Shea Homes Reviews

The best thing Shea has done is hire Kim and Earl. They are the epitome of customer service and are the backbone of Shea homes in Cane Island. Kim is literally an encyclopedia of everything there is to know about Shea and their floorplans. She has the most amazing memory and the brightest smile. Earl has got to be one of the hardest working individuals in this company. After living in the new house for over a month now, I see Earl going around all the homes to be finished as early as 7am all the way past 7pm some nights. He is so good at his job. Always follows up with whatever I may have asked him. Always treats me and my family with kindness and professionalism. I initially went to Coventry (the other builder of the section) to shop their homes and tried to tour their models/builds. Tina, their salesperson, hates working past 6pm and complained outwardly to me on two separate occasions. I am self employed working 7 days a week till 5:30 every day. My 25 minute commute gives me 5 minutes to view homes and talk options? God forbid I have to keep her an extra 15 minutes past her work hours all while she potentially could have made some good money if I bought Coventry. Well I didn't. I suppose the housing market was so strong, she wouldn't care if I bought one of their houses or not. That's okay, because the next day, I walked in to Shea's model home and met Kim for the first time. She was more than happy to stay late to discuss their homes. Don't get me wrong, Shea has beautiful homes, but Kim was a huge reason we went with Shea. Our last home was a Lennar build and that was a disaster I wouldn't wish my worst enemy to endure. Kim, Earl, and Shea Homes turned our dream into a reality. ... More

Easy people to deal with and take the time to listen. Great value and experience for a dream home.

Made it easy to buy took a bit long to built but its ok

Tina, Travis, Cody, Weston, James, Brooke, Julie and Marci were professional, nice, knowledgeable and very responsive. I have not one complaint. My home is beautiful and actually even better than I imagined. The floor plan is innovative and functions well. The build is sound and the choice of finishes made it difficult to stay on a budget which is very typical for me to struggle to stay within budget. The standard/included features are a cut above what other builders offer. The Canyons is an amazing community and I feel grateful to be able to live in such a great place. Thanks to all that helped me as it was a top notch experience and continues to be. I’m happy! ... More

Entire process from beginning to end was smooth. They kept us informed abd did constant walk throughs. We had a great project field manager to help us on our home. If you are considering buying a shea home, it will be worth the money, time, and a quality home!

I was so impressed when I saw Shea home and I told my wife this is it because I love the styles and size. I am happy we moved in already. Is a smart home quality and great value. The builder team is on point and accurate updating. Know what you want and go get it.

Everyone from Shea was very helpful navigating the homebuying process. Thank you!

I love my new townhome and was very pleased with how much the builder works on educating new homeowners and how to use everything. I like how they visit us at one month five months and 11 months.

I purchased my home from Shea at end of sept 2022. I love my home. Shea made the whole buying process extremely easy and every step of the way each employee was responsive and very kind. Even after my home buying experience the warranty rep has treated me the same way. It has been an effortless process, my hardest experience was staying on the wait list to get my lot and then waiting for my home to be built. This is my second new home in 7 years. I built with another builder for my previous home and my experience buying my first new home was very poor along with their warranty service. My new home with Shea is built as solidly as the model I walked through several times. Highly highly recommend Shea. Thank you Shea for not cutting corners and delivering a quality product with quality workmanship and employees. ... More

I highly recommend Shea. The design, tech and building experience has been amazing.

My husband and I had a great home buying experience with Shea Homes! Our home did get delayed a few weeks but we were kept up to date on the progress. Micah also always responded quickly to all questions and concerns we had. We are so grateful and happy with our home!

From sales people (Philipp, Patti) to Arielle, to construction workers (Mannie, etc), to follow-up (Roy, Albert), have always been helpful, and responded positively, professionally, and personably. Great crew. I felt that in construction, some of the wood used in framing wasn't quite up to par, but I understand the delays, etc because of the Pandemic--as well as not always getting the best people to do the work. We'll forgive you: Shea is a great builder!

Great team, from the sales representative to the builder as well as the warranty team. Warranties are amazing, every small detail found after moving in was handled promptly.

The Shea Team! Isaac, Cody, Brian, Josh, Bernedette, June, Jinny, from the initial visit to the office through the complete moving the Shea team is the best. Isaac particular attends to many matters. Despite his very busy schedule he goes way over the call of duty is to help us. Having purchased new houses from two other nationwide builders, Shea homes is the best and they try to please the clients very well. The quality for building material and the workmanship gets five stars. We ordered options which are way beyond normal! The builder and the delivery team did a superb job delivering these items (despite the pandemic) in a timely manner. Post delivery/moving Isaac and team did a superb job. Thank you Isaac. ... More

First time became Shea homeowner. Super impressive with Shea sale’s team, whatever questions I had, the team always responded in a timely manner, surprisingly often received answers immediately even after their working hours. I had purchased multiple new construction homes with different builders, including renowned one. However, I rated Shea the best, from sale’s team, construction quality, etc. Definitely Shea gained my trust. I have already spread my words about Shea to my friends. It truly deserves super five stars in my mind!

This was such a professional and pleasant experience. I have high praise to sales, design, materials, construction and inspection staffs. Bravo

We had such a great experience with Shea! We absolutely love our house. Our sales agent Kris was so helpful throughout the process! All of the people we interacted with were friendly and made sure we were taken care of. We were nervous building during Covid, but our house was only delayed a couple months and the quality seems great. Would highly recommend a Shea home.

HAD A WONDERFULL EXPERIENCE, STAFF WHERE ALWAYS RESPONSIVE AND TAKE THEIR TIME TO ATTEND TO ALL ISSUES RAISED

Great experience and well worth it.

Jane has been incredible throughout the home build/buying process. She explained every aspect of Shea Homes as a company and builder; we felt comfortable moving forward with our purchase immediately. In addition, Jane was extraordinarily responsive to our questions, took care of our home-buying needs throughout the process, and continued to help after closing. We cannot say enough about the awesomeness of Shea Homes regarding the quality of our home and the customer service from all departments. We especially want to thank Jane, the sales manager, Mike, the building manager, and Tracy, the warranty manager, for their professionalism and resiliency in ensuring we had a great home-buying experience. We've built homes in different states and cities, and Shea Homes surpassed all our expectations and experiences. We highly encourage anyone in the home-buying market to work with Shea Homes. They will receive a top-notch experience, the same as we and all of our neighbors enjoyed. ... More

Shea home builder did great job.

What an amazing experience

The process of building a home can be very stressful and overwhelming but the folks at Shea homes made my experience very smooth. From the sales team (Catherine) to the construction team (Jorge), every single aspect of buying from Shea homes was great. Even after closing, the construction manager (Jorge) continues to check in with me on any issues or questions I have.

Loved working with such genuinely awesome people. Very lucky that we got our dream home from Shea. I work for an apartment builder and understand the frustrations in the industry, Shea is truly the best.

All the staffs are very nice and approachable, I do feel like the designer can be more communicative on the time window and options. We took our time to pick the color etc only to find out we have one chance to quote bc of time. The font of my house was also not completely painted, since the walkthrough come in from garage, I didnt see it during the walkthrough, but after I reported to the builder, they were able to resolve it without any issue. Huge thanks to Micah to help me navigate through the buying process since this is my first house. Duane was also very accommodating for my time schedule to set up one month appointment. ... More