Shea Homes Reviews

Excellent service from everyone on team

Shae was amazing to work with. As a first-time home buyer, the process was made easy, clear, and transparent. Not to mention, my condo is gorgeous. Can't recommend them enough!

It’s so hard to say this but the walls are much thinner and the quality of the products used is less than average. It is not the Grove quality. We really miss having a convenient light switch in the kitchen and that is just a basic item on a builders to do list. We can hear neighbor talking and can feel cold air coming through the walls.

Great for all; buying experience, working with the sales representative and all maintenance addressed at 1 month.

We are unable to access the garage and it requires cutting the corner in the parking area to make our garage, however, if anyone is parked there it is difficult to make the turn into the garage with 1 car and impossible with our 2nd vehicle. Currently the parking spots are being used by non-tenants which fortunately has allowed us to discover this problem… when exiting, we can’t clear the cars from our garage and make the turn if they are sticking out just a hair. I honestly think making it an Emergency parking RED curb area is the only way to go! I noticed that the original Shea maps did not include a parking area behind us (unit 1504) nor did it include extending the walkway from our front door to the back garage/parking area. I assume the parking was added at some point (maybe more guest parking / per unit ratio?) This is perhaps why Shea needed the to extend our front door entry walkway to the back parking so folks could reach the Units in front? We were unable to to discover this issue during the purchase because Shea stored their equipment and porta potties in the parking area so we never could attempt an ingress or egress of the physical garage. Thanks for listening and let’s get a vote/call made to reserve that parking for emergency vehicles only and allow us to have access to our garage before more tenets move in! Cheers, Jason and Lisa ... More

The design meets our needs. Our problems have been with appliances; we would have made different choices in that area. The Warranty Team has been great, responding quickly and skillfully.

Mike and Lynda were so very helpful with the buying process, and altho there were a couple issues which arose post close, the team is doing a great job with follow through and getting things done. Love the house!

Great communication with site supervisor and sales person from start to finish. We would highly recommend Shea for you next home build

Listened to my wants, rather than what they wanted to sell me. Everyone had a welcoming spirit (employees and volunteers). Accommodating even after the sale was made, like the lifestyle was more important than the house.

Good experience so far, I’ve only been at the home 10 days in the last 21/2 months. Minor improvements would be great I.e. soft close hinges on all cabinet doors, soft closing toilet seats, options for ceiling fans in the living and dining rooms. Little details make a big difference.

It was such a great process from initial deposit to move-in. Everyone involved, Melba, Vee, Michael, were awesome. We are so happy to be living here.

Trust the process! Eventually, they will get it right.

We could not be happier with our new home. Walking into a Brand New Home with our custom finishes and our preferred color pallet has just been amazing. The golf course and ocean views during the day are breathtaking and seeing the Monterey Peninsula lit up at night is really special. In addition the entire team at Shea has been great to work with. It’s not just about building homes for them, they are building a community.

It doesn't get any better than Josh, Bernadette and Lupita explaining, answering questions, selling, assisting you with paperwork, financial experts, compassionate and professional help through out the buying a Shea Home. You experience World Class treatment from the day you go into the sales office to get information, a brochure, veiw the models or get your keys to your new Shea Home which in my opinion is the best quality product and warranty on the market.

Unfortunately, my wife and I are not happy with the home warranty team. Lack of construction experience, lack of understanding the homeowner complaint and understand the mess of customer service. Please see our list of serious problems since day one we moved in. Ready to meet any principal to explain.

We recently purchased a spec home from this builder, and the entire experience—from contract to move‑in—was smooth and straightforward. The home’s quality and craftsmanship are excellent, and we feel we received great value. The community itself is beautiful, with miles of trails, scenic foothill views, and a thoughtfully designed layout that makes it a truly enjoyable place to live. The builder’s team was professional, responsive, and consistent in delivering what they promised. They answered questions quickly and made the process feel easy.

I thoroughly enjoyed the purchase of my new home. I love the house, however I do believe it was a little overpriced. Only a little overpriced for the space I have. My only real disappointment was that Shea only offers a 2 yr. structural warranty. Other home builders offer 10 yrs. My home was considered ready to move in. The follow up to any issues was acceptable; except for an outside vendor who doesn't appear to be too responsive.

I was very happy with my experience. Charmaine was great. My only issue was the lack of water pressure in my shower from day 1. Shea refused to fix the problem and I had to hire a plumber to address the issue

No response of any kind was provided after our last feedback. Please don't waste people's time.

Responsiveness and listening are the two words I will use to describe all the people I encountered in my Shea home purchase journey.

Overall, the home buying experience was smooth and positive. The progress was well organized., and communication was clear and timely. We appreciated the support and guidance throughout each stage, which made the experience reassuring and efficient.

Shea is an excellent home and has beautiful floor plans. However, when making choices and paying for upgrades, make sure you know in detail what you are paying for. If the model shows and upgrade and you “think “ you are paying for that upgrade, that is not the upgrade that you will get. Your upgrade would and can be less than. In addition, pay attention to your lot as that also may be smoke and mirrors. If you are involved with your build, you should have no issues or concerns. Great product however they will explain away any concerns that you have.

We are Realtors and have just purchased a home in Ventura, CA from Shea. Every person we have dealt with has been exceptional. From Kathy, the amazing sales rep, to Vince, the construction supervisor, to Will, the warranty specialist, the care and responsiveness have been unmatched. The home is beautiful. The community plan is thoughtful and charming. This has been a 10+ experience.

The quality of the build is excellent. We are very happy with our choice to buy is this community. The sales staff is exceptional and the views around are house are awesome!

Great home buying experience, quality work. Very happy with Shea.