Shea Homes Reviews

The builders are very nice and professional. They were very transparent about everything. They’ll listen to your concerns and suggestions and will do their best to incorporate it in your home. I couldn’t ask for a better quality service

The sales team And engineering team was really professional and very much informed in each stage.They treated customers very well.

Great customer service after the fact!

Front start to finish you will like someone has your interests at heart. Followup to any questions is fast. And if someone does not have the answer, they find out. It went very smoothly and I cant say enough about the customer service.

good quality construction, good initial orientation which seemed well organized. Sales staff were " low key" and didn't make me feel rushed

Easy to work with and enjoyable staff throughout the process.

Great customer service experience from A.Wong and C.Meyers . Outstanding And prompt responses to questions and overall knowledge and organization skills to make overall experience go as smooth and seamless as possible

Buying a first home is dream come true moment, having a builder like Shea where the quality is top-notch, systematic process and correct timeline estimates, definitely make you feel safe and secure. Happy we chose this builder, we strongly believe this is going to pay us off tremendously in the long run.

I enjoyed my home buying experience. With so many builders in Houston we chose Shea partially because of their sales rep. She made us feel at home as soon as we stepped through the model home’s door. My home is beautiful. Every morning walking out of my bedroom I feel like I’m at a resort.

I had a very good experience from sales to the final inspection of my new home.

Good streamline process and communication throughout the whole buying and building process

Shea makes the extra effort, whether it’s extra care in leveling walls, changing to a better AC Vendor midstream or providing upgraded door locks, thermostats and garage doors. They even bought and installed longer fan operation chains when I let them know during the walk-through that they were too short.

Solid build quality and workmanship. Quick response to issues. Super friendly reps and construction supervisors. Keep buyer informed regularly during construction phase.

The sales staff were great. Transition team were terrific. Site is well designed and home is great.

Overall excellent experience. Our site manager (Billy) was outstanding in communication and keeping us informed on progress. Very pleased with workmanship. Our only complaints related to the planning process with regard to finishes. We would have preferred more customization capability, rather than being limited to “packages” of upgrades. And dealing with the various “designers”, who at the end of the day were really little more than administrative staff, was extremely cumbersome and at times frustrating. And indeed, at the end of the day there were a good number of upgrades that we ordered which never made it to the building team’s specifications, causing a lot of extra work on our part doing these separately after closing. But all in all we would still call it a positive experience and Shea generally appears to be a very well organized and honest company providing a high quality product and experience. ... More

We had a great experience building our first home through Shea communities. Everyone we have worked with has been helpful and pleasant. They have also been great about fixing any issues that have come up since moving in and are responsive if we have any questions. We are very excited to be a part of the new Solstice community and can’t wait to see it finished!

Love the design and the location of the development so close to Chatfield is awesome

Shea Homes are uniquely designed with your entire family in mind.

I have had a very good overall experience.

Included features are amazing - great home purchase for first time buyers. The home is "ready to move in". All you have to do is unpack and your home. Love it!!!

Awesome sales experience by Marci and Eric. Marci went over and beyond to give us a super customer experience

The entire experience has been amazing!

When buying a Shea home you get the most bang for your buck. Shea design center pricing is better than any other home builder out there with premium products.

Shea kept us very informed of all deadlines and set expectations for us as buyers. All records were documented and organized for us so there was no confusion as to what was agreed to and promised.

Easy to work with and simple process.