Shea Homes Reviews

The painting and interior work is horrible the cabinets are weak please don’t rush your inspection cause there will be a lot of thing you notice once you settle into your home

The variety of floor plans was great and the Shea associate was very knowledgeable and helpful. The design process was fun and the follow up was great. The team delivered on time and made the move-in smooth.

Communication throughout the process was great! Quality is outstanding. Love our new home!

Everything but Shea Mortgage was great! The loan officer was difficult with a super easy loan. I had to correct him on how he calculated my debt to income ratio. Unfortunately, I realized he made other mistakes after we purchased our home. This mistake resulted in a higher interest rate which is very upsetting. The loan officer made purchasing this home a bad experience. I do not recommend Shea Mortgage. Otherwise, Shea builds a high quality home and customer service from Shea as a builder is outstanding.

I have a great experience with the follow up our Rep Ryan has been very responsive.

Our journey was great! The thing that stood out to me most was the attentiveness to our needs. Everything has been handled so professionally and in a timely manner. The follow ups and eagerness to address issues is head and shoulders above our other experiences with other builders. We would only ever buy a Shea home again if we were to move from our new dream home!

The after sales service is horrible to non existent. Electric work shoddy at best. Shea is leaving Trilogy and abandoning we who recently purchased.

I love Shea Homes! I had the best experience with Shea’s Sale representative, Mike C. and his manager Justin. They were always quick to resolve any issues while we going through the home building process. The Superintendent Mike K were always helpful to fix issues as well. Overall, I really love Shea homes. Great design, price fairly and excellent warranty service as well. The builder that “Cares”

Fantastic, very happy to be back !

Seems to be higher quality than other builders.

House met our expectations and then some. Very happy with all the personal involved in the transaction.

I had a very good experience from sales to the final inspection of my new home.

Excellent quality of construction and finishes

I was thrilled with the purchase of my home, Terry our sales rep was exceptional as was Manny our building Forman and Victoria our CS rep. Like every new home there were things that needed to be attended to and some were taken care of quickly and others we are still waiting on. Overall we love our home and the community and would highly recommend Shea and Trilogy at the Polo club .

From the day we walked into the sales office till even after we had closed and moved in....Shea homes has been the absolute best!!! The staff is over the top wonderful David and Josh are awesome!! And now, Tallifer...all are so helpful and prompt with responding to any issues. The quality of the home itself is outstanding!!! Would definitely recommend Shea Homes!!!

Jared Sully our field manager inherited us after a rather slow and lackluster start to the building process, our initial field manager wasn’t great. Too many mistakes and oversights. Jared was appointed to us a few months in by Scott Ray to handle the final build out. Jared was phenomenal! He got things on track and didn’t settle for mediocrity. He truly believes in doing things right and right on time. Hands down, Jared Sully is the reason for our trust in Shea Homes. He is truly an asset to Shea Homes.

Our Sales Person and Field/Site Manager were willing to do whatever it took to make us happy. Above and beyond what might be expected.

This process has been really easy for us. Shea was really great about correcting some minor issues we had after closing. I would recommend Shea Homes to anyone

Good streamline process and communication throughout the whole buying and building process

This was my first experience buying a new house from a builder, and they exceeded my expectations.

Staff are very efficient, and helpful especially June Jeung who help and guide me through the loan process. Kudos to all staff of Shea Langston- Karen, Maria, Derek, Octavio!!!

My home buying experience with Shea was great.

They care about the build and entire process

Home was very well built and products supplied were of good quality. We we delayed by over 2 weeks which caused us problems with rental housing and extra storage costs for our furniture

We are pleased with our home and we feel that Shea deserves the good reputation that it has. We had a couple of issues when we first moved but they have been resolved. The customer relations people have been excellent. We were a little disappointed with the slow response of the HOA on some issues but that is improving. (We are very supportive of a strong HOA by the way but they should answer phone calls and e-mails promptly.)