Shea Homes Reviews

Very well-informed team that worked with us from the beginning through completion of our designer home. We love the area and ammenities that Lake Frederick has to offer. The warrany team goes above and beyond to make everything right after move-in and 1 month.

Mike, Tino, Will have been fantastic with home repair, etc. Kirstie, Amy and Brenda great with the purchase process.

You will like your experience.

Quality construction with the regular updates about the construction process.

Despite the significant schedule delay, I'm fairly happy with the end result. Shea even offered compensation for the delay.

I am a firm believer that everything happens when it's supposed to happen. I had looked at this house about 4 or 5 times and was lucky enough to be able to purchase it when my house finally sold.

Everyone we touched from Shea are so helpful and trustworthy. All minor issues could be fixed asap.

The sales team (Lorena, Spencer, Josephine) communicated very well and in a positive manner. They were always responsive. Our interior designer, Lorri, was excellent and great to work with. Angel, the superintendent, was awesome and very knowledgeable of new residential construction. Superior workmanship, materials and quality building. Overall, we are thrilled with our brand new beautiful Shea Home! It's truly a dream come true!

Our trilogy representative Kim did an excellent work from the beginning through the end. She communicated with us until May 14,2023 and we were surprised that on our closing date she no longer is with trilogy. We were not able to properly convey to her how grateful we were. Wish we could have met her in person that day.

Dan was awesome to work with. He answered all our concerns/questions promptly and was the ultimate professional throughout the buying process.

My build experience from start to finish was flawless. The process was extremely organized and the communication was often. My project manager Brad made the difference. He was professional, responsive and made sure that when I moved in he had taken care of everything so I didn’t have to point it out. I am very happy with the quality of the build and my project manager Brad

Shea Homes built a beautiful home and we are very happy with overall appearance and design. There were minor things that needed to be fixed upon closing but they have or are in the process of being addressed. Everyone has been very friendly throughout the whole process.

What we liked the most is the aera, super quiet and all very quiet, the mountains, the view is relaxing, perfect for us who like tranquility, neighbors very friendly and quiet, the green area to walk super, the Lake that is very relaxing, they have club house with pool and recreation area for families reunite, and the beautiful house, the style will open and spacious many windows that enters perfect light everything, a lot rooms they are perfect for The only thing was the price a little high, but the area is worth it and it is possible because everything has risen but if we also pay more for the updates that we added. God Bless ant thank you so much. ... More

I was confident from the beginning that I could trust the exceptional people I was dealing with to deliver an exceptional home. Tammy, the community representative, got right back to me at times when I wouldn't have expected an immediate response and the same was true for James, my foreman. Upon closing, the wider scope of people I was introduces to were all so welcoming and helpful. The detailed book that Shea compiled with information about what and how to care for all of the components of my home was equally professionally done and the fact that there are warranty walk throughs for a year after completion shows that they are claiming responsibility for their work and are concerned about your satisfaction. ... More

The overall experience was very easy and great. I am a little disappointed in the lot sizes that were available in the collection. But again overall very pleased

Really enjoy living in this community. Beautiful homes. Good construction. Any issues are quickly resolved after addressed.

The buying process was very smooth and shea homes guided through each and every step. The home quality is top notch and I'm really happy with it. Having said that, I'm having an issue with my Garage opener is not connecting to the wifi which sometimes frustrates me. When talked to customer service of lift master garage opener company, they said motherboard in the garage opener is old and compatible with router. I would suggest Shea homes to install latest garage door openers

All in all, we've a had a pleasant experience building with Shea. Our construction manager Wes was great and took care of the majority of the issues on our final walkthrough. This left only a few things for warranty repair and Barb has been responsive to our needs. All the trades are friendly, professional, and respectful. I would build with Shea again if we had the opportunity in the future.

Overall a great experience. The team was generally responsive and accommodating. One of the trades cost us an additional $2K because of a lack of communication, but that's a trade, not Shea directly. If we were to build another home from scratch again, I would use Shea as we feel the build quality and materials used are very good.

This is the second home we build and the Shea experience was much better than the previous one. Quality and customer service were exceptional.

Very thankful to have found our new home at Trilogy Monarch Dunes. The whole process went by without a hitch. Everyone was a pleasure to work with.

Everyone has been very responsive and helpful with any issues addressed

Very positive experience Only suggestion is a formal checklist

Very nice experience. Made a home buying pleasant and easy

We signed our contract when the house was being framed so we didn’t not get to make any selections or changes. The construction team was very responsive and stayed on schedule. The end product is beautiful and so far we have had very few warranty issues. We love our new he and the neighborhood!