Shea Homes Reviews

Ever detail was taken care of to our satisfaction

- sale process is very friendly, transparent - design studio experiences the best - very clear messaging, directions through the process - loan/mortgage process is good - house construction is of best quality - after sale service is prompt and thorough - overall, shea one of the best to go for your deam home

Great experience with the sales staff at the location where we bought, they truly go above and beyond to make this a one of a kind experience. Highly recommend this builder.

The respect the patients the kindness and the importance of putting you first at signing very impressive

Poor communication and follow up on repair issues at 1 month check.

I am Happy with the purchased.

Patience, Willy, Austin, and Eric have all been excellent. The level of service is outstanding, they each set appropriate expectations and delivered.

It’s very good experience. The sales people and site managers are good and helped us on timely manner. Only I am not satisfied is at design center. They didn’t even show options to choose and didn’t explained the options.. due to that I ended up with what ever they shown.

Love our house and location.

Get your own Home loan. The build team will sell it in less than 30 days and you may end up with some you you never heard of and not even like doing bussines with them for the next year. When they sold my loan in less than 15 dyas . I just dont like a company that i never heard of and is in 10 states over from here. no office all on the web.

This is our 3rd Shea home. Great builder!

Quality at affordable price. Sales, Delivery and Customer service all the teams are great.

This was the 2nd home we have built in CO. Our first experience was fine, but after working with Shea it really contrasted the whole experience. Shea was so much more professional and communicative throughout the whole process. From emails to texts to phone calls I was getting a response almost instantly. That was when I reached out, which I hardly had to do since Shea was very proactive in their communication. Such a positive experience.

The quality of the experience was noteworthy. All of the staff was very personable and each staff member seemed to personally care about the buyer and their needs. The quality of the home seems very good and the attention to detail is excellent.

The process of building our house with Shea Homes was full of stress, frustration and anxiety instead of excitement. The company contracted unqualified workers that didn't care for the work they do. We though the quality of work will be the same as the model home WRONG, before moving in, we had to paint the house, the paint the company used was the lowest quality. We been leaving in the house 2 months and quite often we loss electricity in the master bedroom, we report the problem at least 6 times and still is not fixed, is a long list of problems due to the very poor job.

delivered on time and excellent customer service

I believe that we received a quality product for the price we paid. As a production builder, they have their processes and, other than picking finishes, you have very little input into the build process.

I had been out of the home sale market for over 35 years and Shea made me comfortable, explained all that needed to be accomplished and addressed my concerns along the way.

Once coverings started, so did poor workmanship. Holes in the sheathing, misaligned and damaged dry wall, poorly aligned trim. A lot of hacking, followed by hiding with plaster and RTV. Materials were above average, hence the rating of 3.

This was my first new build and Shea was great! They provided detailed, informative answers to all of my questions. Very responsive.

Everyone is responsive and will answer you in a short time. But after 5 months we still are waiting for repairs to our fireplace and stucco. The bathroom shower is dripping, plants that were supposed to be replaced 4 months ago still haven’t been replaced. Bathroom hardware fell off the wall and the front yard has sunk along the gas line from the rain. It was explained to me when this happened at a Taylor Morrison neighborhood that it was because of improper packing of the soil when the gas lines were installed. We waited for our range and hood due to shipping issues, which we understood. They came in October and the hood was damaged. We still do not have a hood and have had no updates as of 1/3/22 as to how long it might be. ... More

Despite the challenges of 2021 due to Covid and supply chain shortages/delays, Shea kept our move in date and performed amazingly well overall-thank you!

Shea has great floor plans and they try hard to do a good job. Realize absolute perfection is hard in this industry. Be realistic but allow time to look over your new home carefully before move-in as having work corrected after move in is not desirable. Enjoy!

The Superintendent was willing to listen and address issues, even making minor changes requested. The design center experience was a bit of an issue as a few items were missed. Later corrected.

Builder uses subcontractors and coordination between trades is poor or non existent. Sometimes things are put together without any thought being given to function. So for example a video doorbell is installed where the pointed at a wall rather than the entryway. A towel holder is installed such that any hanging towel blocks the electric outlet a few inches underneath. How does one plug in a hairdryer with a wet towel draped over the outlet. The front lawn is graded wrong and the manhole cover for the City drains are covered- solution? Unknown workmen come in, dig to uncover and expose the manhole cover and leave a pile of dirt on the lawn and an open hole that is a now is a potential hazard. The best part is this is done without any information being shared with the homeowner. Not even a knock on the door. Warranty service is very spotty. Messages left and e-mails go unanswered. It is just too bad as the home itself is beautiful. ... More