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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 2018 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

2018 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.1

Responsiveness 4.2

Customer Reviews

Dave Clark

  • David C.
  • Verified HomeBuyer
  • February 07, 2023
  • Bonney Lake, WA

Brent Twadle was wonderful. He went above and beyond.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Overall great experience!

  • Ernie P.
  • Verified HomeBuyer
  • February 07, 2023
  • Nipomo, CA

The sales people and all the staff that we have met have been great. Quality and timeliness of work had been excellent.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Field manager, warranty specialist, designer, sales dept

  • Missy S.
  • Verified HomeBuyer
  • February 07, 2023
  • San Tan Valley, AZ

Every person in every position throughout the process have been soo helpful and very friendly. We have created friends thru this process!! They are very responsive!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Happy here in the long term

  • Traci-Ann M.
  • Verified HomeBuyer
  • February 06, 2023
  • Las Vegas, NV

Great community, see ourselves being happy here in the long term. While the Quality and Build process wasn’t perfect a lot of that was outside of builders control.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

This is supposed to be optional

  • Mohsen O.
  • Verified HomeBuyer
  • February 03, 2023
  • OCALA, FL

People involved were friendly and professional.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Cherrylyn

  • Cherrylyn T.
  • Verified HomeBuyer
  • February 02, 2023
  • Chula Vista, CA

Shea homes are beautiful and well made.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great sales experience

  • Beverly H.
  • Verified HomeBuyer
  • February 01, 2023
  • Denver, NC

I recently purchased a spec home, and I’m loving it! My sales person was amazing as was my Shea mortgage contact. Would definitely purchase another home from Shea!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

the design studio experience was exceptional.

  • Joel C.
  • Verified HomeBuyer
  • January 27, 2023
  • San Tan Valley, AZ

The sales representative (Mike) and construction supervisor (Alexis) where excellent at keeping us informed during the construction of the house.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Happy with our new home, but…

  • Nancy G.
  • Verified HomeBuyer
  • January 18, 2023
  • Brentwood, CA

Overall, we love our new home. Quality of workmanship is great, but for the Barbosa cabinets are of poor quality, installation and workmanship!! I’m very disappointed to say the least. Our quartz island top is also from Barbosa as well. The fabrication and installation is quite questionable when it comes to matching the two pieces. The colors don’t even match!! There are numerous chips, scratches, filler with bluff marks and black lines on the kitchen island, counters as well as in the laundry room. Overall, we are happy with construction quality and Sheas’ one month warranty check up.

Total Score 5


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

Responsive and timely repairs

  • Wilton C.
  • Verified HomeBuyer
  • January 15, 2023
  • Camarillo, CA

Staff has been responsive and timely in fixing issues.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Organized and Efficient

  • Natalie D.
  • Verified HomeBuyer
  • January 11, 2023
  • Nipomo, CA

Excellent service and we are happy with our home.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

ASF

  • Artyemarie F.
  • Verified HomeBuyer
  • January 08, 2023
  • Manvel, TX

Shea homes buying experience was an easy process and any issues that I uncovered after I moved in was addressed in a timely manner.

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Best In the Valley

  • Anonymous
  • Verified HomeBuyer
  • January 05, 2023
  • Phoenix, AZ

Shea made the home buying and building experience easy. We looked at several builders and none compared to the quality of Shea.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Highly recommend Shea Homes

  • Vera A.
  • Verified HomeBuyer
  • January 03, 2023
  • Denver, NC

My entire experience from beginning to end pleasurable! Any problems that I had were taken care of quickly! The team that worked with me had were very knowledgeable and answered all my questions. I would highly recommend Shea homes!!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Buying

  • Mike C.
  • Verified HomeBuyer
  • December 29, 2022
  • Denver, NC

A pleasant and easy process. Very responsive to issues.

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Great Builder & Fantastic Team!

  • Ashley T.
  • Verified HomeBuyer
  • December 27, 2022
  • Seaside, CA

We had a fantastic experience purchasing our home through Shea Homes. The process from putting down a deposit to moving in is so streamlined and easy to understand. The Shea Homes team members are very professional and quick to respond to questions or concerns. In the current real estate market, purchasing a home can be a very stressful and daunting process. Buying through Shea Homes took all the stress off of bidding wars, losing offers, and all the other issues in buying a pre-existing home. The best part is that we did not have to endure living through a remodel. Most of the homes in ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Take the word optional off if the title is required

  • Lee M.
  • Verified HomeBuyer
  • December 27, 2022
  • Camarillo, CA

I have some issues with the design of the house and the community, but overall Shea has done a great job. They have been very responsive taking corrective actions to the few issues that have come up in the 2 months that I have lived in the house.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Alan, Joel

  • Denise A.
  • Verified HomeBuyer
  • December 25, 2022
  • Humble, TX

Second home from Shea. Very professional, helpful, pleasant and always available to answer questions or concerns.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Robin, Amna, Matt, and Rickey did an excellent job.

  • Patrick G.
  • Verified HomeBuyer
  • December 23, 2022
  • Newport Beach, CA

Prompt communication. Responsive to issues. Knowledgeable.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Helpful and informative staff from start to finish

  • Joseph P.
  • Verified HomeBuyer
  • December 22, 2022
  • OCALA, FL

From to moment we met with the sales staff we had a great experience. Tammy was very helpful. The builder kept us updated on the progress and Dan is extremely helpful when an issue comes up after the build is complete.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Well Built Home

  • Joel N.
  • Verified HomeBuyer
  • December 20, 2022
  • Marina, CA

My experience with Shea was very good from start to finish of home. Communication was great and no issues with Shea's responsiveness. Was given the name of a job site foreman who kept me posted along the way of construction, which included several walk throughs of the home before it was completed. I highly recommend Shea as a home builder.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Dave and Yolanda

  • Michael R.
  • Verified HomeBuyer
  • December 16, 2022
  • Camarillo, CA

Great credit to both Leslie and Jeannie for the extremely professional response to our needs as purchasers and for responding quickly to any inquiry. They made this experience, stress-free and enjoyable. We cannot say anymore about how wonderful our experience was. Thanks to them. The on-site crew, including Tanner, and Matt are excellent as well.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Salespersons were amazing and contacts were always available when needed!

  • Wendy F.
  • Verified HomeBuyer
  • December 13, 2022
  • Camarillo, CA

Overall it was a very pleasant and easy purchase and we are very happy here. Quality work and quality follow through!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great experience for first time buyers

  • Anirudh R.
  • Verified HomeBuyer
  • December 04, 2022
  • Fort Mill, SC

The entire process - pre release reservations seminars ,on site tours, lot reservation, design studio, customer walkthrough and warranty support was very organized and well managed. Had a great experience working with Micah, Hella, Kveta & Duane! All of them always went above and beyond!

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

A brand new home!

  • Suzanne F.
  • Verified HomeBuyer
  • November 30, 2022
  • San Tan Valley, AZ

Going through the “lottery” experience was quite new, exciting, even though it took 3 tries. I almost dropped out of the running. But now I’m in a lovely home just right for me. I trusted Trilogy since I chose a home that didn’t have a model available to walk through. My mortgage company worked well with Trilogy. Only comment the upgraded “Shea” shower could be more solid and outside the air conditioning unit of my neighbor is right out my patio door. However I do love all my upgrades.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5