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Shea Homes Reviews
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What Homeowners Have to Say About Shea Homes.
Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 2018 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Shea Homes - Trilogy - Overall excellent experience.
- Michael O.
- Verified HomeBuyer
- March 02, 2021
- Denver, NC
Overall excellent experience. Our site manager (Billy) was outstanding in communication and keeping us informed on progress. Very pleased with workmanship. Our only complaints related to the planning process with regard to finishes. We would have preferred more customization capability, rather than being limited to “packages” of upgrades. And dealing with the various “designers”, who at the end of the day were really little more than administrative staff, was extremely cumbersome and at times frustrating. And indeed, at the end of the day there were a good number of upgrades that we ordered ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Great experience overall!
- Natalie M.
- Verified HomeBuyer
- February 24, 2021
- Littleton, CO
We had a great experience building our first home through Shea communities. Everyone we have worked with has been helpful and pleasant. They have also been great about fixing any issues that have come up since moving in and are responsive if we have any questions. We are very excited to be a part of the new Solstice community and can’t wait to see it finished!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Just working with the sales staff the entire build process
- Mike L.
- Verified HomeBuyer
- February 23, 2021
- Littleton, CO
Love the design and the location of the development so close to Chatfield is awesome
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Shea Homes - Shea Homes are uniquely designed with your entire family in
- Aaron J.
- Verified HomeBuyer
- February 23, 2021
- Manvel, TX
Shea Homes are uniquely designed with your entire family in mind.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Shea Homes - Trilogy - I have had a very good overall experience.
- Shelley W.
- Verified HomeBuyer
- February 23, 2021
- Peoria, AZ
I have had a very good overall experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
The great customer service
- Anonymous
- Verified HomeBuyer
- February 23, 2021
- Tracy, CA
Included features are amazing - great home purchase for first time buyers. The home is "ready to move in". All you have to do is unpack and your home. Love it!!!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Shea Homes - Awesome sales experience by Marci and Eric.
- Niranjan D.
- Verified HomeBuyer
- February 23, 2021
- Phoenix, AZ
Awesome sales experience by Marci and Eric. Marci went over and beyond to give us a super customer experience
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 2
Shea Home review
- Kristina G.
- Verified HomeBuyer
- February 23, 2021
- Spring, TX
The entire experience has been amazing!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - When buying a Shea home you get the most bang for your buck.
- Megan L.
- Verified HomeBuyer
- February 23, 2021
- Lake Forest, CA
When buying a Shea home you get the most bang for your buck. Shea design center pricing is better than any other home builder out there with premium products.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Smooth Transaction
- Anonymous
- Verified HomeBuyer
- February 17, 2021
- Huntington Beach, CA
Shea kept us very informed of all deadlines and set expectations for us as buyers. All records were documented and organized for us so there was no confusion as to what was agreed to and promised.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Sales person and building supervisor were great to work with
- Donald C.
- Verified HomeBuyer
- February 17, 2021
- Denver, NC
Easy to work with and simple process.
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Shea Homes - We felt comfortably and easily to relax.
- Van N.
- Verified HomeBuyer
- February 16, 2021
- Garden Grove, CA
We felt comfortably and easily to relax. Thank you!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Shea Homes - Trilogy - After going through multiple previous home builds/renovations,
- Stephanie O.
- Verified HomeBuyer
- February 16, 2021
- Rio Verde, AZ
After going through multiple previous home builds/renovations, our Shea experience was the smoothest ever. My husband and I appreciate knowing the details of how things work, and everyone at Shea was extremely helpful, informative and responsive throughout the process.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Great Experience
- Kathy S.
- Verified HomeBuyer
- February 16, 2021
- Maple Valley, WA
The on-site Super was just great!! He was always helpful and allowed me access when need to measure etc. The mortgage process was very easy and the incentives were very nice.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Shea Homes - Great company!
- Charles M.
- Verified HomeBuyer
- February 16, 2021
- Tracy, CA
Great company! They helped us from start to finish. Many minor flaws with the house, but it was taken care of during our 1 month check in. Trusted!
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Shea Homes - Fast response time, good communication, nice finishings.
- Anonymous
- Verified HomeBuyer
- February 09, 2021
- Tracy, CA
Fast response time, good communication, nice finishings.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Shea Homes - It would be nice if the yard was done.
- Ming H.
- Verified HomeBuyer
- February 09, 2021
- Tracy, CA
It would be nice if the yard was done.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Excellent builder
- Patti B.
- Verified HomeBuyer
- February 09, 2021
- Front Royal, VA
Overall I had a very good experience, everything on time even in these trying times. Home was presented as told, the team of sales to builders was excellent! Definitely would recommend anyone considering building with Shea to do so.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Shea Homes - I love my home.
- Nicole H.
- Verified HomeBuyer
- February 02, 2021
- Tracy, CA
I love my home. I know covid didn’t help with seeing it built as much as I wanted to but overall home and price is amazing. Can’t wait to buy more homes in the future. Easy process.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
After sale customer service has been the highlight of our Shea experience. The construction manager and service manager are outstanding.
- Richard Z.
- Verified HomeBuyer
- January 20, 2021
- Seal Beach, CA
First class builder that handles problems in the most professional and expeditious manner.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Strength in Staff
- Terry B.
- Verified HomeBuyer
- January 12, 2021
- Rio Verde, AZ
Supportive staff, Shawna, Laura, And Steve, were all most supportive, knowledgeable, and responsive.
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Shea Homes - Trilogy - The people we enter acted with.
- Joan C.
- Verified HomeBuyer
- January 12, 2021
- Santa Maria, CA
The people we enter acted with. They were pleasant knowledgeable & efficient. Overall a good experience.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Quality and well thought out floor plans
- Jeffrey B.
- Verified HomeBuyer
- January 12, 2021
- Livermore, CA
All of the people throughout the Shea organization from sales to construction, were extremely helpful
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Nice windows
- Emily R.
- Verified HomeBuyer
- January 05, 2021
- Humble, TX
Very nice people working in office.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
Shea Homes - Trilogy - The customer service has been tremendous.
- Anthony D.
- Verified HomeBuyer
- January 05, 2021
- Wickenburg, AZ
The customer service has been tremendous.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
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