Shea Homes Reviews

Apparently this builder has a fantastic reputation, however our home was one of the very last built prior to completion of the residential site. It is evident throughout the property that the job was rushed; “sloppy workmanship” and mistakes that later had to be corrected - which is frustrating, time consuming, and forces me to miss career and other important commitments to redo work that should’ve been done right the first time. The experience of buying a home with Shea was great. The home I received was not what I expected.

Ever detail was taken care of to our satisfaction

Great experience with the sales staff at the location where we bought, they truly go above and beyond to make this a one of a kind experience. Highly recommend this builder.

The respect the patients the kindness and the importance of putting you first at signing very impressive

This is our 3rd Shea home. Great builder!

Quality at affordable price. Sales, Delivery and Customer service all the teams are great.

I believe that we received a quality product for the price we paid. As a production builder, they have their processes and, other than picking finishes, you have very little input into the build process.

Despite the challenges of 2021 due to Covid and supply chain shortages/delays, Shea kept our move in date and performed amazingly well overall-thank you!

Great experience- people are responsive and communicate effectively.

From purchase to move-in and beyond, Shea Homes is there for you! To tour the community with a current resident, prior to viewing model homes is a genius idea and experience. We knew very quickly that this is the place to retire in beautiful Wickenburg Ranch! Our salesperson explained the purchase process, very transparent and applied no pressure. We were kept abreast of building process and since moving in, our Customer Service Rep is absolutely wonderful-very caring and responsive to solve any issues, of which there were very few.

We watched our home being built and we have been very impressed with the quality and workmanship of the house.

Any mistakes that were made Shea Homes responded quickly and honestly! Joe was upfront about everything. He backed his word! I would recommend Shea Homes to others!

I have bought several new homes in my lifetime. Shea rates as among the most honest and responsive of builders. Very satisfied customer.

Everything in the process went smoothly Shea personnel are very responsive.

The overall experience was great. Shea acknowledged and addressed issues openly and transparently, and overall this is the best experience I've had with a homebuilder.

Building a new home can be quite daunting but The experience we had with Shea builders was exceptional. Kara was our sales person and we appreciate her guidance as we chose our home. She’s an asset to Shea! There were a few hiccups along the way during the building process but nothing that was discouraging especially during the time with supply chain and worker issues. Our home was delivered with white gloves. The team turned over a beautiful home and we couldn’t be happier. Thank you Kara, John and Neal.

First and foremost honest regardless of the situation. You simply cannot put a price on that!!

They kept their word at every turn in spite of all the supply chain challenges

Shea Homes have great follow-ups. They do not just move you in and forget about you.

Pleasant people to deal with.. sales office has excellent representation

This builder will stay around and correct any issues that were not done right.

All I can review is my experience-but it has been amazing. Love my home .

Again the staff in all areas were very personable and helpful. They treat you like extended family. They answer all your questions promptly. They guide you through the process very efficiently and easily. Great overall experience.

Most brand-new houses have a number of issues, which is understandable. But thanks to excellent Shea Homes customer service, we have most issues addressed in a timely manner. Shea representative, Antonio, has been prompt and courteous. Overall home buying experience has been great. Many thanks!

The builder seemed to care about doing a good job while building the house, but needs work on follow up. I do not have any major items and I am very happy with my house, but there are little things that do not seem like a priority to the builder to solve for me since the sale is final.