quality in workmanship. Whenever anything issues quite right they are on it immensely. Amos is our warranty person and he is exceptional. It’s been a great experience.

Overall, the purchase of our condo at Fox Point Farms has been great. Customer Service has been excellent! Victor is great! He responds right away, and repairs are addressed efficiently in good quality.

Construction manager was great, I truly appreciate his expertise, attention to detail and professionalism. Sales representative was always very responsive, knowledgeable and helpful. Enjoyed working with them both.

Great experience with shea homes. Their sales team and warranty is unbeatable, we got the exterior and lot that we preferred. The only issue that we found out is the noise isolation is not properly took care of. Same washer and dryer, but the noise is soooo loud! I feel the entire house can here, but I feel the distances and location almost the same in my previous house, I did not hear that much, that's why I deduct the two points from the quality of workmanship and materials.

My wife and I have recently closed on a Shea Signature home in Scottsdale AZ. All of the Shea team members we have met have been spectacular. They are kind, patient, helpful and very quick to reply to a call, text or email. Throughout the entire process from the quote to the design to the follow up and visiting the site they have never let us down once. They are consummate professionals and who would gladly purchase again as well as recommend to our family and friends. As an engineer I was extremely detailed and curious about many details in the construction and the home. Since we closed I hired a plumber for some additional work such as a water filtration system in the garage for the whole house and other items. They have shared by their observation that the quality of the build and the logic of construction matters are both very up to date as well as to high standards. That was reassuring as I am not in the construction business. We love the quality fit and finish of the floors, walls, cabinets, counter tops, etc. no loose ends or sloppy work. The punch list was minor and negligible. We also received the house so spotless it was beyond expectations of clean. We wish Shea Home continued success to that they may bring this joy to other homeowners. ... More

Working with Shea was a great experience at every stage of the process. The buying process was straightforward. The Design process seemed like it would be overwhelming, but the professionalism of the staff made it simple. Project Management was exceptional. We loved how Shea kept us engaged throughout the construction process. Truly a first class experience.

The whole home buying experience was actually pretty easy. The entire staff is very friendly and helpful. The bill quality of Shea Holmes borders on five stars. I gave it four stars because they were just some silly finishing mistakes that really should’ve been captured and addressed prior to us moving in. Mostly painting so it was just cosmetic touchup stuff but still at the price point they should’ve found these.

Shea has a quality team and produces their homes on time. Selections are limited with some choices being very dated in style. Overall a good experience based on the other large builders we have been involved with.