Shea Homes Reviews

Quality builder. Good value for your money

Good quality and updates throughout the process. Would buy with Shea again!!!!

I liked being able to pick a certain package however I didn't like that I could not make a change. For instance I ordered blinds but did not want them on the small window & could not have them not put those up. The reason I took off the stars was because when I moved in my outside water did not work because of a kink in the line & they had to cut a hole in my wall. Then the breaker switch on my tv kept going off making me think I had a tv problem. No the electric lines in the switch plate were touching. In both cases Shea did react quickly to resolve the issues but both were very stressful for me. ... More

The quality in the house is great and finishing of the house is awesome. Very much appreciated.

the whole process was seamless and it continues with the service rep.

Great service, offer great options for any type of issues during qualification of loan

Their attention to details in and out of the house.

This is my second time with Shea and again, the whole process was a great experience as before. Their house is really in great quality and the customer service is so good. Our dedicated customer service rep is very helpful and responsive. Overall, a trustworthy builder.

The cheapest materials are used and the upgrades are way overpriced.

This is our second new build and the experience with Shea was much better than our last experience. The Shea team was very responsive throughout the process and went above and beyond. Now that we are in our new home they continue to quickly address any warranty items. Their homes are high quality and and up-to-date with the latest technology and smart products.

Octavio was the person who delivered the house to us. He has always checked on us from the start to make sure our transition was smooth. He took the time to get to know us personally and made sure any issues we found after move-in were resolved in a very quick manner. I even told him that he seemed to take care of our home like it was his! We are very happy with the loan process and all the tips June gave us to make sure we had the best rate when closing out. Great experience, and the home is beautiful!

Beautiful and Clean home was delivered on promised day!

First 30 day punch list was long but expected. Our customer service rep assigned to our house was on top of all the issues. The trades were great and responsive to the issues as well. Only wish the dust and truck traffic would be improved by requiring trucks to use the access road.

I had a great experience with Shea homes. They were very responsive and always happy and willing to answer any and all questions. I would recommend Shea homes any one who asks.

Shea's sales, project management, and warranty team were great. Trade work wasn't what I am use to for a Shea product.

OK with most issues concerning the Model house we bought. Having trouble with TESLA over solar panel exchange from SHEA to our own account.

Shea has been great to work with.

I have never experienced such complete care and responsiveness as I have with SheaHomes. Every Shea employee demonstrated commitment to excellence and I am both impressed and satisfied.

Everyone has been responsive and nice. Thank you.

Good company for first time home.

Has been a great overall experience with every member of the Shea team

The overall experience was very good. As to quality: the windows offer much worse sound insulation compared to the replacement Windows we put into our other residence; the interior walls are paper thin; they saved a bit of money by not putting any natural light in the master bath and poorly placed the shower door to it is hard to get out. Still, while not perfect it is a lovely home and Shea is a professional machine which builds lots of homes on time.

I think the project manager made sure we were happy with our home and on the whole, it was very good quality. However, some of the items we picked out were not what was installed. We picked out different doors than what were installed, that was a disappointment.

Overall the home is solid. Sales office was professional and responsive to questions during the purchase and prior to closing. However, the inability to make simple electrical or plumbing change to the interior "cookie cutter" electrical and plumbing design was frustrating! Very surprised at some of the pre-determined choices. It's the "details". Why puts a shingle roofs on an a $700k home in hail country? (We Understand costs...) Why put decor electrical switches throughout the home, but "old style" (round) plugs? They don't match. Upgraded to a tankless water heater, but "recirculation" plumbing upgrade was not offered as an upgrade to accompany to tankless heater. Very poor "stewardship" of completed trades' work by follow-on tradesmen. (Examples available). Lots of patching and fixing prior to move-in. For example, the upgraded stair railing looks Great, now; but the patches required to fix all the dents and scratches can be felt as one runs their hand along the railing. Excellent, excellent warranty follow-up by Shea's representative. "Above and beyond!" Again, overall a "solid" home which we hope to enjoy for many years to come. Just some annoying small details which would not take much work to correct. ... More

These homes are beautiful homes