Shea Homes Reviews

Great floorplans, although quality of workmanship in some areas leaves much to be desired

Understand all of the options and research to materials. Work closely with your construction and design experts.

Over all nice home - Not a custom experience Some things that we were sold to was not the entire story

Pay attention to the details, pay attention to the difference between model and real house...a lot of what shown in the model after signature you discover in not there....good people in general but sales really focussing in maximizing profit and not to take care of client after sales. Before closure order an home inspection...you might be surprised, reply worth .

My experience with the builder could have been better. The house is okay... Because of when I purchased the home, I was not able to choose any options/ upgrades. Therefore, there are many materials use in the house I do not like. I will now have to spend a lot of money upgrading my house....

From initial visits, things changed ie: when we entered the interest list, fencing was included, then when it was time for the contracts, fences were not included. Some homes in the track get them, others do not. It is being marketed as a gated community, however there are large perimeter openings where anyone can enter.

The location is great. I felt that Shea was underquailified to deliver this type of home. There was constant delays and the workmanship was just fair. I ahve bought many higherend homes and that were delivered much better.

I had to deal with a lot of issues after i moved in. for example; heater did not work, ring doorbell had an issue. issue with pool access. issue with HOA.

We had such a bad experience during our first move in week there was a leak they had to open the walls and fix a plumbing issue, making it harder with all things getting wet and damaged as well as carpet it was so hard to get it fixed I had to call numerous times because I expressed it was a safety Issue since I have two kids because it was open. I had to miss work to be home for them to come and fix it after a month making hard because with a new home comes a lot of new expenses. It felt like they hurried to finish and it would be nice to get some sort of credit because of time missed from work and the unprofessionalism. ... More

I think it is very tough to give a review when this is a seasonal home and we have only spent one week in it. We have not even had our first walk thru. I have had two appliance issues. Once had to be completely replaced and I had to fight just to get that done and the 2nd I had to fight with GE and still fighting. So I don't think filling out a survey is going to be very fair to anyone at this point until we know that our walk thru items are going to be handled at the first walk thru this week.

Many nice people living in the community, lots of events, clubs and something to do for everyone. Shea Homes salespeople are wonderful to work with. Many things in the choices need to be improved upon when designing the home. Better attention to individual homes for completion. Move in inspection should be improved upon also.

the build time exceeded over a year. this was unacceptable and caused us to lose our rate lock. our construction manager was fantastic and communicated terrifically.

There is a lot of below-quality workmanship we found out. Most electrical power outlets were installed unsymmetrically. The kitchen cabinets have a lot of dings. One of our windows is uneven measurements. That's what we observed within the first few weeks of moving in

Took way too long to build this house. It would sit for weeks at a time with nothing getting done. After an entire year they still changed our close date and messed up our schedule to get additional work done. I would not have purchased if I knew then what I know now. We would have never started working with Kristen if we knew then what we knew later......she made the experience uncomfortable. Also. house appraised for a fair amount less then what we paid for it,

Stay on top of each phase with the length of time it takes now to build a home and the number of homes each building director has to oversee!

Builder is a bit inflexible, "this is how we build it, no changes allowed" Understandable, I suppose, but not especially customer focused. The home is advertised to be energy efficient but really only meets minimum building code standards for insulation. HVAC unit and hot water heater are not energy efficient. Builder cheapened out on several items that I would have preferred to be able to upgrade. Lighting fixtures in closet and laundry are ugly tube flourescent that are fine for the garage; Fancy iDevice switches are nice but if they are installed to control dimmable bulbs, they should have used the version that supports them. Garage door opener controller should have been provided with the motion sensor version to turn on the lights automatically when entering. No landscape fabric in the garden area, so weed popping up. Lots of small details were simply overlooked by providing the cheapest options. Cracks in the garage concrete floor they would not repair even before closing. Light switches for the flex room are not in convenient locations, neither is the switch when leaving the master bedroom hallway into the great room, hard to find them in a dark room. Maybe not a builder problem, but I wish they would have worked closer with the HOA. There was no internet when closing, in fact it was not even arranged to be hooked. In general, quality is good, Some trades were better than others. ... More

I don’t like leaving reviews that are less than great but sometimes it just is. Lots of imperfections in the drywall can be seen once painted. The builders paints is seriously watered down which can be seen in the coverage. Whoever lays the sod does a terrible job and it is not because it shrinks, way to much space between rows which creates ruts. To fix they put down dirt filled with stones and seed which I am to water twice a day. That isn't what i paid for. They had to replace 2 toilet tanks that were cracked, and 4 doors had to be fixed because they didn't close right. The floors are beautiful and good workmanship as are the cabinets. ... More

Mike is dependable and will do his best to help, although sometimes his hands are tied. Overall experience is more corporate than I would have liked. There are not enough bodies to do the work in a timely manner.

The Trilogy community is great although Shea was not transparent about the community restaurant and Spa being open to the public. Unfortunately the public depletes availability of these amenities for the members that pay for them. The standard finishes are very outdated which means you have to pay for tons of upgrades just to get finishes that don’t come from the 90’s. When you purchase a home you will have to put in about 30% of the purchase price in upgrades to get to current acceptable finishes. Love the community. Need more people in their 50’s so we have more ACTIVE adults.

We love the community and people here at Shea Ranch. The quality of of home builder was not to our expectations. We felt nickel and dimed with upgrades which are not that impressive. It’s been 2 months since we closed on the house and still no upgraded stove top. Our three slider door is poorly made and not to Shea quality. Gutters should be included in house price. Why isn’t it??? It’s been a very dissatisfying journey with Shea home builder considering they are such a well known trusted builder. Sincerely Diana

The build took so long. We were one of the first to buy yet other houses were started and completed before ours. For some reason we had to pick everything up front within a week of signing and earnest. Then Shea didnt do anything for almost 3 months. Even then it was mostly foundational. We could have taken more time and not felt so rushed. The trades did an okay job but not great. I would've expected more consistency and quicker turnaroundwhen we brought things to Shea's. The attention to detail is where each of the trades lacks. Shea should have caught the things we found. I think the price I paid is not what the house is worth having seen and lived in the quality that the trades Shea uses. It's very clear the trades used for the model homes are not the same ones used for the community. Grouting, caulking, squaring of floors and walls, paint finishes, stucco, roofing. Just a few areas where the trades need to be improved. ... More

My purchase at The Cay at Mariner Shores was very smooth.

The warranty representative was responsive

Maybe I had higher hopes, but the quality of the workmanship and materials wasn't quite what I had expected. Stains on the carpet, misaligned/unaligned wall openings, and a broken appliance that was supposed to be fixed over a month ago. I still trust that all my issues will be resolved since the customer service rep is very responsive. But the wait is way more than I had expected from a builder like Shea.

There is a lack of attention to details, such as drywall, trim and paint application. The build process is rushed and can show in the finished product. Also the windows that are used are of a poor quality.