Shea Homes Reviews

The overall experience was great. Shea acknowledged and addressed issues openly and transparently, and overall this is the best experience I've had with a homebuilder.

Building a new home can be quite daunting but The experience we had with Shea builders was exceptional. Kara was our sales person and we appreciate her guidance as we chose our home. She’s an asset to Shea! There were a few hiccups along the way during the building process but nothing that was discouraging especially during the time with supply chain and worker issues. Our home was delivered with white gloves. The team turned over a beautiful home and we couldn’t be happier. Thank you Kara, John and Neal.

First and foremost honest regardless of the situation. You simply cannot put a price on that!!

They kept their word at every turn in spite of all the supply chain challenges

Shea Homes have great follow-ups. They do not just move you in and forget about you.

Pleasant people to deal with.. sales office has excellent representation

This builder will stay around and correct any issues that were not done right.

All I can review is my experience-but it has been amazing. Love my home .

Again the staff in all areas were very personable and helpful. They treat you like extended family. They answer all your questions promptly. They guide you through the process very efficiently and easily. Great overall experience.

Most brand-new houses have a number of issues, which is understandable. But thanks to excellent Shea Homes customer service, we have most issues addressed in a timely manner. Shea representative, Antonio, has been prompt and courteous. Overall home buying experience has been great. Many thanks!

The builder seemed to care about doing a good job while building the house, but needs work on follow up. I do not have any major items and I am very happy with my house, but there are little things that do not seem like a priority to the builder to solve for me since the sale is final.

With the exception of our initial sales agent and access to see the house during construction we enjoyed our experience

It has been great so far!

Very responsive to issues (Customer Service and Construction Manager)

Appreciate the responsiveness to the little issues that need cleaned up after moving in

Overall the home was awesome. Some minor things to be fixed but overall responsive to fixing them in a timely manner

I Love my Shea home!

Overall experience is very excellent and ecerything is from Point A to Point Z, services after sales also very satisfied.

Excellent home buying experience but when it comes to after sales service we are very disappointed

Representatives were easy to work with and followed up fast on promises made .

As builders go they are one of the best.

Shea's support staff was excellent. In particular Owen provided outstanding sales support and the after sales support provided by Tracy and Bill was excellent as well.

The experience can be overwhelming, Shea homes definitely did everything they could to assist in lessining the burden.

Nicely laid out home plan. We were kept informed of progress along the way. Consistently good workmanship and materials, with minor issues found during and after our close process. All issues were taken care of in a timely manner.

Very good communication and pleasant throughout