Shea Homes Reviews

The home is great, however little things are not been completed right, I think that really brings Shea home over all experience with some dissatisfaction. The escrow was lack of communication( someone on vacation) no one followed up. The front door lock not working when we supposed to ( get the key) the solar was a nightmare. And the location actually does not have a statable internet, I think as a large community, shea home should connect with city and other services provider better that will help with over experience:

The quality and workmanship is outstanding. my only complaint is the cabinets. The kitchen cabinets aren't deep enough to the wall., not what we'er used to. the bathroom cabinets aren't deep enough to the wall and the bath cabinet drawers aren't deep enough vertically. I could stand my Gillette foamy can upright in the drawer at her former house I can't here I have to lay it down. I tried to install a metal rack in the cabinet to solve that problem but the rack wouldn't fit. It was too long by about an inch and a half so I'll be returning the rack to the store. The house overall is well built and they have paid attention to detail. ... More

Great experience all around! Home is beautiful and Design center was very flexible with cabinet layout. Lots of beautiful options! Realtor and builder sent weekly pics of progress and after move in, fast to fix anything that isn’t perfect.

The gentleman that does the home warranty visits is the best!

I looked at several Triolgy Valor homes and fell in love with the Sojourn model with the large RV garage. I chose Trilogy for the 55 and over community and activities it offered for a healthier life style. And so far I have not been disappointed! The buying process was fairly easy as lots of brochures and personnel were available to ask questions.

It was awesome working with Kim a d Blake building our dream home. They’re the most helpful people that we have ever worked with, always responsive to our questions and concerns.

despite a few cosmetic issues that have or will be resolved, this has been the best home purchase I have made. I love my Shea Home.

Communication with the builder was excellent. Responsiveness was very good. Quality of construction is very good compared to other national builders, there were several workmanship issues related to rippled facia on the outside of the house that become a nuisance eyesore as well as gaps in the roof of the covered porch. The biggest issue to date, 3 months post closing are multiple power failures. I cannot recommend this particular Shea site if the local power infrastructure cannot handle the growth in the area. This must get resolved with the power company as it will force more expense for generators to protect the customers home. ... More

To date our overall experience has been very good . We love our home and the trilogy community ! The sales and customer service teams have been very responsive . The community and amenities are fantastic . We have some quality issues with our concrete that have left us disappointed and hold us back from fully recommending Shea .

Overal it has been a good experience

We have experience with Shea and know they are a quality builder, that is why we came here. We're had some minor issues, that are being taken care of. Like the window sills paint comes off easily when the shades are left down, then you pull them up, and all the paint comes off, laving you with bare wood showing. That shows the wood isn't absorbing the paint, so it wasn't primed or something else. Also, the lack of privacy for the homes being so tightly packed, we knew about but once you live it, its quite annoying, even though we have nice neighbors. I can actually here their knives and forks on their plates when they eat dinner, and their conversation while they sit at their table. That is a factor of it being so quite out here. I lived in high rise condo's with balconies near each other and noise kept it more private. But the builder experience, and support staff has been excellent. I highly recommend Shae's construction to anyone. ... More

The Shes home’s team has been phenomenal! We have been very pleased with every step of the process!!!!

My experience with Shea Homes has been positive on every level. I am loving my new home and would buy from Shea again.

Great Location and value for affordable prices

As close to a custom home as possible without paying custom prices. Josh, the sales rep was refreshingly honest, and they worked with us throughout to help us get the deal done. Jeremi, our connection super was very helpful in all aspects of the process. Highly recommended!

Great build quality. Responsive management. Excellent warranty program

HOA is way too expensive.

This is the third home I've had built and Shea Homes/Trilogy has, by far, been the best home builder I've worked with. The attention to detail and responsiveness to my questions and concerns has been superb. The quality of workmanship is unsurpassed.

This was my fourth new build purchase and having to do it without my late husband made it bittersweet. However, the process went very smoothly and the communication was phenomenal. Every step of the way I was informed of the status and sent photos. When I visited the property as it was being built, I was always greeted with smiling staff who were very eager to help with any questions I had. From the main guard gate to the salespeople to the field staff, everyone was always pleasant and made me feel welcome. This was by far one of the best homebuying experiences I have had. I am very happy with the builder and the community. ... More

The whole experience from purchasing, moving in, and responsiveness were outstanding. The house is very expensive for the square footage. But I think Shea Homes could improve in options 1: option for electric stove top 2: water spigots in back of home 3: patio should be wider (Latitude Model) 4: put a light in the pantry 5: a hot water circulating pump should be standard. Current set up wastes too much water in kitchen before one gets hot water

Sales Rep Bryanne was great. She was wonderful to work with, very responsive and helped us with a design option change. We sincerely appreciated your company honoring a customer’s request for changes.

Generally, our experience was very good. We did have a problem with one of our air conditioners however, within a reasonable period of time, it was completely replaced our seller, Laura and warranty Specialist Neal Were in communication with us during the process and saw Us through the problem being resolved.

Shea builds a great home with attention to detail throughout and friendly, helpful employees helping every step of the way. The punch list post-sale was small and quickly attended to. We could not be happier.

Shea Homes did a great job with the sales process, most but not all of their employees were great and accommodating. This being a starter home I was not expecting everything to be amazing but it was not bad. There are definitely some areas where they could have done better such as having gutters over the rear patio door to keep rain from splashing into the home if your door was open. Better quality control for, paint,(there are paint drops on the floor, towel bars, island etc), cabinet install (drawers do not slide well, and the blemishes and wrong install inside the boxes were just covered with stickers), the sound transmission across floors and bedrooms is disappointing (can hear someone showering upstairs and water draining in the kitchen from downstairs). Lastly the community planning for the driveways and alleyways is not the best, it is difficult to park into your own garage if you have a car parked on the driveway and your neighbor has one on theirs (no backing space or wide enough turn radius) Other than these items the house layout is great and the features provided are an upgrade ... More

Shea Homes delivers a quality product in the proposed timeline of completion. The entire crew was courteous and attentive to include me in the entire process.