Shea Homes Reviews

My salesman was very helpful and still continues to be if I have a question. The HOA in Woodleaf Reserve could have helped me a little more but they depend on you to read the small print. So far warranty work was completed successfully. I would have changed three things about my home and I've pointed them out to the salesman who agreed with me!

We bought a Shea home in Missouri City and from the time we visited their office, everything was such a pleasant experience! Their model.home was amazing, so we looked into their homes available and ended up finding a home that met all our needs. Jane and Karl were very helpful in the buying and walk-thru processes. Special thanks to Carlos who was excellent at detailed explanation, and also addressing any issue we had after moving in. We're very happy with Shea homes..!

It was an excellent experience. Carlos Lou and Mike Rodriguez were more than helpful and attentive overall. The house was not finished according to the timeframe and got extended for another 5 months due to Centerpoint (negligence)?. Carlos and Mike did a good job in updating us from time to time regarding the construction progressThey were thorough. I am happy with Shea house. They have our support even after closing. Oscar is quick to attend /fix to the house few irregularities. We do appreciate this more. I would say excellent customer service rendered by Carlos , Mike and Oscar. We appreciate Shea’s extended warranties especially the 1,5,12 mos maintenance. It feels like they didnt just dump you as soon as the closing is done. It feels we are being taking cared for. It matters a lot. Thank you all. We love our home and will definitely recommend Shea ! ... More

Everyone was generally quick to respond and was informative.

I looked at new homes of several builders in the area. Overall I found the quality and amenities of the Shea Homes to be superior to similar priced homes of other builders. I found the sales process to be easy and totally enjoyed working with Kelly. I’ve have great service in response to minimal little warranty items. All in all, a great experience.

We love Shea Homes. From the sales to the warranty work. All is excellent. The only difficult experience was the person at the title company. We paid with cash and his timeline was to tight. Getting funds from an investment company takes time. I was begging him several times. For the escrow account info and a timeline. It was like pulling teeth. I get it. He has the market for Shea. He will do what he wants. The business is flowing into computer. He doesn't need to communicate to us. And his assistant never did. Which is very unusual...

My wife and I built 2 custom homes previously and we can say with certainty that building a spec home with Shea Homes was a much better experience. Everyone from the salespeople to the building supervisor were very courteous and professional and very helpful and produced a quality product. I would not hesitate to build with Shea Homes again.

Great communication and transparency every step. Great team at Shea homes

Very easy to work with Shea Homes and a great customer experience

This is the 3rd home we have built and this was by far the best experience!! The team kept us well informed on the status of the entire home build.

The entire process from start to finish was great

From start to finish the team at Shea Homes has been a delight to work with. They have made us feel welcome and at home from the very beginning. We love our Shea Home more than we dreamed we would. The quality of the build is better than any home we've ever owned. Thank you Shea for a an experience that met and surpased our expectations.

This is the second home my husband and I have purchased and the experience was amazing. Matt was super friendly and so helpful. Any questions we had, he answered. And if he didn't have the answer, he called around until he got us an answer. Shea really takes buying a home to another, more enjoyable, less stressful level. My cousin was with us as we purchased our home and seeing how we were treated and how happy we are, she went with Shea and just moved into her own home. JUST A FEW HOUSES FROM US! Shea truly is about quality and not quantity, unlike every other builder we've looked into. The time and effort Shea puts into their homes, is definitely worth it. I love my home and could not be more happy for choosing Shea homes. ... More

Shea team are very gentle and nice throughout the whole process. Love shea builder homes are beautiful inside and out and very detailed. The process is very smooth with them from the beginning to close.

I love the design and the selling service and the warranty service. This is the best house in CA. But please talk to HOA management company and do not control too much.

From the moment we visited the project to the day we received the keys the Shea Team invited us in to our home building process. With so many steps along the way Shea followed their process to prepare for and finish steps along the way. As a buyer we have to trust and as a buyer we have to follow through on buyer’s responsibilities. When everyone is working together success is the outcome. Overall communication is vital and Shea does that very well. Comparing Shea projects with other projects it is almost not fair. Many builders try to keep buyers away from the process which results in many disappointments. We appreciate the time, energy & thoughtfulness Shea Staff invested along the way to creating our home. After the sale process has been responsive and open dialogue as we learn about our home. The Shea Tram should be proud of a job well done! ... More

The whole process of buying our townhouse went smoothly. Patti and Philippe were amazing.

Great first home buying experience. Highly recommend Shea Homes

Awesome experience. I love my home

Everyone has been great. Alex, Tracy, Barbara have been extremely responsive, informative and took care of any questions or issues. The Trades that cames out for the 1-month warranty work were great. Don't know what else they could do. Very happy with the house so far.

Service team is great and very impressive . Great purchase experience.

The build quality and workmanship is stellar. We are very happy with the new home. More than the house, the staff was humble, honest and very helpful. They guided me and answered every question I had without a slight hesitation. Special mention to Carmen from Ascent at Jorde Farms for the assistance and support she provided. She is the only reason we decided to go with the purchase despite our stretch in budget.

They take care of buyers even after bought. Our personal experience was good. They answered questions before and after the house was bought. As it is manual work, we give. A benefit of doubt for small issues. They resolved our issues very quickly.

Tami and Cathy they are all great!

A very pleasant and positive experience