Shea Homes Reviews

HAD A WONDERFULL EXPERIENCE, STAFF WHERE ALWAYS RESPONSIVE AND TAKE THEIR TIME TO ATTEND TO ALL ISSUES RAISED

Great experience and well worth it.

Jane has been incredible throughout the home build/buying process. She explained every aspect of Shea Homes as a company and builder; we felt comfortable moving forward with our purchase immediately. In addition, Jane was extraordinarily responsive to our questions, took care of our home-buying needs throughout the process, and continued to help after closing. We cannot say enough about the awesomeness of Shea Homes regarding the quality of our home and the customer service from all departments. We especially want to thank Jane, the sales manager, Mike, the building manager, and Tracy, the warranty manager, for their professionalism and resiliency in ensuring we had a great home-buying experience. We've built homes in different states and cities, and Shea Homes surpassed all our expectations and experiences. We highly encourage anyone in the home-buying market to work with Shea Homes. They will receive a top-notch experience, the same as we and all of our neighbors enjoyed. ... More

Shea home builder did great job.

What an amazing experience

The process of building a home can be very stressful and overwhelming but the folks at Shea homes made my experience very smooth. From the sales team (Catherine) to the construction team (Jorge), every single aspect of buying from Shea homes was great. Even after closing, the construction manager (Jorge) continues to check in with me on any issues or questions I have.

Loved working with such genuinely awesome people. Very lucky that we got our dream home from Shea. I work for an apartment builder and understand the frustrations in the industry, Shea is truly the best.

All the staffs are very nice and approachable, I do feel like the designer can be more communicative on the time window and options. We took our time to pick the color etc only to find out we have one chance to quote bc of time. The font of my house was also not completely painted, since the walkthrough come in from garage, I didnt see it during the walkthrough, but after I reported to the builder, they were able to resolve it without any issue. Huge thanks to Micah to help me navigate through the buying process since this is my first house. Duane was also very accommodating for my time schedule to set up one month appointment. ... More

Great quality of materials and great workmanship and customer support

From the day we went under contract, Shea has been a great partner as our home builder. Everyone, including sales, construction and warranty, is very responsive, quick to help and extremely pleasant to work with. We love our Shea forever home!

The entire team from top to bottom has done a great job at making this experience one to remember in a positive way. Very thorough and professional staff that doesn't hesitate to communicate well with you about any issue.

The entire Shea Homes team is so great. We first met the sales team, and they provided all the information we wanted to learn about the new development in the Dunes community. We had looked for new house development for a while in several other places and their introduction of the Beach House caught our interest right away. They have been very helpful during the purchasing process. They are very responsive and professional. During the house building process, we met the building team. They are very knowledgeable and professional. During the Frame Walk, they were very patient, showing us all the details of the house framework and answering our questions. At the time of final delivery phase, we met the warranty manager who is super nice, helpful, and professional. In addition to patiently and clearly explain all the details of the new house and warranty policy, he went above and beyond to help fix some small problems we found in the house and answer our questions with clarity and precision. We actually learned a lot from him. We really appreciated his responsiveness and patience as he has been very busy with so many houses closing at the same time. For example, one of our living room windows had a problem closing after a few days, we contacted him, and he immediately called the team for window installation and fixed the problem right away. We were also very impressed by the technical competence of the window installation team. They were able to quickly identify the problem and fix it in a few minutes. Overall, we are very happy with the experience of purchasing our new house and have been telling our friends to consider purchasing from Shea Homes in our community. ... More

From my initial purchase to closure of my lone, Shea helped me to successfully get my lone and move in. I really appreciate thire patience with me The value of my home was up immediately after my initial purchase I have seen other builders in the area . For my purchase price , Shea gave me the most I am happy with the design it has everything For a comfortable living Thank you.

Starting with the sales team of Josh and Bernadette, June from Shea Mortgage, the experience was wonderful. The Shea people all have a helpful and cooperative attitude. Cody and Jake from the build team were helpful and finally, Isaac from customer service made our new home purchase a truly one of a kind experience. Thank you Shea.

Great design and finished home.

When it came time to select our model and features, Harmony staff were exceptionally helpful. On request, they found examples of other homes with same model and similar features, took pictures, and sent us the photos in real time, which greatly aided us in making our selections.

The Shea home building experience was really good..On the construction side Josh, Matt and Jorge were excellent and on the sales side Catherine was great too. The building process is fun and stressful all at the same time. After the sale the Shea people have a 1,5 and 11 month warranty walk through and Brandon takes care fall issues that were missed prior to closing, just as it should be, service after the sale how refreshing in this world we live in today.

Sales team are very helpful and made our buying experience perfect for our new home. Great service by the home warranty team.

Some details appear after we moved, but I was impressed with the responses that I received from the Shae Homes team

All do their best to make it all happen !

Our overall experience purchasing our new home was excellent. Sales representatives Tamara and TJ went beyond my expectations in keeping us informed of the build process and always answered our questions quickly. We were able to meet some of the crew who built our home and they have a great attention to detail in the home construction. Home service representative Octavio is very knowledgeable about all the home features and systems. He quickly helped to resolve any questions we had. This was the best home purchase experience I have ever had. I highly recommend Shea Homes.

Best experience with a builder we have had. Shea has a great team and builds quality homes.

I've bought a number of new homes in my life and this experience has to be one of the best. The quality of the home is supurb but what really stood out was the responsivenes and follow-up. Shea representatives are easy to get hold of and seem to truly care about their customers. I highly, highly recommend.

Sales, Finance, Design Center, Customer Support, All teams are very professional. The homebuying process is smooth.

Great experience and Shea Homes personnel were really helpful in every step of the way.