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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 2018 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

2018 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.1

Responsiveness 4.2

Customer Reviews

Happy and Satisfied Shea Home owner

  • Usha N.
  • Verified HomeBuyer
  • June 19, 2022
  • Tracy, CA

I greatly appreciate the following about my Homebuying experience with Shea Homes : - The transparent process of every step through out the construction of Home. - All the associates involved were very helpful at every stage and very willing to help anytime. - All the Home Appliances and the Home construction Products are very up to standards per the market. - One year warranty period which comes with the Newly constructed Homes. - The timely delivery of the Home on the promised Date, which is very unbeatable in the day and time we live in, where every product is either in shortage or ...

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Shea Homes-Trilogy - very pleased with home; wonderful floorplan

  • Holly G.
  • Verified HomeBuyer
  • June 16, 2022
  • Peoria, AZ

very pleased with home; wonderful floorplan

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Buying experience with the Sales staff was great.

  • John C.
  • Verified HomeBuyer
  • June 14, 2022
  • San Tan Valley, AZ

Buying experience with the Sales staff was great. Post-closing not as good. I found a box of nails on my roof two months after closing. 30-day review did not go smoothly. Multiple trades for touch-up issues were scheduled without letting us know. Also, our backyard gate/fence was installed the wrong way and, 9 weeks after closing, it still has not been remedied. Multiple issues with post-closing items still remain pending.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Shea Homes-Trilogy - A very long process, but you were always in the loop every step

  • Michael G.
  • Verified HomeBuyer
  • June 01, 2022
  • Rio Verde, AZ

A very long process, but you were always in the loop every step of the way. This certainly made the experience worthwhile.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

New home experience

  • Linda S.
  • Verified HomeBuyer
  • May 24, 2022
  • Indio, CA

The overall Shay home experience has been exceptionally from start to finish the process was seamless and after purchase the introduction to our home and some of his features was a wonderful experience

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

All the folks involved were great

  • Chris W.
  • Verified HomeBuyer
  • May 22, 2022
  • Indio, CA

Quality is great, and I wouldn’t change a thing

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Nothing

  • Anonymous
  • Verified HomeBuyer
  • May 11, 2022
  • Littleton, CO

Just don’t have any timeline expectations for anything from the build, landscaping, appliances, and you won’t be disappointed.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 4

Shea Homes - The Shea experience was fabulous, second to none

  • Anonymous
  • Verified HomeBuyer
  • May 10, 2022
  • Manvel, TX

The Shea experience was fabulous, second to none

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Closing opinion

  • Patricia T.
  • Verified HomeBuyer
  • April 30, 2022
  • Wickenburg, AZ

Due to supply issues, we were only given one week notice to close. We were ready. That is one thing I would recommend is to have all your paperwork to mortgage company if you are financing, as soon as possible and don’t wait till last minute. Closing went very quickly and efficiently. The mortgage company always wants some type of paperwork last minute. Sometimes it’s duplicates of paperwork we already gave them. That’s pretty normal. Shea Mortgage was very good and would use again if ever needed.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Best Experience Ever

  • Michael Y.
  • Verified HomeBuyer
  • April 28, 2022
  • Indio, CA

I have been so impressed with Shea homes in our buying experience at Trilogy at the Polo Club. Quality has been excellent Their customer service has been exceptional. Very responsive.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Shea Homes - The Shea team stood out the most.

  • Derek P.
  • Verified HomeBuyer
  • April 27, 2022
  • Littleton, CO

The Shea team stood out the most. Mac, Erin, Jeb, and Mitch were all fantastic to work with.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - There are numerous minor issues but they do take care of them

  • Anonymous
  • Verified HomeBuyer
  • April 26, 2022
  • Rio Verde, AZ

There are numerous minor issues but they do take care of them during the services, which is good.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Trilogy - Roy and Mike have been terrific in the building process.

  • Chuck S.
  • Verified HomeBuyer
  • April 21, 2022
  • Las Vegas, NV

Roy and Mike have been terrific in the building process. Colleen was fantastic to work with through the sales process. Denise is the design studio made our selection of upgrades easier than expected. Katie the sales manager was always available if needed. The finished product has met our expectations. There were a number of small issues that Mike in warranty has taken care of. They handled supply chain issues the best they could and eventually all appliances arrived.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Quality of building and selected location for trilogy homes in this area

  • David P.
  • Verified HomeBuyer
  • April 12, 2022
  • Wickenburg, AZ

Builder does goes the extra mile to create an excellent home. It's the hidden features that go unnoticed that make the difference between this builder and it's competitors.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Best Value for the money

  • Craig K.
  • Verified HomeBuyer
  • April 12, 2022
  • Castle Rock, CO

Shea builds a high quality home and pays attention to the details. The home designs are what really sold us though. They are well thought out for today’s family lifestyles.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great customer service and build quality

  • Venkatesh K.
  • Verified HomeBuyer
  • March 31, 2022
  • Tracy, CA

The entire home buying process was very smooth. The build quality was good, we had some flooring issues but the customer service team was on top of it once we notified about these minor issues. I would highly recommend Shea homes for any aspiring first time home buyers!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very good and responsive communication throughout the process

  • Mitchell S.
  • Verified HomeBuyer
  • March 29, 2022
  • Wickenburg, AZ

Very good bang for the buck. Not perfect but they try really hard to get things right. Our home is beautifully designed and built to a high standard. We could not be happier.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

The build

  • Ed M.
  • Verified HomeBuyer
  • March 21, 2022
  • Peoria, AZ

Once we decided to be part of the Trilogy experience, I was very impressed on the process in which Shea/Trilogy keep us informed on every step of the way of the house build. We are thrilled to be part of the Trilogy Neighborhood and we love our new house. Ed

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Follow up service.

  • Belinda F.
  • Verified HomeBuyer
  • March 17, 2022
  • Santa Maria, CA

Over all we are very pleased with our purchase. Due to the pandemic it made everything difficult for the buyer and Trilogy Shea Homes.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - So excited to be a part of Marquee!

  • Joseph M.
  • Verified HomeBuyer
  • March 06, 2022
  • San Diego, CA

So excited to be a part of Marquee! Shea team was great!

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 4

Shea Homes-Trilogy - The builder exhibits Quality construction.

  • Kathy F.
  • Verified HomeBuyer
  • March 04, 2022
  • Indio, CA

The builder exhibits Quality construction.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 3

Sales team is Awesome

  • Prasad K.
  • Verified HomeBuyer
  • March 02, 2022
  • Phoenix, AZ

Eric and Marcie are great.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Trilogy - The one in charge of the project was awesome!

  • Deena S.
  • Verified HomeBuyer
  • February 23, 2022
  • Brentwood, CA

The one in charge of the project was awesome! He was so responsive and took interest in our concerns. His name started with an A since I am not supposed to give out names and we are on Solera Street.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

she's built me a wonderful home and commucommunity

  • Matthew S.
  • Verified HomeBuyer
  • February 23, 2022
  • Camarillo, CA

Exceptionally appealing project, homes, and designs. Good value for money. Sales experience extremely professional and transparent. Too many punch list items at close of escrow and I should have insisted they fixed more things before close as finishing things up as been ragged and slow.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Shea Homes-Trilogy - The Shae team was awesome to deal with buying our new house.

  • Robert S.
  • Verified HomeBuyer
  • February 22, 2022
  • Groveland, FL

The Shae team was awesome to deal with buying our new house.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5