Shea Homes Reviews

The sales people and all the staff that we have met have been great. Quality and timeliness of work had been excellent.

Two of the big benefits of this home is that it is a smart home with every appliance connected and controlled via the internet and gas solar electricity with an EV plug for charging. It is easy to open the front door remotely, turn on lights, view security cameras, cycle the water heater for instant hot water, turn on the heat upstairs and downstairs and gave packages delivered from Amazon right into the garage via automated garage door access.

Every person in every position throughout the process have been soo helpful and very friendly. We have created friends thru this process!! They are very responsive!

Great community, see ourselves being happy here in the long term. While the Quality and Build process wasn’t perfect a lot of that was outside of builders control.

I'm in the process of slowly moving into my new Trilogy home. There were lots of issues about delays in obtaining materials. The completion seemed rushed. That's pretty obvious from the small, niggling issues that require repair/fix contractors to come back on a weekly basis. Who knows when it will end? I'm not willing to say I would recommend Shea to anyone I liked.

We recently purchased a home built by Shea Homes. They were very professional, and have gone above and beyond to ensure our satisfaction with the process. They have responded to every small punch list item in a timely fashion and have taken care of everything. My in-laws purchased a home through Shea and they also had a seamless experience. The home was built on time, and it is clear they care about their customers and their work. The value was very good in comparison to what else was on the market. We would buy a Shea Home again.

People involved were friendly and professional.

Everything was fine, no issues

I would recommend Shea Homes any day. Compared to friends and family who have recently built with other builders in the area, our experience has been second to none. In every aspect I have felt respected and well-communicated with. They have truly gone above and beyond to make this home our dream home. And after we closed their customer service has been truly AMAZING!!! Our Superintendent sent at least two text updates a week with photos of our home. They answered my myriad of questions and made me feel involved with the process. 11/10 would recommend!!

We have few issues that have been solved professionally snd timely. Crystal wax very responsive

We love our new home, but defenitley were surprised at the items we needed to do when moving in. When designing your home, be aware of upgrades that don't include basic items like towel bars in the bathroom, tile & granite not sealed by builder. We expect some items needing attention, but did not expect to have to do projects the week we arrived.

Shea homes are beautiful and well made.

I recently purchased a spec home, and I’m loving it! My sales person was amazing as was my Shea mortgage contact. Would definitely purchase another home from Shea!

Too many unrealistic reasons to explain an 18 month build cycle. However, management responded well when faced with a rate lock expiration deadline to complete the build on a specific date.

Our experience with Frank in sales was very good. We had a bump in the road and Frank quickly found a solution. We had a change in project managers and both were very nice. Seth ended up being our PM and we were very happy with him. He kept us informed, sent pictures of progress and the house was always clean when we came to see it. The only thing I can see room for improvement is using teams. I had never used it and could have used some guidance. Also, it seems like there is a disconnect with the app and online version. Things weren’t always answered in a timely fashion because of this.

Knowledgeable, attentive and caring sales, construction and customer service professionals. It’s been a pleasure for us to work with them.

We had the best Shea Homes experience from start to finish. Upon move in, we had a white glove service to set up all our smart appliances and devices in the home. Everyone that we worked with during the process was caring, friendly, knowledgeable and always willing to assist. Even after purchase, the Shea experience is like none other. A mixer was held for all of the owners, including those that are waiting to close. They go the extra mile to build a neighborhood. It goes beyond the closing. Thank you to everyone on the Shea Homes team. I would definitely recommend these builders.

several aspects of the construction as subpar. It seems that a lot of inexperienced sub-contractors used. For example, most doors/frames in my house were not plumbed and leveled properly so they do not close with an even reveal. There is not attention to detail. The subcontractor who installed the kitchen cabinets did a horrible job as the cabinets are not leveled correctly and the crown molding is not even.

No one told us that our guest would not be able to park in front of our house. A month and a half after we moved in, they painted the curb red and made it a No Parking Zone. No one told us one side of each street is a No Parking Zone. The curb in front of the models should be painted red now, because eventually when the models are sold it will be a No Parking Zone. We had cabinet doors installed in the kitchen that were warped. It took 2 months after we closed for the warped doors to be replaced and adjusted properly.

Despite a 7 month delay of moving in due to “municipalities,” the home is very beautiful and just what we expected. Management is friendly and responsive for the most part. There is a lot going on while construction is happening. We enjoyed meeting workers and networking to install this or that in our home. In case we have any problems in the future, we know who we can call.

Our experience with Shea Homes was fantastic! From the sales staff, to design, through the construction process, the staff did everything promised. Our construction field manager was available, responsive and the finished product is great!

Best product, great team, to deliver the product and experience. Most importantly, very supportive follow up to get rid of the minor issues.

Home buying experience is smooth , quality is good .houses are expensive for the space and size

Great value for money homes

We are very satisfied with Shea Home through wonderful customer services