Shea Homes Reviews

The first person we interacted with at Shea was Steve Fryer and with his personality, product knowledge and interest in our needs convinced us to buy on the first visit to Trilogy. Since that first visit every Shea employee we have worked with has gone above and beyond every norm of support. Emily, Brendan, Alicia have all reinforced our positive opinion of Shea.

Mike & Kyle took very good care of my wife & I during the entire process.

We love our beautiful new home. However- You cannot expect perfection and when a couple of minor issues surfaced with our new home- James our CS rep was on it. Bringing in trades ri make it right - right away. Our home is beautiful and we love it- everyone at Shea from sales to construction supervisors to customer service represent quality and responsiveness. We felt cared for and prioritized. It was a smooth process- everyone says building a house is stressful- not for us- it was fun and exciting with Shea!

I relocated to the Houston area from out of state and everyone: sales, finance, the construction manager, management, & title company are great to work with. Once we got settled in it was like family, the construction manager checked on us until we were passed to home warranty department, which is very responsive, and quickly addressed any concerns we had. Everyone that entered my home has been a pleasure to work with. I love my home, neighbors and the community pool area /playground. This has been a great experience because of the Shea Team! You won't be disappointed.

Lovely neighborhood with an easy way to meet neighbors as well as a save atmosphere. Love my home and the connectivity to Maple Valley, a lovely, vibrant town.

Overall our experience with Shea Homes and Shea Mortgage was very positive. We are enjoying our new home very much!

Shea's approach has been very professional. They kept us well informed throughout the process. The onsite sales staff was always very helpful and answered our questions without hesitation. Finally, they worked very hard to meet their stated project timelines and our house was completed on time as committed.

This is our first home in USA and we could not ask for better!! From day 1 which is visiting the sales office our experience has been amazing. The support and professionalism shown by Shea staff stands out than any other we have heard or seen. The crew (sales, construction, mortgage etc.) have been really helpful. House is build to meet all the regulatory requirements and codes so one can sleep peacefully. I am really grateful to Shea team as even with the issues faced due to pandemic and winter storm they managed to get the house ready before estimated time. I believe that this is only possible because it was Shea Homes. Thanks Shea Team. ... More

I appreciate that Shea intentionally provides support throughout the sales, design construction and settling in process. They have an excellent team, including other home owners that are attentive and caring each step of the way. It’s not just a home, it’s a community.

These people build a great home and developed a great community in Orlando. Incredible amenities in a great location. We looked at more than a hundred homes in more than a dozen communities. We've now been owners for two months and wish we'd moved earlier!

Right on schedule. Communicate with buyers.

Great experience. Highly recommend! Thanks, Shea!

Overall, experience was pretty good.

Overall decent for the price but 2 major issues. - The walls thickness are probably at minimum allowed by the state law, according to another Builder that I have asked. Apparently some builders are trying to save money on materials so they cut back on building homes the proper way. The sound travels easily through the Walls, I mean literally any sound. I could be in the master bedroom brushing my teeth and someone in the kitchen can hear my electric toothbrush!!I can even hear my Neighbors talking at night from inside their house. No, they’re not being loud typical conversation, cuz I can literally tell. - They claim their homes are energy efficient and windows are sealed pretty tight. Definitely neither are true. Yes they have led lights for all their light bulbs, but that’s about it. If I can smell my neighbors bbq with my windows and doors closed that’s not air tight nor energy efficient. ... More

Good value for the dollar.

a very pleasant experience overall. Only place I felt ball was dropped was the requirements of new owner after close of escrow. Especially, those requirements that have a financial and time demand associated.

CS is vg! Good communication and follow up on all problems and repairs!

The builder was very thorough and encouraged me to report any deficiencies. He wanted to make sure I was completely satisfied with my home!

Overall very satisfied in the experience

Great lock step buying process.

I am a first time home buyer and the thought of building a home with all the decisions was frightening experience, so I thought. The team at Shea Homes gave me something more valuable than a home. They gave my wife and I piece of mind throughout the entire home buying experience. From home financing, closing and warranty period. Shea Sales, mortgage, construction and Customer Service all worked as a unified team that made the buying experience exciting, fun, with confidence and yes most of all piece of mind that all the details were being taken care of by Shea. How would you describe the quality and value of your new home? The quality of the home I purchased has been good. There has been some small items that you would expect needed attention but Shea fixes things quickly and it's done right. We have received so many compliments on our new home both exterior and interior. There are two areas I wish Shea would improve on and that is following up with HomePro for the Shea Connect and Wiesenbaker for the design. I felt very confused during this part of the home building process. Meaning, it was difficult to understand the responsibilities between HomePro and Shea when it came to setup and installation and the design process is lacking a true designer that is innovative. The designer we had just gave us basic standard choices and provided very little advice to implement our vision. I think Shea should look at improving the process at the design center. Overall, I am very satisfied and pleased the way my new home was built and how it turned out. If you are looking for a quality builder that does things right, and on-time with quality and great customer service, then Shea is the builder for you. I recommend them to all my family and friends. ... More

Everyone that we've dealt with regarding our new home purchase has been responsive and helpful; even after we've moved in! I loved being able to chose my options for flooring, cabinets, even the exterior. They have a wide selection of interior options; so while we may have the same floorplan, our house looks different.

customer service is good, as I move here, if I have any issue, customer service response quickly and do it fast

Shea is the way to go. Amazing people work for Shea and you can rest easy they will Build you an amazing home.

The quality in the house is great and finishing of the house is awesome. Very much appreciated.