Shea Homes Reviews

Shea is the way to go. Amazing people work for Shea and you can rest easy they will Build you an amazing home.

Shea made the entire process informative, friendly, and fun! We enjoyed every step of the process. Highly recommend!

The concern I had was with the disclosure or lack thereof regarding the surround sound system for the house. We had it installed by the builders subcontractor Adobe, but were never advised that they did not hook the speakers up to the owners receivers and equipment as part of the process. This should have been disclosed by Adobe and/or Shea as part of the build process.

We got off to a rough start with Shea. We selected the Latigo model at original document signing, only to find out 4 weeks afterward that Shea did not include cabinets in the Casita nor would Shea install cabinetry in the Casita. No one ever said a word about this, not our sales rep or any of the staff in the model home. And the models had no signage indicating such. We felt that was very misleading. When I tried to reason with Melissa T. about this issue, she gave me a car purchasing analogy that I found a bit insulting considering the amount of money we were spending. When Shea started the build, the foundation was put in the wrong place and our friends noticed the placement and contacted us. Fortunately, I had the correct plot plan and was able to get it to Abbey and Shea before the concrete was poured. This delayed our build 6 weeks and there was no apology, no compensation, nothing from Shea except an "Oops". Strike 2. That was souring. Working with the designers was unusual since we had to make all the aesthetic selections on line due to the quarantine, but we were able to finish. Angela was excellent. Shea built our home with all the correct selections. We will have to see how it fares living in it. I have already noticed some sloppy craftsmanship around the window installs. Large gaps between the stucco were filled in with caulking. Definitely not fine home building there. I will address this on our 6 month walk through (or whatever the month walk through coming up). Thank you for this opportunity. Greg and Yvonne Lot 794 ... More

Quality builder. Good value for your money

Good quality and updates throughout the process. Would buy with Shea again!!!!

I liked being able to pick a certain package however I didn't like that I could not make a change. For instance I ordered blinds but did not want them on the small window & could not have them not put those up. The reason I took off the stars was because when I moved in my outside water did not work because of a kink in the line & they had to cut a hole in my wall. Then the breaker switch on my tv kept going off making me think I had a tv problem. No the electric lines in the switch plate were touching. In both cases Shea did react quickly to resolve the issues but both were very stressful for me. ... More

The quality in the house is great and finishing of the house is awesome. Very much appreciated.

the whole process was seamless and it continues with the service rep.

Great service, offer great options for any type of issues during qualification of loan

Their attention to details in and out of the house.

This is my second time with Shea and again, the whole process was a great experience as before. Their house is really in great quality and the customer service is so good. Our dedicated customer service rep is very helpful and responsive. Overall, a trustworthy builder.

The cheapest materials are used and the upgrades are way overpriced.

This is our second new build and the experience with Shea was much better than our last experience. The Shea team was very responsive throughout the process and went above and beyond. Now that we are in our new home they continue to quickly address any warranty items. Their homes are high quality and and up-to-date with the latest technology and smart products.

Octavio was the person who delivered the house to us. He has always checked on us from the start to make sure our transition was smooth. He took the time to get to know us personally and made sure any issues we found after move-in were resolved in a very quick manner. I even told him that he seemed to take care of our home like it was his! We are very happy with the loan process and all the tips June gave us to make sure we had the best rate when closing out. Great experience, and the home is beautiful!

Beautiful and Clean home was delivered on promised day!

First 30 day punch list was long but expected. Our customer service rep assigned to our house was on top of all the issues. The trades were great and responsive to the issues as well. Only wish the dust and truck traffic would be improved by requiring trucks to use the access road.

I had a great experience with Shea homes. They were very responsive and always happy and willing to answer any and all questions. I would recommend Shea homes any one who asks.

Shea's sales, project management, and warranty team were great. Trade work wasn't what I am use to for a Shea product.

OK with most issues concerning the Model house we bought. Having trouble with TESLA over solar panel exchange from SHEA to our own account.

Shea has been great to work with.

I have never experienced such complete care and responsiveness as I have with SheaHomes. Every Shea employee demonstrated commitment to excellence and I am both impressed and satisfied.

Everyone has been responsive and nice. Thank you.

Good company for first time home.

Has been a great overall experience with every member of the Shea team