Shea Homes Reviews

We had the best Shea Homes experience from start to finish. Upon move in, we had a white glove service to set up all our smart appliances and devices in the home. Everyone that we worked with during the process was caring, friendly, knowledgeable and always willing to assist. Even after purchase, the Shea experience is like none other. A mixer was held for all of the owners, including those that are waiting to close. They go the extra mile to build a neighborhood. It goes beyond the closing. Thank you to everyone on the Shea Homes team. I would definitely recommend these builders.

several aspects of the construction as subpar. It seems that a lot of inexperienced sub-contractors used. For example, most doors/frames in my house were not plumbed and leveled properly so they do not close with an even reveal. There is not attention to detail. The subcontractor who installed the kitchen cabinets did a horrible job as the cabinets are not leveled correctly and the crown molding is not even.

No one told us that our guest would not be able to park in front of our house. A month and a half after we moved in, they painted the curb red and made it a No Parking Zone. No one told us one side of each street is a No Parking Zone. The curb in front of the models should be painted red now, because eventually when the models are sold it will be a No Parking Zone. We had cabinet doors installed in the kitchen that were warped. It took 2 months after we closed for the warped doors to be replaced and adjusted properly.

Despite a 7 month delay of moving in due to “municipalities,” the home is very beautiful and just what we expected. Management is friendly and responsive for the most part. There is a lot going on while construction is happening. We enjoyed meeting workers and networking to install this or that in our home. In case we have any problems in the future, we know who we can call.

Our experience with Shea Homes was fantastic! From the sales staff, to design, through the construction process, the staff did everything promised. Our construction field manager was available, responsive and the finished product is great!

Best product, great team, to deliver the product and experience. Most importantly, very supportive follow up to get rid of the minor issues.

Home buying experience is smooth , quality is good .houses are expensive for the space and size

Great value for money homes

We are very satisfied with Shea Home through wonderful customer services

I am very happy with my home buying experience with Shea homes. The sales team Mac, Dave and Helen were always professional and helpful. I worked with Mac for the entire 2-year process and he was always helpful and patient. Mindy in the design studio was very knowledgeable and a pleasure to work with, she was truly trying to help rather than sell options (Not the experience I had with a previous builder). VaSean(sp) was helpful during the build phase. Corey was helpful during the acceptance phase. He and his team found more items to correct than I did. They were very thorough and I appreciate that. Connor has been very helpful and responsive during the warranty phase. Logan did a great job setting up the Wi-Fi and smart features in the home. Overall, the Shea team has made this a great buying experience and I am very satisfied with the quality of the house. ... More

The sales representative (Mike) and construction supervisor (Alexis) where excellent at keeping us informed during the construction of the house.

The build took quite awhile, shortages, labor etc. Overall my project manager kept me up to date with pictures and progress reports weekly. From design to move was about 15 months. I am very satisfied with the build. I think Shea uses quality products and good workmanship.

Poor quality work on things like paint, cabinets, doors, flooring. In general workers don't seem to care and things are done poorly. Very poor communication from the construction team, and after closing we have long list of issues that we have no communication about, and have not gotten addressed.

I love the layout of my new home. Some materials are of high quality, however I have had problems with every single trade. I found electrical that was not to code and hazardous when using my own electrician to install ceiling fans. The LVP flooring was very poorly installed with multiple gaps. The painters were horrific and got paint on cabinets, towel bars, flooring, all of the light switches… Many walls did not receive two coats of paint. I hired my own painters to re-paint. Plumbing issues. The list goes on and on. I’ve had way too many issues. Shea has been fairly responsive. I would have preferred someone actually supervised the construction as it was being done. ... More

From the first visit with the sales manager to the walk through with the specialist the experience was exceptional. All aspects of the purchase were of the highest quality. All people interacted with were super professional making sure at all times that we were completely aware of progress. I would highly recommend the Shea experience to any potential buyers.

I would not recommend Shea.

After moving in, we had questions and requests for the Shea representatives. Jessica, Josalyn and Froy responded promptly and followed up to see that everything was handled appropriately! We appreciate the quality of the home, really just a couple of very minor items were needed after move in. We are comparing it to another new home we recently purchased where we had corrective work being done for months after we moved in. So the Shea home really is superior to other builders.

Jason when out of his way to answer questions, guide us on issues we were having and making us feel comfortable about decisions. The area that needs work is the design center. Our designer did not offer alternatives or give suggestions or give the pros and cons of various materials. When it came to designing the lighting and placement of outlets etc., she was no help at all. There are many things I would have done differently if I had known there was a choice.

Rob promised me to replace the dented range hood on 11/21. It is still not done as of today. There are also other smaller issues never addressed since closing.

So, I wish my house was the exception, but unfortunately it is the rule. My whole block has poor quality finishes and missing items. For example, trade crew installed a tankless water system without a pump. Didn’t figure this out until we complained about not having hot water after the water was running for just under 5 minutes. We and others have extensive lists of things that need to be fixed. I understand that all new construction has some issues, but our lists seem to be much more extensive than is reasonable. Even a neighbor, who is a third time Shea customer, is equally disappointed in the quality of the finish work in the new homes that Shea is currently building. ... More

Seems like the construction was rushed to facilitate closing . Surprising lack of attention to detail with the finishing work ,door hanging etc . Preliminary punch list is significant after just one months occupancy . Construction crews working in the area make transit challenging and in some instances dangerous . We were told not to visit the area as it was a dangerous construction site ... yet closings were required and now residents are living in the same construction site . This demonstrates an apparent lack of concern about the level of enjoyment and safety of the residents post closing . I've said it before and I'll ask again - send a rep and we can chat further . ... More

We are so happy!

The house quality was good. Also, the builder's representative whose name was Randy was very responsible. He was great! But we were not happy for the delay to build the house. It delayed almost half year for completion to lead to our mortgage loan rate to be higher, which means that we need to pay more money for the mortgage loan.

Overall, we love our new home. Quality of workmanship is great, but for the Barbosa cabinets are of poor quality, installation and workmanship!! I’m very disappointed to say the least. Our quartz island top is also from Barbosa as well. The fabrication and installation is quite questionable when it comes to matching the two pieces. The colors don’t even match!! There are numerous chips, scratches, filler with bluff marks and black lines on the kitchen island, counters as well as in the laundry room. Overall, we are happy with construction quality and Sheas’ one month warranty check up.

This is our fifth new home and the workmanship is the worst. Multiple cabinets still need to be replaced as they are warped, cracked or split and the crown molding was not installed. Some flooring needs to be replaced, some plaster is poorly done or not done at all and until yesterday, there was blue tape everywhere to indicate poorly painted, or unpainted, areas. We are still missing two appliances, a shower curtain rod, grab bars for the showers, and a toe kick under a cabinet. The designer should be fired as there are no drawers in two bathrooms, one of which is the master bath with two sinks, the shower stalls should be larger, medicine cabinets should have adjustable shelves, and the pantry should be bigger. The designer should consider using large drawers in the kitchen instead of cabinets with pullout bottom shelves with small, hard to reach shelves above the pullouts. As this is a 55+ community, doors should be a little wider to easily accommodate the use of walkers and wheelchairs. ... More